2011 jeep grand cherokee drive door won't open. - Jeep Garage - Jeep Forum

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Old 08-16-2014, 08:11 PM
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2011 jeep grand cherokee drive door won't open.

So I just got my new TIPM installed today and I thought all my troubles were over for the moment. Stupid me. Once I got home I parked and locked the doors as I normally do with the key fob. Once I went back outside I unlocked it with the key fob again and all of my doors unlocked with the exception of the drivers side door. I had to use the key to gain entry. Once inside I locked the doors and pulled the handle on the drivers side to make sure I could get out. It works fine from the inside when you use the handle. My issue is it won't open/unlock from the outside at all unless I use the key. Any suggestions? I used search trust me. But all the results are issues with the door not opening from the inside either which isn't my issue.

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Old 08-17-2014, 02:24 AM
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Re: 2011 jeep grand cherokee drive door won't open.

One day my rear passenger door lock wouldn't do anything, sucks bc I had to move the kids car seat behind me. Anyway, took it to the dealer and they had to replace the door lock actuator. You may have a bad actuator also.
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Old 08-17-2014, 03:37 PM
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Re: 2011 jeep grand cherokee drive door won't open.

The door will open from the inside and will open with the key but yeah I'm guessing it's the actuator. How much did it run you for them to replace it?
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Old 08-17-2014, 05:32 PM
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Re: 2011 jeep grand cherokee drive door won't open.

It was under warranty.
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