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  #37  
Old 09-18-2015, 01:39 PM
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Re: 2015 WK2 Crooked Steering Wheel

IMO, there's absolutely no excuse for a crooked steering wheel in a brand new vehicle. Zero, IMO. And if that means they need to take the whole assembly apart to fix it they should.

You might try contacting another dealership and see what they say about it.

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  #38  
Old 09-18-2015, 01:45 PM
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Re: 2015 WK2 Crooked Steering Wheel

Quote:
Originally Posted by Billscarnage View Post
IMO, there's absolutely no excuse for a crooked steering wheel in a brand new vehicle. Zero, IMO. And if that means they need to take the whole assembly apart to fix it they should.

You might try contacting another dealership and see what they say about it.

I appreciate that, and I agree. I wrote that when I first entered the service department and after they said that. Lo and behold, I just got it back a few minutes ago and now it seems straight. I only drove it a couple miles home but I'm taking a trip to Los Angeles from Phoenix this afternoon and I'll certainly be able to tell if it's corrected. If not, I'll be taking it to another dealer and asking for recommendations in the Phoenix metro area.
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  #39  
Old 09-18-2015, 05:09 PM
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Re: 2015 WK2 Crooked Steering Wheel

I have the same problem on my 2014 JGC Limited 4x4. Still haven't figured out a proper fix. I've had the alignment done at the dealership that didn't work. The next thing will be to replace the Fortera tires although they are in near perfect condition. The Jeep don't track straight at highway speeds. Good below highway speeds. If anyone had any idea on how to fix, please post. Thanks


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  #40  
Old 09-18-2015, 05:24 PM
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Re: 2015 WK2 Crooked Steering Wheel

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Originally Posted by michaeljey View Post
I have the same problem on my 2014 JGC Limited 4x4. Still haven't figured out a proper fix. I've had the alignment done at the dealership that didn't work. The next thing will be to replace the Fortera tires although they are in near perfect condition. The Jeep don't track straight at highway speeds. Good below highway speeds. If anyone had any idea on how to fix, please post. Thanks
Maybe someone with better technical knowledge can chime in, but if the column assembly wasn't aligned correctly at the factory - maybe it's off by one tooth - I'm not sure if there is any way to really fix it short of taking it apart and re-aligning it. Parts 1 and 4 in the image. Or 1 and 10.

Maybe there is; I'm no expert.
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  #41  
Old 09-18-2015, 06:10 PM
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Re: 2015 WK2 Crooked Steering Wheel

Quote:
Originally Posted by michaeljey View Post
I have the same problem on my 2014 JGC Limited 4x4. Still haven't figured out a proper fix. I've had the alignment done at the dealership that didn't work. The next thing will be to replace the Fortera tires although they are in near perfect condition. The Jeep don't track straight at highway speeds. Good below highway speeds. If anyone had any idea on how to fix, please post. Thanks


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Ask around the town that you live in, for a recommendation of a GOOD front end shop. Then call them, and ask if they have a Hunter Hawk-Eye alignment rack. If they do, consider going there, bite the bullet ($$), and have them do an alignment.

It shouldn't be bad tires, HOWEVER, once in a while you get a tire that has the belt a little "off center", which creates the condition known as "radial pull". If you have a jack and tools, switch your front tires, side to side, and see if anything changes. If not, and you still have some energy left, switch the rears, and see if that changes anything. If it does, then you indeed have a radial pull. BUT, if the vehicle runs straight like that, then it's OK to leave it as-is.



Quote:
Originally Posted by Billscarnage View Post
Maybe someone with better technical knowledge can chime in, but if the column assembly wasn't aligned correctly at the factory - maybe it's off by one tooth - I'm not sure if there is any way to really fix it short of taking it apart and re-aligning it. Parts 1 and 4 in the image. Or 1 and 10.

Maybe there is; I'm no expert.

Hopefully, your steering shaft is properly "clocked" to the steering rack. However, even if it isn't, when doing a front end alignment CORRECTLY, the steering wheel can be adjusted one way or another, by adjusting the tie rods.

For example, if your steering wheel is tipped to the right while driving, it means that in order to have the steering wheel "correct", you, the driver would have to turn it to the left. This, of course, means that the vehicles' wheels would be turned to the left. Obviously, that wouldn't be correct. In order to be correct, BOTH tie rods would have to be adjusted an equal amount, to turn the vehicles' wheels to the right. In other words, one tie rod, the left one, would have to be shortened, turning that wheel to the right, and the right tie rod would be lengthened, turning that wheel to the right.

When an alignment is done, and I emphasize CORRECTLY, the technician sets the camber and caster, then gets in the vehicle, centers the steering wheel, then uses a device that holds the steering wheel in that position. After that, he/she then sets the toe setting.
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  #42  
Old 09-18-2015, 06:43 PM
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Re: 2015 WK2 Crooked Steering Wheel

2015 high altitude purchased in Chicagoland area with left pull and steering wheel cooked to the right for vehicle to go straight. Just took it in to get serviced and they called me saying the alignment was off and had to adjust the toe setting. Will let you all know if fixed properly when I pick up the vehicle tomorrow.
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  #43  
Old 12-10-2015, 07:08 AM
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Re: 2015 WK2 Crooked Steering Wheel

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Originally Posted by argue4u View Post
So mine was originally off to the right. They had my Jeep 5 days, aligned it and put four new tires on it. After leaving the dealer I noticed it's off to the left barely but enough to drive me nuts. The dealer says it's going to be off to the left or right because of the spline. Is this true? Can this thing really not be centered. This is a pic of the vehicle tracking straight but wheel to the left....Attachment 60545

Mine is way worst that this ... Add maybe another 15deg...!!!!!
I bought it 2 weeks ago. It was perfect. Yesterday I paralle parked and left it there for about 2h with the wheels at maximum angle after backing up in a tight spot. When I drove off, the steering was off by at least 15-20 deg...!!!!!

It drives normal/strait but this is driving me crazy....?!?!?!
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  #44  
Old 12-10-2015, 08:50 AM
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Re: 2015 WK2 Crooked Steering Wheel

From what I understand mine is a steering sensor problem and its seems to be related to the fact that my esp light is on and doesn't shut off.... Help anyone....?

Dealer can t see me before Monday ....
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  #45  
Old 12-10-2015, 01:26 PM
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Re: 2015 WK2 Crooked Steering Wheel

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Originally Posted by jeepincanada View Post
From what I understand mine is a steering sensor problem and its seems to be related to the fact that my esp light is on and doesn't shut off.... Help anyone....?

Dealer can t see me before Monday ....

Not ignoring you just have no clue
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  #46  
Old 12-10-2015, 08:06 PM
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Re: 2015 WK2 Crooked Steering Wheel

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Not ignoring you just have no clue

I think you're ignoring lol jk
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  #47  
Old 12-28-2015, 02:46 PM
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Re: 2015 WK2 Crooked Steering Wheel

Just purchaed a 2015 WK2 High Altitutde on Saturday. Wheel is off center to the right just a bit. Built Oct. 2015.

Drives me crazy....

Dealer cant get me in for an alignment till the 9th
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  #48  
Old 12-29-2015, 10:40 PM
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Re: 2015 WK2 Crooked Steering Wheel

Quote:
Originally Posted by leadfoot4 View Post
Ask around the town that you live in, for a recommendation of a GOOD front end shop. Then call them, and ask if they have a Hunter Hawk-Eye alignment rack. If they do, consider going there, bite the bullet ($$), and have them do an alignment.

It shouldn't be bad tires, HOWEVER, once in a while you get a tire that has the belt a little "off center", which creates the condition known as "radial pull". If you have a jack and tools, switch your front tires, side to side, and see if anything changes. If not, and you still have some energy left, switch the rears, and see if that changes anything. If it does, then you indeed have a radial pull. BUT, if the vehicle runs straight like that, then it's OK to leave it as-is.






Hopefully, your steering shaft is properly "clocked" to the steering rack. However, even if it isn't, when doing a front end alignment CORRECTLY, the steering wheel can be adjusted one way or another, by adjusting the tie rods.

For example, if your steering wheel is tipped to the right while driving, it means that in order to have the steering wheel "correct", you, the driver would have to turn it to the left. This, of course, means that the vehicles' wheels would be turned to the left. Obviously, that wouldn't be correct. In order to be correct, BOTH tie rods would have to be adjusted an equal amount, to turn the vehicles' wheels to the right. In other words, one tie rod, the left one, would have to be shortened, turning that wheel to the right, and the right tie rod would be lengthened, turning that wheel to the right.

When an alignment is done, and I emphasize CORRECTLY, the technician sets the camber and caster, then gets in the vehicle, centers the steering wheel, then uses a device that holds the steering wheel in that position. After that, he/she then sets the toe setting.
I fully agree with this sage advice, especially about going to an alignment shop with a good reputation. I went to such a shop after my dealer screwed up the alignment on my Jeep. My dealer has the top of the line Hunter Hawk-eye Elite alignment system, but the technician believed the computer, rather than using his head.

The previous generation of the Hunter Hawk-eye had a target for each wheel that mounted to the rim and was adjusted to be centered as it was tightened. That system was very accurate. The current "Elite" system has a target that does not clamp to the wheel - it clamps to the tire treads and has a cushioned plastic hub that presses against the face of the wheel. If the wheel has a plastic full wheel cover, no problem! You just press hard enough (deforming the plastic cover) so the target hub is firmly clamped.

Hunter claims that it is no longer necessary to have the target mount centered on the wheel or perpendicular to the wheel axis of rotation. They claim their alignment software compensates for these sources of error. IMHO Hunter traded accuracy to gain speed of operation and to avoid the metal on metal contact inherent in their previous system.

So my dealer's technician believed the computer, and when he couldn't align my Jeep so the computer said it was OK, he got it a close as he could. Like most computers, garbage in, garbage out.

Watch the Hunter testimonial videos:

They make it look so simple that anyone could do it, and boy is it profitable!

I'm not saying that all dealers are sneaky miserable leeches, but I do say that a good alignment shop cannot afford to have their reputation ruined.
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