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  #205  
Old 05-14-2013, 01:27 PM
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Re: 2014 GC Totally $#@% dead

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Originally Posted by CHALLENGERBIZJET View Post

Sounds like some people should be heading to a Mercedes dealership and an Audi dealership to pay more for their cars do they will feel like they get more at the service department.
In general, I've received better sevice at Toyota, Honda, and Nissan dealerships than I have at American vehicle dealerships. So your argument here doesn't hold water in my experiences.
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  #206  
Old 05-14-2013, 01:27 PM
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VIN numbers are random..Milous has stated this in the ordering thread long ago.
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  #207  
Old 05-14-2013, 01:40 PM
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No it doesn't bother me at all,enjoy your personal choices because that's what it's all about but those European cars that some of you are bragging about have forums..use them along with the other owners to enrich your 100k mindsets and stop drawing comparisons between jeep,Audi and Mercedes. To make
Yourselves feel even better why don't you compare jeep with Ferrari and Bugatti also.
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  #208  
Old 05-14-2013, 02:04 PM
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Re: 2014 GC Totally $#@% dead

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Originally Posted by CHALLENGERBIZJET View Post
No it doesn't bother me at all,enjoy your personal choices because that's what it's all about but those European cars that some of you are bragging about have forums..use them along with the other owners to enrich your 100k mindsets and stop drawing comparisons between jeep,Audi and Mercedes. To make
Yourselves feel even better why don't you compare jeep with Ferrari and Bugatti also.
I don't think it is bragging other than to point out that the JGC is trying to play in a different league with these above mentioned vehicles and failing. I don't think there is one person on this forum that doesn't want Jeep to succeed. Every auto/forum has it's fan boys and this can cause the rose colored glasses syndrome. Yet, you cant deny that the 2014 have had an unusually high incident amount as mentioned here and other forums. How they handle the issues is just as important as fixing the actual issues and sweeping it under the rug or denying otherwise is counterproductive. Maybe the 2015 will have all the bugs worked out, but that doesn't sit well with those that bought a 2014 and being told "tough Sh..."

The definition of insanity is doing the same thing over and over again and expecting different results. I am in the market for a vehicle and despite the glowing press clippings in the media and here, a peek behind the curtain is telling a different story AT THIS TIME...Lets hope that Jeep gets with the program and realizes the power that the internet has in making or breaking a vehicle. Again, I hope they get on the ball and succeed...
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  #209  
Old 05-14-2013, 02:10 PM
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Exactly a peek behind the curtain is a very slight percentage of what you hear because everyone else that's not having issues isnt on a forum. Spend your money how you wish and enjoy your purchase at whatever dealer you think you should be at that has the amenities and comfort features that you think will give you the comforts you seek.
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  #210  
Old 05-14-2013, 02:14 PM
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You cannot also deny that those alleged higher end vehicles have their own service and performance issues and it's not about comparisons as some of you have made this. When there's an issue you want to be at a dealership that will be proactive about solving the problems regardless of purchase price and that will vary from place to place..it shouldn't but it does so just hope you're at the right one with the right concerned set of people because they aren't all alike as some of you have found but they are individual dealers so you should treat it as such.
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  #211  
Old 05-14-2013, 02:25 PM
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Re: 2014 GC Totally $#@% dead

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Originally Posted by CHALLENGERBIZJET View Post
You cannot also deny that those alleged higher end vehicles have their own service and performance issues and it's not about comparisons as some of you have made this. When there's an issue you want to be at a dealership that will be proactive about solving the problems regardless of purchase price and that will vary from place to place..it shouldn't but it does so just hope you're at the right one with the right concerned set of people because they aren't all alike as some of you have found but they are individual dealers so you should treat it as such.

I have major issues with Chrysler customer service... not really on the dealership. Chrysler wants to tout that it has vastly improved its customer service, that it can go toe to toe with the other big car manufactures when it comes to customer care, well then, it has to deal with then being compared to the other automakers.
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  #212  
Old 05-14-2013, 02:48 PM
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Re: 2014 GC Totally $#@% dead

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Originally Posted by CHALLENGERBIZJET View Post
You cannot also deny that those alleged higher end vehicles have their own service and performance issues and it's not about comparisons as some of you have made this. When there's an issue you want to be at a dealership that will be proactive about solving the problems regardless of purchase price and that will vary from place to place..it shouldn't but it does so just hope you're at the right one with the right concerned set of people because they aren't all alike as some of you have found but they are individual dealers so you should treat it as such.
If I was following correctly, AMC's dealer followed everything Chrysler told them to do. He still does not have a reliable vehicle.

My dealer did what Chrysler told them to do. That didn't help. Now we are waiting for a part that Chrysler hopes will solve the problem, "because they can't think of anything else".



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  #213  
Old 05-14-2013, 02:54 PM
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Re: 2014 GC Totally $#@% dead

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Originally Posted by bill_de View Post
If I was following correctly, AMC's dealer followed everything Chrysler told them to do. He still does not have a reliable vehicle.

My dealer did what Chrysler told them to do. That didn't help. Now we are waiting for a part that Chrysler hopes will solve the problem, "because they can't think of anything else".



---
bill, You, amc and I should have a group conference call with Chrysler maybe then they will listen to us.

From what I gather, this last issue with the jeep refusing to go over 2mph set off three error codes, that they can't figure out, even with the help of the corporate techs.
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  #214  
Old 05-14-2013, 02:56 PM
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Re: 2014 GC Totally $#@% dead

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Originally Posted by SnoFire View Post
VIN numbers are random..Milous has stated this in the ordering thread long ago.
Thanks, Sno... Didn't know...

Spoke with a service guy at Westbury Jeep today. Decided to stop by and just see what I could see, as it were.

The guy claimed they've seen no issues with the 2014's. But then he asked me what my issues were, and I explained. He then asked, unprompted, "is it a Limited?"

He wouldn't say why he asked. I said a couple Limiteds on a forum have an issue, and an Overland...

He did admit they're seeing Uconnect failures and that's on backorder for weeks.

But other than that, it looks like all of our issues here are "isolated." Lucky us being members of an isolated bunch, eh?
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Old 05-14-2013, 02:57 PM
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Re: 2014 GC Totally $#@% dead

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Originally Posted by bill_de View Post
If I was following correctly, AMC's dealer followed everything Chrysler told them to do. He still does not have a reliable vehicle.

My dealer did what Chrysler told them to do. That didn't help. Now we are waiting for a part that Chrysler hopes will solve the problem, "because they can't think of anything else".
That is 100% correct. My dealer said they had been back and forth with Chrysler through this whole thing. So what now, Challenger? Suggestions? Yeah, I thought not. Thanks.
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Old 05-14-2013, 03:00 PM
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Re: 2014 GC Totally $#@% dead

Quote:
Originally Posted by CHALLENGERBIZJET View Post
No it doesn't bother me at all,enjoy your personal choices because that's what it's all about but those European cars that some of you are bragging about have forums..use them along with the other owners to enrich your 100k mindsets and stop drawing comparisons between jeep,Audi and Mercedes. To make
Yourselves feel even better why don't you compare jeep with Ferrari and Bugatti also.
Bragging about? Really? What you're failing to realize, and which we have pointed out many times now, is that Jeep is TRYING TO BE A PREMIUM BRAND. Look at the ads -- look at the interior materials. Morocco, Vesuvio, Nepal -- ooo, the LUXURY of stitched dashes and inlaid logos in the seats... The BEST of what we're made of.... PFFFT

If you want to be a premium brand, customer service has to be #1. It just has to be. Like it or not, Jeep wants to romp in Audi and Mercedes' playground.

Are you trying to be annoying or just unhelpful? What is the reason you're here if you're happy driving your Jeep and don't care what some of us are going through?
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