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  #13  
Old 07-03-2012, 02:33 PM
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Re: 2 month old premium leather splitting / rear deck peeling

I am saying no the dog did not do this. However, the dog does ride with me and has ridden in all my cars with leather interior What I am saying is Premium leather should still withstand a 10 lb dogs well manicured toenails regardless and not rip.

Basically how dare they try to blame my dog for it
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  #14  
Old 07-03-2012, 02:37 PM
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I would have left the dog out of the equation when talking to them.


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  #15  
Old 07-03-2012, 05:24 PM
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Re: 2 month old premium leather splitting / rear deck peeling

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Originally Posted by fljeepleo View Post
I would have left the dog out of the equation when talking to them.


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well there was dog hair in the car. I tried vacumming it out and then the vacumm cleaner started sucking up the upholstery so what could I do. I m not gooing to lie and I stand by my statement, a $35,000 JEEP should be able to carry a dog, so dont blame the dog. Chrysler 1800 number they should all be fired because they told the dealer that I was bashing them and I was not. I was bashing the dealer I bought the car from but the case manager told the other dealerhsip I was bashing them on the phone. This is why cars cost so much why even have those people because they are worthless.
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  #16  
Old 07-03-2012, 05:27 PM
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Re: 2 month old premium leather splitting / rear deck peeling

post some pics asap and lets see what this looks like!
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  #17  
Old 07-03-2012, 05:31 PM
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Re: 2 month old premium leather splitting / rear deck peeling

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Originally Posted by CCUchris View Post
well there was dog hair in the car. I tried vacumming it out and then the vacumm cleaner started sucking up the upholstery so what could I do. I m not gooing to lie and I stand by my statement, a $35,000 JEEP should be able to carry a dog, so dont blame the dog. Chrysler 1800 number they should all be fired because they told the dealer that I was bashing them and I was not. I was bashing the dealer I bought the car from but the case manager told the other dealerhsip I was bashing them on the phone. This is why cars cost so much why even have those people because they are worthless.
if you talked to anyone the way youve been posting on here..... LOL
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  #18  
Old 07-03-2012, 05:32 PM
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Re: 2 month old premium leather splitting / rear deck peeling

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Originally Posted by Scottina06 View Post
post some pics asap and lets see what this looks like!
this picture has a line drawn through the rip. the dealer calls it a scratch but its a tear and let me reitterate Chrysler approved the repair. The dealership wanted me to pay too and then refund my oney in 3 weeks once they were sure it wasnt going to be charged back. the repair was approved. Now it is my understanding through the dealer chrysler rep says they will back up the issue in case of chargeback and that they are going to fix it. And MKentucky effect I been dealing with this quietly for a week with no resolution except $564 out of my pocket. It wasnt until posting here that resolution suddenly came about within an hour.
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  #19  
Old 07-03-2012, 05:42 PM
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Your being a smart ass to the wrong guy fella! I suggest you take a break from the internet to calm down and come back into the adult world.
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  #20  
Old 07-04-2012, 05:50 PM
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Re: 2 month old premium leather splitting / rear deck peeling

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your being a smart ass to the wrong guy fella! I suggest you take a break from the internet to calm down and come back into the adult world.
Haaaaaaaaaaaaahaaaaaaaa

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  #21  
Old 07-05-2012, 07:33 AM
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Re: 2 month old premium leather splitting / rear deck peeling

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Your being a smart ass to the wrong guy fella! I suggest you take a break from the internet to calm down and come back into the adult world.
jajajaja
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  #22  
Old 07-05-2012, 04:59 PM
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Re: 2 month old premium leather splitting / rear deck peeling

Looks like a scratch to me...
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  #23  
Old 07-05-2012, 05:20 PM
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Re: 2 month old premium leather splitting / rear deck peeling

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Looks like a scratch to me...
Yes looks like a scratch to me also. If I'm not mistaken premium leather has perforation on leather (Napa). This does not look like premium Napa leather. Still looks like a scratch.
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  #24  
Old 07-05-2012, 06:19 PM
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Re: 2 month old premium leather splitting / rear deck peeling

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Yes looks like a scratch to me also. If I'm not mistaken premium leather has perforation on leather (Napa). This does not look like premium Napa leather. Still looks like a scratch.
The Nappa leather is a step above the Premium leather. The Nappa leather is perforated, I don't think premium is though.

It sounds like you got it resolved, however difficult it may have been. That's the good news in it all.
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