Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
View Poll Results: Does your 2014 GC shimmy?
Yes - I have 20" wheels 56 44.09%
Yes - I have power telescopic steering column 41 32.28%
Yes - I have the V8 24 18.90%
Yes - I have the V6 45 35.43%
No - I have the V6 31 24.41%
No - I have the V8 17 13.39%
No - I don't have a power telescopic steering column 9 7.09%
No - I don't have 20" wheels 22 17.32%
Multiple Choice Poll. Voters: 127. You may not vote on this poll

Reply
 
Thread Tools Display Modes
 
  #37  
Old 08-29-2013, 05:46 AM
Member
 
Join Date: Jul 2013
Posts: 9
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 272
3percenter3 is on a distinguished road
Garage
Thumbs up Re: 2014 GCs that have steering shimmy over 60MPH

Quote:
Originally Posted by Willx View Post
IMHO, dealer BS trying to make you feel like you are partially at fault, which you are not!

If the balance fixes it, good for you. If not, go back to the dealer and tell them to fix it and I hate to say it but make sure the wheels and suspension components are clean before you go just so that they cannot use that against you.

Mud in the wheels can cause the problem BUT that does not sound like what happened in your case, shame on them.
Fortunately it did fix the problem. I confirmed last night but waited until my sustained highway speed drive to work this morning to confirm for sure. It is 300% better. This is how this vehicle should feel from the dealer lot.

In all fairness there was some mud (and I mean a layer paper thin) on the control arm and a few other Non wheel locations that I missed, but this Service guy was in need of some serious people skills. Especially after I debated him on the fact that mud wasn't even on the tire or wheel because I cleaned it my self and whether or not that would even affect things in the first place. And I'm no technician but if the tire and wheel are 100% clean mud does not play a factor in balancing unless it got inside the tire somehow. I could see offroading messing with alignment but not balancing nearly as much unless its spun the tire on the wheel (which is unheard of IMO), mud is caked in the tread (which would get flung out at speed) or caked in the inside of the wheel where the weights are. And again I could be wrong about that but this was definitely not the case with my vehicle as I said before because it was like this from the factory. Now it did seem to get worse after going offroad but I believe that was just my perception of things, but again I could be wrong. It is still odd though because I've had several other 4x4 vehicles and mud/dirt never even made the slightest difference in balancing before or after.

As you said though its them trying to shift blame, which shouldn't happen but it is what it is. Fortunately they did fix it and I won't have to go back. Also fortunately for me I have over 5 jeep dealers within 40 miles of me so I can pick and choose where to go in the future.
__________________

__________________
Reply With Quote
  #38  
Old 08-29-2013, 07:07 AM
vnbWK2's Avatar
Member
 
Join Date: Sep 2010
Posts: 367
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1672
vnbWK2 is on a distinguished road
Quote:
Originally Posted by 3percenter3 View Post

Fortunately it did fix the problem. I confirmed last night but waited until my sustained highway speed drive to work this morning to confirm for sure. It is 300% better. This is how this vehicle should feel from the dealer lot.

In all fairness there was some mud (and I mean a layer paper thin) on the control arm and a few other Non wheel locations that I missed, but this Service guy was in need of some serious people skills. Especially after I debated him on the fact that mud wasn't even on the tire or wheel because I cleaned it my self and whether or not that would even affect things in the first place. And I'm no technician but if the tire and wheel are 100% clean mud does not play a factor in balancing unless it got inside the tire somehow. I could see offroading messing with alignment but not balancing nearly as much unless its spun the tire on the wheel (which is unheard of IMO), mud is caked in the tread (which would get flung out at speed) or caked in the inside of the wheel where the weights are. And again I could be wrong about that but this was definitely not the case with my vehicle as I said before because it was like this from the factory. Now it did seem to get worse after going offroad but I believe that was just my perception of things, but again I could be wrong. It is still odd though because I've had several other 4x4 vehicles and mud/dirt never even made the slightest difference in balancing before or after.

As you said though its them trying to shift blame, which shouldn't happen but it is what it is. Fortunately they did fix it and I won't have to go back. Also fortunately for me I have over 5 jeep dealers within 40 miles of me so I can pick and choose where to go in the future.
Please report back after a few hundred miles. They seemed to have fixed mine but the shimmy returned shortly after. I hope yours is fixed.
__________________

__________________
2014 Limited 3.6L, Granite/Black

(O||||||||O)
Reply With Quote
  #39  
Old 08-29-2013, 03:59 PM
Member
 
Join Date: Jul 2013
Posts: 9
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 272
3percenter3 is on a distinguished road
Garage
Thumbs up Re: 2014 GCs that have steering shimmy over 60MPH

Quote:
Originally Posted by vnbWK2 View Post
Please report back after a few hundred miles. They seemed to have fixed mine but the shimmy returned shortly after. I hope yours is fixed.
Will do. 120 Miles Since the balancing and everything feels solid as I hope it stays. I will report back after a couple hundred more.
__________________
Reply With Quote
  #40  
Old 09-01-2013, 07:07 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Aug 2013
Location: Burbs of Baltimore
Posts: 23
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 282
GRB1 is on a distinguished road
Re: 2014 GCs that have steering shimmy over 60MPH

Well, I spoke too soon...I had posted previously that my vibration had virtually disappeared. It came back...so when I took the GC in to the dealer last week for the Uconnect and transmission flash. I mentioned about the vibration and that although it had improved, it was still there at times. He said he would take a look at it.

After running the flash upgrades, he drove the Jeep. Called me and said that there was a vibration and they would balance wheels. Two hours later he calls and says, after balancing, the vibration may have been worse. Great...so they then rotated tires, and it was still there...He asked me to pick it up, drive it and let him know what I thought and if still an issue to bring it back.

Today, my wife and I took a short road trip of about 125 miles (First opportunity to drive at highway speed since picking it up from the dealer) and at 62-65 mph the steering wheel shakes like hell. Once above 70 it smooths out and then does virtually disappear at 75 mph.

Looks like it is back to the dealer next week. On the bright side, the low speed clunk between 1st and 2nd gear is gone and the NAV can find its way to an address...
__________________
Reply With Quote
  #41  
Old 09-01-2013, 08:20 PM
vnbWK2's Avatar
Member
 
Join Date: Sep 2010
Posts: 367
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1672
vnbWK2 is on a distinguished road
Quote:
Originally Posted by GRB1 View Post
Well, I spoke too soon...I had posted previously that my vibration had virtually disappeared. It came back...so when I took the GC in to the dealer last week for the Uconnect and transmission flash. I mentioned about the vibration and that although it had improved, it was still there at times. He said he would take a look at it.

After running the flash upgrades, he drove the Jeep. Called me and said that there was a vibration and they would balance wheels. Two hours later he calls and says, after balancing, the vibration may have been worse. Great...so they then rotated tires, and it was still there...He asked me to pick it up, drive it and let him know what I thought and if still an issue to bring it back.

Today, my wife and I took a short road trip of about 125 miles (First opportunity to drive at highway speed since picking it up from the dealer) and at 62-65 mph the steering wheel shakes like hell. Once above 70 it smooths out and then does virtually disappear at 75 mph.

Looks like it is back to the dealer next week. On the bright side, the low speed clunk between 1st and 2nd gear is gone and the NAV can find its way to an address...
Sorry to hear that man. I'm in the same boat. I have an appt on 9/7 for an oil change and to address the shimmy again for the second time. Today my wife and I took a 75 mile drive to PA to visit family. This was a good opportunity to really test the shimmy issue. Driving on smooth RT 80 highway the shimmy/vibration in the steering wheel mostly occurred at 67mph. Other times it was 62mph and at one point 70mph. I also feel it slightly on the floor. Before the trip, I used a torque wrench to equally tighten each wheel lug nut to 110ft lbs hoping it may help. Obviously it did not. I'm really hoping its the tires, but one member posted that he replaced tires with a new brand other than Michelin or Good Year and the vibration still persisted. So I'm not too hopeful they will be able to fix it. If they don't fix the shimmy after my next visit, as a last resort I am willing to go someplace else to have all four tires road force balanced. I just need to find a good shop. Ridiculous that we have to do this on a brand new a Jeep.
__________________
2014 Limited 3.6L, Granite/Black

(O||||||||O)
Reply With Quote
  #42  
Old 09-04-2013, 12:01 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Aug 2013
Location: Burbs of Baltimore
Posts: 23
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 282
GRB1 is on a distinguished road
Re: 2014 GCs that have steering shimmy over 60MPH

Had an appointment today to take the GC in for the shimmy. Service writer called about an hour before and said they do not have another GC on lot with 20" wheels to swap out and see if the problem gets solved that way and they really don't know where to go next. He was going to contact Chrysler and open a Star case and see if he could get some direction from the factory guys. Awaiting a call back. He did tell me that they road-force balanced all 4 wheels last time I was in.
__________________
Reply With Quote
  #43  
Old 09-04-2013, 12:29 PM
Member
 
Join Date: Aug 2013
Location: Boston
Posts: 759
Thanks: 0
Thanked 23 Times in 18 Posts
Rep Power: 72655
mswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond repute
Re: 2014 GCs that have steering shimmy over 60MPH

Quote:
Originally Posted by shewstring View Post
I know a number of members have commented in various threads about having the shimmy at speeds over 65MPH. Trying to get a sense if you have it if there is any commonality in level of vehicle (ie. power telescope column, 20" wheels)
Good idea. But you should add other options for people that don't have the issue to help get the full picture.

FYI I have Stock 18" Limited Wheels and no Telescopic/No Power Tilt and no Shimmy.

Good luck with your stats.
__________________
08-10-2014 Limited 3.6L Red W/Black Int, Tow Group IV, 8.4AN Radio, ProClip, OBDLink/Torque, Zeigler Lifetime MaxCare
OEM: Mud Flaps, Matts, Cargo Liner, Cross Rails
UConnect: 13.48.3 TSB: 21-007-13C (Yippy) Tires: OEM/Nokian
Reply With Quote
  #44  
Old 09-04-2013, 12:32 PM
Member
 
Join Date: Aug 2013
Location: Boston
Posts: 759
Thanks: 0
Thanked 23 Times in 18 Posts
Rep Power: 72655
mswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond repute
Re: 2014 GCs that have steering shimmy over 60MPH

P.S. Have you folks with the problem played with Tire Pressures?

First thing I'd try.
__________________
08-10-2014 Limited 3.6L Red W/Black Int, Tow Group IV, 8.4AN Radio, ProClip, OBDLink/Torque, Zeigler Lifetime MaxCare
OEM: Mud Flaps, Matts, Cargo Liner, Cross Rails
UConnect: 13.48.3 TSB: 21-007-13C (Yippy) Tires: OEM/Nokian
Reply With Quote
  #45  
Old 09-04-2013, 12:35 PM
Member
 
Join Date: Aug 2013
Location: Boston
Posts: 759
Thanks: 0
Thanked 23 Times in 18 Posts
Rep Power: 72655
mswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond repute
Re: 2014 GCs that have steering shimmy over 60MPH

You might also add Load Leveling Shocks (Tow Package) and Air Lift. Could have a factor.
__________________
08-10-2014 Limited 3.6L Red W/Black Int, Tow Group IV, 8.4AN Radio, ProClip, OBDLink/Torque, Zeigler Lifetime MaxCare
OEM: Mud Flaps, Matts, Cargo Liner, Cross Rails
UConnect: 13.48.3 TSB: 21-007-13C (Yippy) Tires: OEM/Nokian
Reply With Quote
  #46  
Old 09-04-2013, 12:37 PM
Member
 
Join Date: Aug 2013
Location: Boston
Posts: 759
Thanks: 0
Thanked 23 Times in 18 Posts
Rep Power: 72655
mswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond repute
Re: 2014 GCs that have steering shimmy over 60MPH

Quote:
Originally Posted by recoil1911 View Post
I test drove two 2014 Limiteds. Both had steering wheel vibration pretty much exactly at 69/70 MPH. I told the dealership about it and they fixed the one I eventually bought.

Sent from my SCH-I905 using Tapatalk 4
Which wheels did they have?
__________________
08-10-2014 Limited 3.6L Red W/Black Int, Tow Group IV, 8.4AN Radio, ProClip, OBDLink/Torque, Zeigler Lifetime MaxCare
OEM: Mud Flaps, Matts, Cargo Liner, Cross Rails
UConnect: 13.48.3 TSB: 21-007-13C (Yippy) Tires: OEM/Nokian
Reply With Quote
  #47  
Old 09-04-2013, 12:44 PM
studio1930's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: May 2013
Posts: 267
Thanks: 19
Thanked 21 Times in 13 Posts
Rep Power: 960
studio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond reputestudio1930 has a reputation beyond repute
Garage
Re: 2014 GCs that have steering shimmy over 60MPH

Quote:
Originally Posted by GRB1 View Post
Ok, so call me crazy, but here's what mine has been like. It's a 2014 JC Limited with 20" wheels. The shimmy was not present at any speed up to about 90 mph when I first got it. At about 400 miles, the shimmy developed from about 60 to 70 mph. Below 60 or above 70, no issues. At approximately 1100 miles, the shimmy significantly diminished. At approximately 1500 miles, it has virtually disappeared. Tire wear in? Suspension wear in? What?
Mine has been exactly like that but with the Overland V6 18" wheels.
__________________
--------------------------------------------------------
2014 Grand Cherokee Overland 4x4, Max Steel, Morocco Black int, ORA II, ATG

Reply With Quote
  #48  
Old 09-04-2013, 02:35 PM
Member
 
Join Date: Jul 2013
Posts: 9
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 272
3percenter3 is on a distinguished road
Garage
Thumbs up Re: 2014 GCs that have steering shimmy over 60MPH

Quote:
Originally Posted by vnbWK2 View Post
Please report back after a few hundred miles. They seemed to have fixed mine but the shimmy returned shortly after. I hope yours is fixed.
After about 700 miles, a road trip and normal daily driving, I am happy to report that 95% shimmy/vibration has not returned. That said, I'm not really sure about the other 5%. Prior to the fix the vibration was so bad I really wanted to crash this thing so maybe taking 95% of it away makes the 5% acceptable in my mind. I guess everybody has a context in which they think about the vibration and it might be worse for some than others but I know mine was the worst I've ever felt in any vehicle (not to mention for the price) regardless of problems or circumstances... It was very reminiscent of a lightly washed out dirt road with the washboard feel above about 70mph to the point where the wife and I were actually car sick for a day after a long road trip.

That said, i'm not sure how much a Cadillac vibrates on the roads I drive but I can say that the GC is now within an acceptable level in my mind. I really think the highways around here are just rough, as almost all of them are marked 55-65mph and we all do between 70-80... but i'm no engineer, perhaps that has nothing to do with it.

I thought originally about putting a cup of water in the cupholder and videoing/youtubing the ripples to give everyone some context (which might not be a bad idea for those of you still suffering from the problem) which I might still do if other want to do some comparisons.

Quote:
Originally Posted by mswlogo View Post
P.S. Have you folks with the problem played with Tire Pressures?

First thing I'd try.
Yup, Tried that before I took the GC to the dealer. I tried all the way down to 28psi and made no difference from 40 to 28 psi. In fact it made astonishingly little difference. I, like you, thought that might at least alleviate some of the shimmy because I was on a road trip and had gotten to the point where I was close to going insane from the shimmy.

Quote:
Originally Posted by mswlogo View Post
You might also add Load Leveling Shocks (Tow Package) and Air Lift. Could have a factor.
I have the Tow package, air suspension, 20"s and Factory Forteras. IMHO the root of the problem lies in the 20" forteras. However you may make a good point that perhaps these options may degrade or enhance the vibration depending upon what options you have... Or maybe i'm just extrapolating to much
__________________

__________________
Reply With Quote
Reply

Tags
2014

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Surging/shuddering between 40-60mph in 5.7l Troy Cruise Trouble Shooting/Problems/Service 44 01-02-2014 06:34 PM
Vibration/Shimmy at 70 mph... 4x2 or 4x4? atv73 Trouble Shooting/Problems/Service 6 10-24-2011 11:01 AM
Front End Shimmy Tomt39 Troubleshooting/Problems 12 06-01-2011 09:14 AM
Do all GCs have keyless entry? cheapjeep Troubleshooting/Problems 4 10-23-2010 09:56 PM
high speed shimmy? Relwarc Troubleshooting/Problems Discussion 14 01-28-2010 05:11 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 02:22 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community