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  #1  
Old 06-13-2015, 03:55 PM
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2015 power steering failure

I have a brand new, 3 week old, 300 mile Overland. Yesterday when parking at work, I noticed a drip trail to my space. I thought it was just A/C condensation and went to work. Leaving work, there was still evidence of the trail, it was humid, maybe it didn't evaporate, seemed really unlikely but -- first mistake, I assumed there couldn't really be anything wrong, rather than investigate the fluid.

A few blocks from the garage, with no steering degradation at all, I went to take a right hand turn and it went instantly unresponsive. I managed to continue straight to get out of the intersection and not block traffic. I was slowing into a turn on a local street, so in this case the danger of having no steering was greatly reduced. Everything else was still running, and I was positive now that it was a power steering fluid I had seen. Of course I could still turn the wheel, I straightened it out, but it really took a lot of force so I don't think even in motion that anyone could have steered it without assist into a break down lane or something. I was lucky there was a good break down spot right in front of me when it happened. Called AAA and had it towed to the dealer.

Service looked at it today and said that apparently at the factory, a line into the pump had been severely crossthreaded, and the pump would need to be replaced. I'm looking at a few days of wait due to the weekend. I'm simply offering my story here hopefully not to make anyone anxious, but as a heads-up, sort of be on the lookout warning, as this was potentially a catastrophic problem, I was really lucky.

I also question how that could happen at the factory, like the guy who installs steering pumps didn't know what he was doing this time? It seems like the pump failing would be likely, a mechanical failure, rather than a human making a mistake, but it sounds like a human mistake to crossthread something, then force it, "oh well, it's extra tight I guess!" Or the line robots are becoming sentient and beginning to target us?

Also there was no evidence of a leak earlier, nothing on the concrete at home or anything, so it wasn't progressive. I'm wondering if anyone with more experience thinks that sounds like a likely explanation that I was given. Eh, I dunno, it's weird and there's my story, that's all.

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Old 06-13-2015, 06:53 PM
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Re: 2015 power steering failure

I think the thing we have to accept with Chrysler products is that the quality control is beyond questionable and makes no sense how those things can happen.
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Old 06-14-2015, 02:28 AM
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Re: 2015 power steering failure

How my first 2014 made it out of the factory without anyone noticing the trans cooler line was touching the front driveline was also a mystery. 369 miles is all it took to rub through and puke ATF everywhere. On a 70mph freeway. At night.
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Old 06-15-2015, 08:36 PM
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2015 power steering failure

Sorry to hear about your problem.

I was in a similar boat at around 900 miles into my previous 2014. I wound up needing the entire steering rack changed out due to a "faulty fitting that was apart of the rack and not replaceable on its own". So off i went in a Hyundai Sonata loaner car while my brand new GC was getting the front end torn apart. Took over a week because it needed to be ordered in. So glad i got bought out of that thing.


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Old 06-16-2015, 09:13 AM
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Re: 2015 power steering failure

Whilst checking under the bonnet I found the power steering reservoir way beyond low. I am surprised there was no alert as it was nearly empty.

On searching I found this power steering fluid is rare. Oil manufacturers recommend using dealer fluid only. I visited Jeep who agreed to top it up.

My issue is that there was no visible leakage but it may have some leakage into the steering rack rubber boots (still to be checked). Jeep says that this fluid consumption is NORMAL. Has anyone else noticed their steering fluid being used up ?
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Old 06-16-2015, 08:15 PM
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Re: 2015 power steering failure

I did't notice the steering fluid going down at all. It was more of a catastrophic failure, all on the same day.

Got the Overland back today. I can tell you now there was something wrong with the steering from the start. It always felt tight for lack of a better description, but new car, I thought that's how it was. It wasn't bad per se... until I got it back with a new pump. Smoooooth is how I would describe it now.

Friendly service and pretty quick turnaround considering the weekend. Best of luck for the other problems mentioned here - try your service department when you're under warranty, nothing to be scared of.
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Old 06-25-2015, 09:58 AM
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Re: 2015 power steering failure

Quote:
Originally Posted by Mozzie View Post
Whilst checking under the bonnet I found the power steering reservoir way beyond low. I am surprised there was no alert as it was nearly empty.

On searching I found this power steering fluid is rare. Oil manufacturers recommend using dealer fluid only. I visited Jeep who agreed to top it up.

My issue is that there was no visible leakage but it may have some leakage into the steering rack rubber boots (still to be checked). Jeep says that this fluid consumption is NORMAL. Has anyone else noticed their steering fluid being used up ?
I have a 2015 Summit 4x4 V6 with 4000 miles on it. Last night I checked the power steering fluid and it is below the MIN line on the reservoir. It was between MIN and MAX when I bought it 2 months ago. I have no visible leaks.
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Old 06-25-2015, 01:20 PM
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Re: 2015 power steering failure

Quote:
Originally Posted by Mozzie View Post
Whilst checking under the bonnet I found the power steering reservoir way beyond low. I am surprised there was no alert as it was nearly empty.

On searching I found this power steering fluid is rare. Oil manufacturers recommend using dealer fluid only. I visited Jeep who agreed to top it up.

My issue is that there was no visible leakage but it may have some leakage into the steering rack rubber boots (still to be checked). Jeep says that this fluid consumption is NORMAL. Has anyone else noticed their steering fluid being used up ?

My 2014 had a fluid leak, attributed to the PS cooling line. Line was replaced, fluid topped off and was low again the next day. Fluid was topped off again, and is low again. Needs to go back to the dealer for another looksy.


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Old 07-21-2015, 09:08 AM
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Re: 2015 power steering failure

Had the dealer check it again as the fluid is slowly dropping. It was topped up a few weeks ago. Again, they say this usage is normal (I expected they would say this). I pointed out that at this rate the fluid will run below the minimum mark before the next service. He was not concerned.

At least it has been documented that there may be some steering fluid leakage. If it continues I may have to push to have the rack/seals replaced.
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Old 07-21-2015, 08:44 PM
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2015 power steering failure

I have about 1,800 miles on my GC and have had to add PS fluid twice. Maybe about a 1/2 cups worth each time to keep the fluid level in between max and min. No visible leaks anywhere.

Rewind a year when i had my 2014. It developed a visible PS fluid leak at around 345 miles. I noticed the fluid level dropping a lot every few days. Turns out the entire rack needed to be replaced! That was just the start of my problems.... all ultimately leading up to having my 2014 swapped for a 2015. All for problems that went beyond just the steering rack leaking.

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Old 07-21-2015, 09:11 PM
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Re: 2015 power steering failure

^^Agh yikes!! I have 1,000mi on mine now. I better check the fluids before taking off in the morning!
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Old 07-27-2015, 11:49 AM
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Re: 2015 power steering failure

Mine has been below MIN a maybe half an inch, but at the same spot, since I checked it a few days after having it back. I will have them top it off next service. I assume since my pump was new, they might have filled it to MIN, then eventually it worked its way around, dropping a bit. You also want to check it hot, after driving or turning the wheel a few full rotations. But it's supposed to be between MIN and MAX obviously.

Also during startup, I noticed a warning icon along with the airbag, oil, etc., a steering wheel with an exclamation mark which I assume would indicate a low fluid issue amongst other issues. But maybe not, because it never lit up even when I was empty and roadside. I guess for all the warning lights and technology, we're still just driving primitive machines that need human awareness and supervision.
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