Re: 2014 Grand Cherokee Dash noise
my local dealer said the same thing. It sounds like they just don't want to be bothered. I've got a lot of experience so I pulled the cluster,radio bezel and even the touchscreen(very carefully and I don't recommend it). There really isn't a lot back there which leads me in the direction of the rattle inside something else. It sounds like something that bounces around, might get stuck in one place for a bit and then gets loose again. I would appreciate that part number if it turns out to be the problem. I may have to go to the dealer that I bought the jeep from. They are 30 mi away. There's a dealer around the corner, but when I was buying, they would not match the deal. They did say that they would gladly service the jeep, but maybe there are sour grapes there. I guess their service only includes easy things...very disappointing.