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  #73  
Old 07-27-2015, 09:18 PM
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Re: 2015 grand Cherokee Lemon?

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Originally Posted by HyperPete View Post
OK, I'm definitely getting off on the wrong foot here.
It's cool, I'm in Australia and as far as options go, the Jeep beats a lot of the local competition. Yes, it does have reliability issues, particularly when it comes to electronics, but they sell a lot of these cars, so as far as I can see the failure rate isn't huge. But yes perhaps a higher chance of biting you than a japanese car. Having said that my previous toyota left me stranded a few times, so.....

But in the end I'm willing to take a slightly higher chance of having a problem one day and get to drive a car I like to drive, than play it safe and drive a car that is less satisfying to be in.

Certainly, getting a problem fixed can be very easy or very hard depending on the quality of your dealer service center.....

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  #74  
Old 07-27-2015, 10:47 PM
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Re: 2015 grand Cherokee Lemon?

It is a hit and miss thing. I have had more issues with other vehicles than with any of my jeeps. I went through a 1996 grand limited with 0 problems , sold it with 225k on it after i rebuilt most of it and the new owner hasn't had an issue either. When I say rebuilt it was not due to any issues with it , I added headers , intake , tb , all new suspension , lift , etc , etc , all things to improve it.Also no issues with my 2008 SRT8 that I just sold off , and now am into an early build 2014 summit and no issues yet there either, although I haven't had it that long yet.
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  #75  
Old 07-27-2015, 11:18 PM
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Re: 2015 grand Cherokee Lemon?

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Originally Posted by HyperPete View Post
OK, I'm definitely getting off on the wrong foot here. I came here for information, and I apologize if I seemed abrasive to you. I'll go back to lurk mode and read more before commenting. I'm certain there are plenty of positive posts that I can find too. This was probably the wrong thread to start with.
I realize this question is about a 2015 JGC, but to give you some perspective, my 2012 V6 has been in the shop for two recalls, TSB updates, oil changes and that is it. It just rolled over 37,000 miles and because I thankfully haven't had any issues, I very seldom post on the forum.
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  #76  
Old 07-28-2015, 05:36 PM
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Re: 2015 grand Cherokee Lemon?

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Originally Posted by newtoncd8 View Post
I realize this question is about a 2015 JGC, but to give you some perspective, my 2012 V6 has been in the shop for two recalls, TSB updates, oil changes and that is it. It just rolled over 37,000 miles and because I thankfully haven't had any issues, I very seldom post on the forum.
Thank you for your input. I'm sorry I took this thread off-topic. I'll start a thread requesting input.
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  #77  
Old 07-11-2016, 02:05 PM
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Re: 2015 grand Cherokee Lemon?

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Originally Posted by csBear View Post
Problem resolved with good news! Original vehicle back at dealership. Brand new Overland in my garage.

Update: My Jeep was at the local dealership for a week and a half without any viable progress. The mechanics and Chrysler were stumped. Everything seemed to be working well with the vehicle but the messages kept flashing. The dealership that I bought the Grand Cherokee from, Roberson Jeep which is 60 miles away, was trying to help and their service manager was great. He kept in direct contact with the local dealership. Wednesday I talked to the sales manager at Roberson Jeep where I had bought the vehicle and told him I was fed up and wanted a new car by Friday since I was supposed head south for the holidays in my new rig. He told me he would get ahold of Chrysler. He called me yesterday and told me Chrysler wouldn't be able to make a decision that quickly but that he would get me a new vehicle and buy back the old one. Of course no one in the state had one with the same options so the best he could was to get an Overland with the technology package which would cost a bit more. They had given me over 5 % off the invoice on the limited and I could still get close to that on the Overland. I just had to pay the difference between the two. We made the deal and I made plans to pick it up at 2 today. At 11:00 today the dealership trying to fix my old car called and said they had finally found the problem and it was ready for me. I told them I had already made a deal to get a new vehicle. I called Roberson and told them that my car might be fixed but I would still like to get the new one since I just didn't feel comfortable with original one. They had no problem with buying that one back and getting me the new one just in time for my week long road trip tomorrow. Awesome!

The local dealer said the issue was that water had gotten into the sensor in the front of the car and sent out the weird messages. Who knows how much of the car was torn apart and put back together before it was finally figured out. I just didn't feel comfortable with a brand new car that had gone through all that. So now I have an awesome 2015 Overland. Same color as the original one.

I have to say that everyone involved was great throughout this frustrating time. I can't say enough good things about Roberson Jeep in Salem, Oregon. Oh yeah! A Chrysler case worker called me yesterday and said they wanted to make sure that everything works out well for me. When I told her that I was getting a new car, she told me she would get me free service credits for the new one and some other goodies. I will post details when I get them.


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I know this is an old thread, but this just put Roberson strongly on my radar. I'm in CO and looking for a CPO WK2, but I've had so many bad experiences with Jeep stores(on the east coast, not in CO), that hearing a story about a dealer this reputable absolutely tempts me to travel if they get something that'll work for me.
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