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  #277  
Old 07-16-2013, 01:11 PM
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Re: 2014 AC not working with Remote Start

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Originally Posted by Willx View Post
Not trying to self promote but here is the video I said I would post on remote start A/C operation.


Link: http://www.jeepgarage.org/f107/willx-report-a-c-on-remote-start-video-62893.html#post859146

Now that makes sense when it works as advertised. What is the reason for the initial 72 degree setting? Is that the "based off external temps" (I think I saw 66 degrees) part of the equation? If true I assume they did this due to complaints of some kind? I say that because most all others go back to last setting as a start point.

Mine doesn't do two (three? ) of the things in the video. It doesn't go to any real understandable preset. I say that because it was 91 and it seemed to barely blow when we were in the car testing it very similarly to what you show in the video.
It doesn't reset to driver selection based on FOB presence and the little auto light stays off and the AC remains on low/off (?) even at 91 degrees after the vehicle is restarted.
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  #278  
Old 07-16-2013, 01:17 PM
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Re: 2014 AC not working with Remote Start

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Originally Posted by blkvette94 View Post
Now that makes sense when it works as advertised. What is the reason for the initial 72 degree setting? Is that the "based off external temps" (I think I saw 66 degrees) part of the equation? If true I assume they did this due to complaints of some kind? I say that because most all others go back to last setting as a start point.

Mine doesn't do two (three? ) of the things in the video. It doesn't go to any real understandable preset. I say that because it was 91 and it seemed to barely blow when we were in the car testing it very similarly to what you show in the video.
It doesn't reset to driver selection based on FOB presence and the little auto light stays off and the AC remains on low/off (?) even at 91 degrees after the vehicle is restarted.
Not exactly... It is slightly different than prior ones I have tested. Older units used to just go "LO" for the temp. Newer units are trying to auto set the interior to room temp which is commonly 71 or 72 depending on who you talk to. That is the vehicles "happy middle of the road" setting until it figures out which setting to recall (Fob entry).

Yours is exhibiting what I understand to be an HVAC module update problem. The fix for this is supposed to be out this month. I do not believe this problem is related to other issues you have experienced but is certainly a performance issue that they are addressing very soon.

Also please ignore the outdoor temp.... it is WRONG and another identified problem.... I believe Jeep tried to do some very cool (no pun intended) control features to automatically select a number of comfort features but it didn't work out due to a couple of unrelated issues such as the outdoor temp map updating differently than expected.

The important thing is here that they have identified the 2 or 3 (if you count UConnect software update) that were working together to make remote start not work as desired. It will be fixed soon.
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  #279  
Old 07-16-2013, 02:28 PM
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Re: 2014 AC not working with Remote Start

If they were going for a standard "room Temp" I can buy that as justification and "new way of operating".

Now if Jeep can only ensure all the dealerships and sales force gets a "white paper" on the "new thought process" by that I mean everything that specifically doesn't work like 90% of the rest of the cars luxury cars on the road.
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  #280  
Old 07-16-2013, 02:43 PM
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Re: 2014 AC not working with Remote Start

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Originally Posted by blkvette94 View Post
If they were going for a standard "room Temp" I can buy that as justification and "new way of operating".

Now if Jeep can only ensure all the dealerships and sales force gets a "white paper" on the "new thought process" by that I mean everything that specifically doesn't work like 90% of the rest of the cars luxury cars on the road.
Actually, this is the part that is really frustrating. The fact is that the dealers have all of this information. Before the vehicles were even built, the operations data is given to them. Problem is they don't read it and or don't care, and thus the creation of forums for this discussion.

I have personally seen a dealer say "I don't have any information on that" when a 15 second look in their service info would have given them the answer. I know just a little more about UConnect that the average dealer could easily know if they looked at all of the information provided. I believe SnoFire printed my instructions for the updates and handed it to someone (or maybe it was Bill_de) but the fact is it is right there at their finger tips.

Lots of times I know a few weeks in advance that something is going on but only because it is already being talked about at the dealer level for problem cases, just the STAR Case has not been officially posted yet. I try to let you guys know when it is supposed to come but by then the dealers are probably getting notice too.

It isn't just Chrysler either. For my Mercedes, I needed to explain to them about the COMAND update issues and show them where the problems were just so they could do the update under warranty. Not just radio stuff either, BIG discussions with Euro manufacturers and Tail Lamp out monitoring for LED Trailers!! They just couldn't see how this was just a programming thing no different than changing the tail lamps on the vehicle to LED.

In the end, it is their day jobs and they simply are not as passionate about it as some of us. I need to read a lot on a regular basis to keep up with the regular stuff that is happening. Not to mentioning the dark alley meetings and late night phone calls to see what the next fix is! I know a few really good guys in the dealerships but they are FEW and they can't keep up with it either.

As I always say, "not making excuses for anyone"... just the way the world turns it seems.
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  #281  
Old 07-16-2013, 02:51 PM
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Re: 2014 AC not working with Remote Start

maybe all the big guys should consider making a DVD with a 30? minute primer on "here is your new car".

Some of it isn't just the dealerships and sales people not paying attention. Some of the information in the quick tips and manual differ on what commands to speak from what the cars "help" command tells you to use.

Bottom line-- they rolled the dice and rushed this vehicle to market. They need to own up to it and compensate us.
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  #282  
Old 07-16-2013, 03:02 PM
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Re: 2014 AC not working with Remote Start

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Originally Posted by blkvette94 View Post
maybe all the big guys should consider making a DVD with a 30? minute primer on "here is your new car".

Some of it isn't just the dealerships and sales people not paying attention. Some of the information in the quick tips and manual differ on what commands to speak from what the cars "help" command tells you to use.
Agree on both these points as you put them.
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  #283  
Old 07-16-2013, 04:53 PM
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Re: 2014 AC not working with Remote Start

Acura has a cool feature for voice command. As long as your command was close, "She" would repeat the command using the correct syntax, and then execute it. It reminded me of learning a language, but after a while it all came naturally.


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  #284  
Old 07-16-2013, 05:17 PM
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Quote:
Originally Posted by Willx View Post

I find that almost impossible. I know the way it behaves is not exactly what people are looking for in all cases but the ones that have issues are different.

So you are telling me you went to 15 vehicles, got in them, set the temperature settings waited until the computers completely shut down and verified that none of the returned to the previous setting.

That would take hours to accomplish. It is almost statistically impossible that all of those vehicles exhibited the same problem considering there is 2 different A/C problems and they are in the same manufacturing run.

Just saying I don't see how this is even possible as we know for a fact that MOST work as designed.
No.... I remote started all 15 vehicles w the temp set to auto...the auto temp indicator light never came on and fan shuts down on driver entry
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Old 07-16-2013, 05:36 PM
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Re: 2014 AC not working with Remote Start

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Originally Posted by garymb5150 View Post
No.... I remote started all 15 vehicles w the temp set to auto...the auto temp indicator light never came on and fan shuts down on driver entry
The auto temp indicator light has never come on in any vehicle during a remote start process. And yes all units used to shut the fun down on user entry. The problems were if the fan was not running with AC at all with remote start and or it did not go back to user settings after put back into Run Mode.

Video: Willx Report - A/C on remote start (VIDEO)

What I was suggesting is that the time it takes to setup the car, document the settings and verify each vehicle had the same issues would take a very long time. Even my video is short in comparison because I needed to verify the external temp sensor issues was still there as it affected prior programs.

Your original post said all the Jeeps you tried had the HVAC problem. As you are assuming based on your comment that the auto AC light does not come on therfore they have a problem, I am suggesting that some of them may have but not all as your comment above also describes a perfectly working remote start system with 13.15.4 or 13.10 and back of UConnect.

Unless of Course the dealer you visited had 15 Jeeps all built the same week then maybe there is a chance but still hugely unlikely.
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  #286  
Old 07-16-2013, 06:57 PM
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Re: 2014 AC not working with Remote Start

same here on 2014 overland ? check this... AC is on and cooling/heating the vehicle but shuts off as soon as you open the Drivers Door ? open the Pass Door and it's running just fine..OK so my Dealer thinks I'm nuts, but why else would you have a remote start ? Especially with black interior.
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  #287  
Old 07-16-2013, 07:11 PM
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Quote:
Originally Posted by teamjesusracing View Post
same here on 2014 overland ? check this... AC is on and cooling/heating the vehicle but shuts off as soon as you open the Drivers Door ? open the Pass Door and it's running just fine..OK so my Dealer thinks I'm nuts, but why else would you have a remote start ? Especially with black interior.
Important question is, does the AC turn back on to your user setting once you start the vehicle? Or does it not work any more after that (you manually need to turn it on again or restart the car).
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Old 07-16-2013, 08:07 PM
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Yes and no ! I'll explain.... When I leave or park my jeep with the AC on in any mode including "auto" and then enter and start with the on dash start button everything (AC) works great and returns to the last setting. On the other hand, if started with the "Remote Start" the AC turns off as soon as the drivers door is opened and I have to manually turn it back on after the ignition is activated. Hoping for an update soon.
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