2015 WK2 Crooked Steering Wheel - Page 2 - Jeep Garage - Jeep Forum

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  #13  
Old 08-21-2015, 12:13 PM
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Re: 2015 WK2 Crooked Steering Wheel

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Originally Posted by gvass View Post
My 2015 JGC Altitude has this issue. Purchased July 30th.
Thanks. Where was the dealer (city,state or zip) & when was it made (sticker on driver's door)?

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  #14  
Old 08-21-2015, 12:16 PM
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Re: 2015 WK2 Crooked Steering Wheel

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Originally Posted by silvermax04 View Post
The crooked to the right steering wheel has been going on for a long time my 2014 (march 2013 build date) had it as did many on here between then and now. there are other threads on this, just one of those things jeep never corrected in later vehicles.
Thanks. If my service manager is right, it's a problem in shipping, not manufacturing. I guess it's a lot harder to fix stuff outside of your own factories.
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Old 08-21-2015, 08:03 PM
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Re: 2015 WK2 Crooked Steering Wheel

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Originally Posted by Revgc8 View Post
Thanks. Where was the dealer (city,state or zip) & when was it made (sticker on driver's door)?

Dealer was Troncalli Jeep Chrysler Dodge in Cumming, GA (Atlanta area). Built June '15.


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  #16  
Old 08-21-2015, 08:14 PM
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Originally Posted by Revgc8 View Post

Thanks. If my service manager is right, it's a problem in shipping, not manufacturing. I guess it's a lot harder to fix stuff outside of your own factories.
I dont believe your dealer that it is a shipping issue and even if it were the shippers are contracted by jeep. So if it were a shipping issue its up to jeep to pound on their contractors and correct it 2.5 years ago instead of letting it continue this long. Its not a couple isolated incidents there have been many reports over the years of this here.
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  #17  
Old 08-21-2015, 08:55 PM
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Re: 2015 WK2 Crooked Steering Wheel

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Originally Posted by silvermax04 View Post
I dont believe your dealer that it is a shipping issue and even if it were the shippers are contracted by jeep. So if it were a shipping issue its up to jeep to pound on their contractors and correct it 2.5 years ago instead of letting it continue this long. Its not a couple isolated incidents there have been many reports over the years of this here.
You may very well be right!
I don't have your experience - heck this is my first Jeep - and I'm trying to find out how prevalent an issue this is, by asking people if they've had it, when and where.
I'm just starting to get responses (7 so far), with 6 to 1 having the problem. Yours is by far the earliest build date, but when I started this I was just looking at the 2015 model year.
Let's see what the story is after a few weeks, and if the responses are plentiful enough I'll see what I can do to bring up this issue with Jeep.
In the meantime, please don't shoot the messenger - or in this case the inquirer.
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  #18  
Old 08-21-2015, 09:43 PM
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Quote:
Originally Posted by Revgc8 View Post

You may very well be right!
I don't have your experience - heck this is my first Jeep - and I'm trying to find out how prevalent an issue this is, by asking people if they've had it, when and where.
I'm just starting to get responses (7 so far), with 6 to 1 having the problem. Yours is by far the earliest build date, but when I started this I was just looking at the 2015 model year.
Let's see what the story is after a few weeks, and if the responses are plentiful enough I'll see what I can do to bring up this issue with Jeep.
In the meantime, please don't shoot the messenger - or in this case the inquirer.
Lol im not shotting the messenger, the jeep dealer network is just fairly rotten and spew lies often, so i take a grain of salt with anything they say. good jeep dealers are few and far between.
Enjoy your jeep once the new car bugs are worked out they are a great suv.
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  #19  
Old 08-22-2015, 07:57 AM
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Re: 2015 WK2 Crooked Steering Wheel

LOL... geezus... if the shipper did something to make the steering wheel crooked, can you imagine what it would've taken to do that? You'd have far more of a problem than just a crooked wheel.

I'd have more respect for service writers or techs who simply said, "I don't know" as opposed to those who blow smoke up a customer's rear.
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  #20  
Old 08-22-2015, 08:38 AM
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Re: 2015 WK2 Crooked Steering Wheel

From a technical point of view, I believe in cause and effect, so if there's a bunch of wk2s in service that have this "minor" problem there should be a reason for it. The transporter theory has been around since 2013 (I found the earlier thread http://www.jeepgarage.org/f107/steering-misalignment-61083.html), so it certainly isn't just with the 2015 model year. Maybe the commonality is the air height adjusting "select terrain" & "rear load leveling suspension" which I think started with the wk2s. Who knows?
From a political point of view, I do like smoked butt as long as it's smoked with apple wood, hickory or mesquite, not bulls**t.
My "new" service manager may be a breath of fresh air or just another charlatan, only time will tell.
Thanks for the feedback.
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  #21  
Old 08-22-2015, 09:24 AM
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Re: 2015 WK2 Crooked Steering Wheel

Yes, I've read that thread. Some people are complaining of an off centered wheel, others are complaining about the vehicle pulling to the right or left. That could be one and the same problem or 2 separate problems.

I've had several vehicles that came with off centered steering wheels yet the vehicles tracked straight on the road. My 02 GC was one of many examples. I had several alignments done over the years with state of the art equipment... none ever got the wheel centered, even after I specifically requested that. My 14 GC is one of the few examples I've owned that has a centered wheel and tracks straight.

The transporter theory mentioned is speculation, without any real facts to back it up. Sure, it's possible that it could happen... but can you imagine what it would take to do that? If it can happen then there's a high probability that not only would you have an off centered wheel, the vehicle also wouldn't track straight on the road.

LOL... the only time I ever saw a wheel "forced" off center was when a friend of mine went sideways off a T-intersection on a ridgetop county road at 110 mph. The car flew over a 10 foot deep ditch, the passenger side wheels dug into the opposite bank of the ditch (the speed actually saved him from flipping the car) and he ended up spinning out harmlessly in a corn field. When he drove out and got back on the road he found that his steering wheel was 90 degrees off center.

If the wheel is that susceptible to being knocked off center in shipping then I would expect a lot more people to be complaining about this after driving their GC's on a lot of the piss poor roads we have across the country.

I believe that whatever is causing this points back to the factory.
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  #22  
Old 08-22-2015, 01:22 PM
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Re: 2015 WK2 Crooked Steering Wheel

My 2015 Grand Cherokee Limited came with a properly centered wheel and proper alignment. In a flat and level empty parking lot, I was able to run with no hands straight down the center line of a set of parking spaces with nearly zero drift.

My question is, since I noticed many here with the issue had similar models, how many have the Quadralift suspension? Mine has the standard Limited suspension, so I wonder if the air system could be an issue with alignment. I also have the standard size tires (18's), as opposed to the larger, low profile sidewall ones (20's).
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  #23  
Old 08-22-2015, 03:00 PM
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Re: 2015 WK2 Crooked Steering Wheel

Mine has Quadralift and 20" rims.
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  #24  
Old 08-22-2015, 03:09 PM
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Re: 2015 WK2 Crooked Steering Wheel

my steering was as you describe (QL) from the dealer. brought it back and got a free 4wheel alignment no questions asked and resolved the issue.

it does seem very sensitive to road camber as I've got to use considerable force to keep it straight on certain roads. Perhaps thats just because its almost double the weight of any vehicle i've driven?
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