Originally Posted by Hogs
Hey Dunecrawler, like many I've been watching this thread for some time now. Thanks for sharing your experience and keeping us updated.
On post #51 you said the dealer was sending the fault codes to Chrysler, then in #54 you said the dealer replaced the transfer case. I'm assuming that was Chryslers answer to the fault codes..replacing the transfer case. I'm hoping part of the delay in getting your Jeep fixed is that engineers and the like are on Christmas vacation, not that they're sitting around the break room scratching their heads trying to figure this out.
Please continue to keep us posted. I know I'm going to find some sand as soon as my GC hits the ground to try and duplicate your issue.
I just got it back. They also replaced the "yaw sensor" (before the transfer case).
I agree that it must be electronic as it is fine onroad and only goes off after about a mile of sand driving. The only two problems that I am aware of is that the 4WD does not work and also the QL. When it fails it just gives the "SERVICE 4WD SYS and SERVICE AIRLIFT SUSP" messages.
The reason it is taking so long is that the WK2 was only released here end of October and even then Jeep UAE are not the most knowledgeable even at the best of times.
They get the codes and sends it to Chrysler in Dubai. Once they all agree that they have no clue, they send it to Chrysler US.
With the first attempt they replaced the yaw sensor and after a test drive in the desert followed the whole procedure again and was told to replace the transfer case. IMO it was pointless to replace the TC as the QL is a related problem.
And yes, I am sure the holidays did not help.
By the way, after I got it back, the tailgate chime does not work anymore when opening and closing with power close. I told them this, but said to leave it as is since I prefer it without the chime. They were very surprised by it not working. I wonder what else they disabled during their fault finding mission?
I also told them that I had a sticker custom made for the rear window that says "WORTS 4X4 BY FAR!" and that I will drive with it displayed in the back window until it was fixed. They were not impressed...