Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #217  
Old 11-03-2011, 08:47 PM
JRoll1ns's Avatar
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Aug 2011
Location: Brighton, CO
Posts: 239
Thanks: 3
Thanked 8 Times in 7 Posts
Rep Power: 8015
JRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond reputeJRoll1ns has a reputation beyond repute
Re: 2011 Jeep Grand Cherokee 3.6L Pentastar V6 BLOWN-UP ENGINE!

Quote:
Originally Posted by COST554 View Post
The “Jeep Manifesto” and “Creek Fording” commercials especially came to mind when deciding to purchase a vehicle we could use on our yearly vacations to the Outer Banks in North Carolina. We purchased a 2011 Grand Cherokee, “Trail Rated” Laredo with the 3.6L Pentastar V6 Engine and it truly performed well driving to our beach house with 4x4 ONLYbeach access. During the vacation, we drove thru a 12" rain puddle , at about 5mph, thinking nothing of it. During our 700 mile trip home from North Carolina, around midnight and only 25 miles from home, we experienced a CATASTROPHIC engine failure, requiring us to be towed home.

On Monday, October 11, the vehicle was towed to the dealer. The Service manager called and told me I experienced hydro-lock on the engine and it threw a rod and punched a hole into the oil pan, causing a complete loss of oil. I went to look at the vehicle and the torn down parts and was shown some water in the air intake plenum, which led the service manager to the hydro-lock analysis. The regional reps and national warranty manager went along with this conclusion. I was told this is not covered by warranty and it would cost $8,000 for a new engine.

As a new owner of a new 2011 Jeep Grand Cherokee, with 2194 miles with about 50 hours on the engine and only (6) weeks old, I wanted to bring this to your attention. Jeep markets the Grand Cherokee as a Flagship On and Off road SUV and promotes a driving experience to play in the absolute premium market. I purchased the “Trail Rated” package for the ability to safely drive off road with confidence.

First, I have worked with the Jeep Dealer, having gone through the Warranty System, from the Chrysler field reps, all the way to the General Manager of Chrysler Warranty Administration. They continue to maintain that this is not a warranty issue. I believe based on my above discussion that while this may not be a defect in material or manufacturing, there is a serious design issue that is involved here. An open air scoop, with no way to drain water from the air plenum! I have even discussed this with the Chief Engineer of Jeep, Phil Jansen, and he told me that Mike Manley, Jeep President & CEO was also aware of my problem. They stand by their design, with 2 years of testing for the air intake.
Secondly, per my dealer’s service manager, there are no drop-in engine’s available, and he would have to rebuild the one he just completely tore down and as such, it would only have a 12 month, 12,000 mile warranty. Even a new drop in would only have 36 months and 36,000 miles. The expectation when I purchased the vehicle was that the advertised 5 years, 100,000 mile drive train warranty should be in effect on any drive train repair.

I do not believe I did anything out of the ordinary from the “Trail Rated” Jeep performance parameters which have been advertised. I have been without a vehicle for almost six weeks, and am now letting the public know what has happened to a once happy customer.
I rent a house up that way on the outer banks and have rented Jeeps for years and in doing so I have ran them into the surf drenching the jeep. I have had waves crash over the hood of these jeeps and I have never ever hydro locked a motor.
__________________

__________________
2011 Overland Summit, 5.7L Hemi, Jeep rubber floor mats and rear cargo liner, Clear bra, K&N drop in filter, VVT Night Shades,"uber tech" cabin filter (thanks for naming that MOOSE), front tow hooks, more to come...
Reply With Quote
  #218  
Old 11-08-2011, 09:45 PM
Member
My Jeep: 2012 5.7L WK2
 
Join Date: Oct 2011
Location: Avon, CT USA
Posts: 204
Thanks: 0
Thanked 5 Times in 5 Posts
Rep Power: 1566
PECo has a reputation beyond reputePECo has a reputation beyond reputePECo has a reputation beyond reputePECo has a reputation beyond reputePECo has a reputation beyond reputePECo has a reputation beyond reputePECo has a reputation beyond reputePECo has a reputation beyond repute
Re: 2011 Jeep Grand Cherokee 3.6L Pentastar V6 BLOWN-UP ENGINE!

http://www.insideline.com/dodge/char...in-recall.html

Perhaps this has happened before. . . .
__________________

__________________
Reply With Quote
  #219  
Old 11-09-2011, 12:51 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: May 2010
Location: Northern Va
Posts: 216
Thanks: 150
Thanked 3 Times in 3 Posts
Rep Power: 1886
chucksc is on a distinguished road
Re: 2011 Jeep Grand Cherokee 3.6L Pentastar V6 BLOWN-UP ENGINE!

Quote:
Originally Posted by PECo View Post
http://www.insideline.com/dodge/char...in-recall.html

Perhaps this has happened before. . . .
Not the same issue - this recall is based on a quality breakdown at the Mexican engine plant (Saltillo???) - IIRC due to bad machining......

The subject of this thread is water ingestion due to missing or not originally included in the design parts that would prevent it.....

FWIW I still have a problem understanding the mechanism of how it could run 700 miles after the alledged ingestion and THEN "blow up"???????????? - unless the water was cached in the intake somewhere in a large quantity and then 700 miles later released the cache into the engine??????? I'm guessing the Chrysler Engineers have the same problem since they have denied Cost's claims...
__________________
Reply With Quote
  #220  
Old 12-19-2011, 11:54 PM
armoredsaint's Avatar
Premium Member
My Jeep: 2012 5.7L WK2
 
Join Date: Nov 2011
Location: Ohio
Posts: 1,294
Thanks: 12
Thanked 11 Times in 11 Posts
Rep Power: 234531
armoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond reputearmoredsaint has a reputation beyond repute
Re: 2011 Jeep Grand Cherokee 3.6L Pentastar V6 BLOWN-UP ENGINE!

any resolution?
__________________
Reply With Quote
  #221  
Old 12-30-2011, 07:41 PM
Member
My Jeep: 2008 3.7L WK
 
Join Date: Dec 2009
Posts: 162
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1979
mitchelm is on a distinguished road
Re: 2011 Jeep Grand Cherokee 3.6L Pentastar V6 BLOWN-UP ENGINE!

Quote:
Originally Posted by chucksc View Post
Not the same issue - this recall is based on a quality breakdown at the Mexican engine plant (Saltillo???) - IIRC due to bad machining......

The subject of this thread is water ingestion due to missing or not originally included in the design parts that would prevent it.....

FWIW I still have a problem understanding the mechanism of how it could run 700 miles after the alledged ingestion and THEN "blow up"???????????? - unless the water was cached in the intake somewhere in a large quantity and then 700 miles later released the cache into the engine??????? I'm guessing the Chrysler Engineers have the same problem since they have denied Cost's claims...


It sounds like this could be the issue. If there are issues that lead to debris in the pentastar engines during this quality audit, its quite possible that this has happened in the past too. Especially in a low mileage engine.

I had a 2006 Infiniti G35 6MT sedan. These engines were notorious for excessive oil consumption. But Infiniti denied any issue with my engine for 12 months and I constantly had to check my oil and top off as necessary. After more and more complaints kept coming in, Infiniti finally admitted an issue with the engine and replaced it with the same engine. Same thing happened. They had no fix for it. another 6 months went by until they had to drop in a hand built engine from Japan that fixed the problem.

It may take time for more issues to show up for Chrysler to listen. But clearly with these design changes and the mention of quality control (cleanliness in the block) issues, Chrysler knows something.

But I agree, time is money and you can sit around wait and argue. You need a vehicle and had to go through insurance. I wound up selling my G35 because I couldnt keep going back into the shop. I started having issues with my clutch slave cylinder and Infiniti wouldnt admit any problems with it. I need my vehicle for work. Now I got my trusty WK.
__________________
Reply With Quote
  #222  
Old 01-10-2012, 10:27 PM
SheepRancher's Avatar
Member
My Jeep: 2011 WK2
 
Join Date: Jan 2012
Location: Eastend, Saskatchewan
Posts: 9
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1065
SheepRancher is on a distinguished road
Re: 2011 Jeep Grand Cherokee 3.6L Pentastar V6 BLOWN-UP ENGINE!

In regards to the large opening, I'm more concerned about how much snow can get in there when plowing through drifts in the winter and what may come of that. I suppose rain would be a problem too but we don't get much of that, not the kind of downpours that cause big puddles.
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Just got my 2011 Jeep Grand Cherokee sleepy93 Members Rides 28 10-27-2011 12:53 AM
i have a 2000 grand cherokee with a blown 4.0 563srt8 Engine Performance/Intake/Exhaust 2 10-01-2010 07:55 AM
2011 Jeep Grand Cherokee mangoe Grand Cherokee - WK2 - 4 07-06-2010 09:56 AM
2011 Grand Cherokee/jeep future info on CNBC-Jeep ceo Scottina06 Grand Cherokee - WK2 - 6 04-01-2010 05:45 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 11:20 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.