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Old 02-16-2013, 12:35 PM
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2011 jeep grand overland rattle noise by pana sunroof

I have a rattling noise that is more obvious when I hit a bump. More noticeable in cold weather. Been in the dealer twice. First repair was to replace the trough. Didn't fix it. Second time in, they take it for a test ride in 55 degree weather in the afternoon. Didnt make the noise. Issue seems to swell and not be an issue with warmer temps. It's going in again. They think I'm crazy, but I'm about to flip out with their crappy customer service. Help!!
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Old 12-16-2013, 07:38 PM
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Re: 2011 jeep grand overland rattle noise by pana sunroof

I had the same rattle on our 2013 GC overland. I got in the back seat and pressed up on the "ceiling" beside the panoramic sunroof, and it "clicked" back into place. Evidently the head liner was not snapped into place properly during manufacturing.
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Old 12-16-2013, 08:19 PM
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Re: 2011 jeep grand overland rattle noise by pana sunroof

from online database:

Case Number: S1223000039
Release Date: 10/06/2012
Symptom/Vehicle Issue:
Headliner Rattle Around Perimeter Of Sunroof
Discussion:
If the dual lock fastener is not engaged between the headliner and the sunroof module a buzz, squeak, or rattle may be present around the sunroof opening of the headliner.
If any location is not secured press up until the pieces of dual lock are locked together.
NOTE: Gently pull down on headliner near sunroof opening to check for engagement of dual lock fasteners.
There are between 5-9 dual lock fasteners on vehicles equipped with standard/global sunroofs and 14 on vehicles equipped with dual pane sunroof. Diagrams below show all vehicle platform configurations which use dual lock fasteners.

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