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Old 05-05-2011, 09:49 PM
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730RER Screen Dead Pixel Line

Has anyone else had this?

I have a horizontal black line across the screen like a row of dead pixels. I've had my Grand Cherokee for a little over a month and this just happened within the last week.

I emailed my dealer to see what we can do. I'm assuming it's covered under warranty. Maybe they'll upgrade me to the RHR.
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Old 05-06-2011, 04:09 PM
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Re: 730RER Screen Dead Pixel Line

Should be covered under warranty; sounds like a defective display. It will likely result in a new unit, but it's anybody's guess as to whether it will be a RER or RHR... keep us posted.
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Old 05-07-2011, 10:08 PM
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Re: 730RER Screen Dead Pixel Line

They're replacing the headunit. I should know within a few weeks.
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Old 06-12-2011, 10:41 AM
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Re: 730RER Screen Dead Pixel Line

They replaced with another RER unit. Oh well! I'm happy it's fixed, as overall I've been quite happy with the unit itself.
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Old 06-12-2011, 01:03 PM
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Re: 730RER Screen Dead Pixel Line

good to hear it was taken of. how long did they need the car?
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Old 06-12-2011, 04:17 PM
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Re: 730RER Screen Dead Pixel Line

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Originally Posted by pbm317 View Post
They replaced with another RER unit. Oh well! I'm happy it's fixed, as overall I've been quite happy with the unit itself.
Sounds good; I would have been surprised if you'd have received a RHR. Swapping those units is more than a simple head unit swap thanks to the wiring differences in the center console/armrest.
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Old 06-12-2011, 07:57 PM
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Re: 730RER Screen Dead Pixel Line

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Originally Posted by 1200RT-P View Post
good to hear it was taken of. how long did they need the car?
I think it was like 30 minutes. Pretty quick in my opinion.
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