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Old 12-08-2010, 04:01 PM
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2011 GC- Problem With Powered Liftgate!

Picked up my new Grand Cherokee Limited this weekend at the dealer.

-Limited
-5.7l
-20" wheels
-Luxury Group ll
-Power Lifgate
-Ventelated Seats
-and a few other items
-Tow Package

Any one having problems with their Power Lifgate on their new truck?

My lifgate will open, but it immediately close as soon as it reaches the top point. The only way to keep the tailgate open is to manually lift the gate. I have tried all three operations I know of; double clicking key fob, pushing the tailgate button on the overhead console, and manually pulling up on the outside lifgate handle. All three scenarios result in the same automatically closing of the liftgate.

I called my dealer today and they did not know of any solution off hand. They are going to call on a fix and set an appointment with me later in the week.

Any suggestions?
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Old 12-08-2010, 04:15 PM
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Re: 2011 GC- Problem With Powered Liftgate!

Sounds like a dealer fix.

Longshot, but you might try disconnecting your battery negative cable to see if a system reset would work.

Edit: Does the lift stop at the top detent momentarily, and then give the normal beep warning before the gate starts closing?
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Old 12-09-2010, 03:58 PM
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Re: 2011 GC- Problem With Powered Liftgate!

Yes, pauses for less than a second, beeps and heads right back down.
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Old 12-09-2010, 04:45 PM
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Re: 2011 GC- Problem With Powered Liftgate!

Sounds like the tailgate thinks it has hit an object. Does it open all the way as if you opened it manually?
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Old 12-09-2010, 06:02 PM
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Re: 2011 GC- Problem With Powered Liftgate!

Seems to open all the way both manually and powered??
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Old 12-17-2010, 01:43 AM
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Re: 2011 GC- Problem With Powered Liftgate!

New TSB: Power Liftgate Will Not Power Open And/OR Will Not Power Close (WK2Jeeps.com)
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Old 12-17-2010, 06:12 AM
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Re: 2011 GC- Problem With Powered Liftgate!

I'm curious why the TSB referred to model "2011 (WK)" and not WK2.
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Old 12-17-2010, 06:36 AM
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Re: 2011 GC- Problem With Powered Liftgate!

Chrysler/Jeep official designation for the 2011 GC is still WK. It's us fans who dubbed it the WK2 to tell them apart. The Jeep Engineers during the Sept. 8 chat said the reuse of WK was a Daimler thing, and that they would not do a major redesign without incrementing the model designation again.
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Old 12-17-2010, 06:56 AM
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Re: 2011 GC- Problem With Powered Liftgate!

Quote:
Originally Posted by Cherodude View Post
Chrysler/Jeep official designation for the 2011 GC is still WK. It's us fans who dubbed it the WK2 to tell them apart. The Jeep Engineers during the Sept. 8 chat said the reuse of WK was a Daimler thing, and that they would not do a major redesign without incrementing the model designation again.
Thanks for that, C'dude. I read that chat transcript when I first joined here-- fantastic resource!--but I guess I wasn't clear on that point.
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