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  #1  
Old 12-12-2010, 04:00 AM
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2nd Breakdown in just over 2 weeks!!!

For those of you that remember, I had a busted steering rack 2 weeks ago after taking my new Grand into the desert.
So, yesterday we went for another trip for camping in the desert. After about 4 miles the SERV 4WD warning came on and also "Service Air Suspension System". It was obvious as it was only driving the rear wheels and I promptly got stuck within a few meters.
My friend snatched me out with his Suzuki Grand Vitara and we decided that that was the perfect spot to camp, seeing as we could not move anyway.
Called AAA and they told me they don't do off-road recovery. Then I phoned Jeep Service and they sent a technician in a 1997 Cherokee the next day as it was close to getting dark and we were anyway planning on spending the night.
Next morning the guy arrived and had a look at my Jeep. He confirmed there was a serious problem with the 4x4 system.
After calling for 4x4 recovery, they sent another guy in a Unimog who towed the Jeep 4 miles back to civilisation.
I drove it the rest of the way to the service centre and I am now awaiting their feedback...
Will see and keep you updated.
PS: Should have bought a bloody Toyota!
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Old 12-12-2010, 05:45 AM
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Re: 2nd Breakdown in just over 2 weeks!!!

That sucks man

So much for the wk2 being a better off roader. So far the system gets fked after driving in the desert and the mud lolololol

But really, this is unacceptable for any new car but that is the down side of having a system like that.
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Old 12-12-2010, 08:54 AM
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Re: 2nd Breakdown in just over 2 weeks!!!

Or a puddle.
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Old 12-12-2010, 10:04 AM
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Re: 2nd Breakdown in just over 2 weeks!!!

Sorry to hear that.....very unfortunate and I hope they fix things under warranty for you.
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Old 12-12-2010, 10:08 AM
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Re: 2nd Breakdown in just over 2 weeks!!!

I know people have said that this Grand had been tested more than any other before it and that first year issues were not going to be a problem. However, I'm old school and a firm believer in avoiding the first year of any new model. I even told the Jeep team at the Destination Grand Event. "I'm sold, but I am waiting for the 2012 MY."

Having your 4WD go out in Sand (or Mud) is unacceptable.

Dune, I hope they sort it out for you and soon.
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Old 12-12-2010, 12:23 PM
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Re: 2nd Breakdown in just over 2 weeks!!!

oh dear.. i just hope that was your last "one time bad luck" with the gc. If they break when there is a little sand below the tires, then.... umps.

I just talked to a Sahara Trip Organisator, until now, no air suspension (does no matter what brand) survived the libya trips.
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Old 12-12-2010, 12:55 PM
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Re: 2nd Breakdown in just over 2 weeks!!!

Sounds like you have a case under the Lemon law! They need to give you a new Jeep.
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Old 12-12-2010, 12:57 PM
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Re: 2nd Breakdown in just over 2 weeks!!!

No lemon law in the UAE
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Old 12-12-2010, 01:02 PM
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Re: 2nd Breakdown in just over 2 weeks!!!

Quote:
Originally Posted by joebinotto View Post
Sounds like you have a case under the Lemon law! They need to give you a new Jeep.
1) He is not in USA - we don't know if there is a lemon law in his country

2) Even if he was in USA - I think he wouldn't have a case under Lemon law yet. Read user's guide but in a nutshell there are specific guidelines for each state. Car has to be brought repeatedly for the same problem, dealer has to be unable to fix the problem within alotted time, car has to be out of service for significant time etc.

His first problem was fixed reasonably fast from what I can tell. Let's see what happens this time. I am not defending Chrysler here, just think that people need to be reasonable - problems happen.
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Old 12-12-2010, 01:27 PM
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Re: 2nd Breakdown in just over 2 weeks!!!

Remember, the WK2 uses what is essentially a Mercedes undercarriage. Would anybody in his right mind take a Mercedes into the desert?
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Old 12-12-2010, 01:28 PM
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Re: 2nd Breakdown in just over 2 weeks!!!

dune, that is absurd.
looks like this may be the most incapable capable 4x4 on the planet.
so far we cant:

1. fjord water
2. drive on sand
3. rock out of mud
4. ?

wonder what's next

lets keep in mind, though, that the overwhelming majority of drivers who rock a WK2 are NOT doing the stuff we are, and thus probably not having these issues. however, i was under the impression that i bought a jeep. looks like it may really be a MB/Fiat mutt.

and if i had an ML, i'd keep in on the pavement with some shiny 22s, but thats why i didnt buy one (although it was on my list).
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Old 12-12-2010, 01:34 PM
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Re: 2nd Breakdown in just over 2 weeks!!!

Quote:
Originally Posted by Redcivic47 View Post
Or a puddle.
or maybe heavy rain? Oh, no... please let it be fine in deep snow!
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