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  #85  
Old 08-21-2013, 04:13 PM
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Called dealer today advised them of my problems (presets,service radio soon etc) and the star case they are ordering everything and will call when it's in for install.
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  #86  
Old 08-21-2013, 06:31 PM
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Re: 2014 Radio Needs Service Question

Got it again today upon leving the office, message plus red light for about 60 seconds. This time, I did not loose radio presets (yet....), maybe they fixed something...
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  #87  
Old 08-22-2013, 10:00 AM
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I'm bringing in truck Monday am is there any other problems that people want me to bring up? I have the Presets loss service radio disappeared digital speedos when I first picked up truck.

I will bring up the highway shudder too
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  #88  
Old 08-22-2013, 04:37 PM
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Re: 2014 Radio Needs Service Question

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Originally Posted by jdchamp31 View Post
Push the dealer for a replacement. Willx and I are working very closely with these radios and without going into much detail if you Jeep was built before June 12th push for a replacement.
I just purchased my first Jeep this past weekend, on 8/17! I got a 2014 GC Limited with the Lux II package and upgraded UConnect Nav system. I have a few questions that I've been searching this forum for.

Seeing your post, my first question is how do you know the build date of your Jeep? I've got a piece of paper that came in the Jeep with a barcode, the type of vehicle, some other ID numbers it looks like, and a timestamp (Jun 5, 2013 11:39). Would this be the build date? Besides that, all the paperwork only has the date of purchase on it. (I bought it from the lot, not an order).

With that being said, if Jun 5 is my build date, should I be concerned about the radio? A few things I have noticed so far: cannot for the life of me find out how to get the turn by turn directions of the nav into the EVIC cluster (this is supposed to be an option, right?), the outside temp is clearly wrong a decent portion of the time (saying it is 70 in Austin, TX in the middle of the afternoon in August is a dream), and my "analog" speedometer went blank one day when in a parking lot (it came back on later that day, and the weird thing is the digital speedometer option continued to work the whole time.).

I know that's a lot, and this may be the wrong place to post it, but you comment of the build date is what got me started. Sorry for any newbie mistakes!
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  #89  
Old 08-22-2013, 05:03 PM
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Philly just an FYI I'm taking mine in Monday for those problems so keep an eye on stuff
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  #90  
Old 08-22-2013, 10:35 PM
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Quote:
Originally Posted by Badassgrandcherokee View Post
Philly just an FYI I'm taking mine in Monday for those problems so keep an eye on stuff
Will do BadassGC. Thanks! Looking forward to what they have to say!
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  #91  
Old 08-23-2013, 02:19 PM
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Re: 2014 Radio Needs Service Question

I just had the new radio installed today; I lost Sirius and if the Jeep sat over night the climate would be off when I started it up.

I now have Sirius radio but not traffic or weather. Also I have a feature to turn off/on the auto dim mirror and the Icon is a little different.

I also have S/W 13.31.6 now; don't know if this is why the auto dim feature is now there.

I had 13.19.0 installed a few weeks ago before I first lost phone and a few days later lost Sirius.
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  #92  
Old 08-23-2013, 02:28 PM
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Quote:
Originally Posted by perruz View Post
I just had the new radio installed today; I lost Sirius and if the Jeep sat over night the climate would be off when I started it up.

I now have Sirius radio but not traffic or weather. Also I have a feature to turn off/on the auto dim mirror and the Icon is a little different.

I also have S/W 13.31.6 now; don't know if this is why the auto dim feature is now there.

I had 13.19.0 installed a few weeks ago before I first lost phone and a few days later lost Sirius.
Well at least that confirms about the new software being loaded on the replacement radios.

I would suggest that you will need to call Sirius XM in order to be able to sort of the subscription issue.
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  #93  
Old 08-23-2013, 06:07 PM
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Re: 2014 Radio Needs Service Question

I had my radio changed a couple day ago and it still has 13.19.0. I have seen the 911 message come twice since the change. Once about a half mile from the dealer when I first picked it up, once the following day, and not at all today. Before the replacement, it was happening many times a day. There were no other problems with the original radio, and no others with the new one. I am inclined to just leave things alone until the dust settles on this problem.
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  #94  
Old 08-23-2013, 06:13 PM
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Re: 2014 Radio Needs Service Question

Quote:
Originally Posted by Celestinemusic View Post
I had my radio changed a couple day ago and it still has 13.19.0. I have seen the 911 message come twice since the change. Once about a half mile from the dealer when I first picked it up, once the following day, and not at all today. Before the replacement, it was happening many times a day. There were no other problems with the original radio, and no others with the new one. I am inclined to just leave things alone until the dust settles on this problem.
In the same boat here. My dealer told me to stay put as software fix is on the horizon for this issue. I guess I don't have a choice but just wait and see. Hopefully this newest version of Uconnect fixes this issue.
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  #95  
Old 08-27-2013, 11:31 AM
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Re: 2014 Radio Needs Service Question

I have a appointment for Thursday 8/29 to have my radio replaced. My old one has been pretty good lately, anybody get a 2nd radio that had more problems than the first?
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  #96  
Old 08-27-2013, 02:14 PM
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Just went yesterday... They reinstalled same version.... Guess they really will have a new one out soon
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