Finally, the answer, I think. We returned from our across the country trip last weekend and put our 2014 Jeep GC into our local dealer this past Monday to have them fix the problem that the AC would not stay running. Toward the end the AC would only run about 30 seconds. Also an occasional black NAV screen and the SAT radio would shut down for minutes at a time.
Yesterday (Thur) they said the problem with the AC system is the radio. Actually what they are ordering is a Telematics Gateway Module. That's the Radio except the radio part is apparently a very small function. The new “radio” was ordered today and will be here Tuesday through Thursday. In the meantime Chrysler made arrangements for a rental car.
What concerns me is the "radio" failure just a fluke and the replacement radio will really fix the problem? Or will the same "heat" failure problem occur again? I say "heat" because as the car heated up the problems got worst.
If you want to read about telematics the link below is helpful as it speaks directly to Chrysler products. So who knew about "Telematics"? Would I have Telematics if I had not purchased the UCONNECT radio?
After reading this article I am really not sure if this electronics solution is an improvement. I personally like the features the Uconnect radio provides as they are relatively easy to use. For me the screens are not perfect but for the most part they are useful and helpful. I have to think that some improvements will be done as more of us use the screens and provide feedback. But if this technology is not dependable
then it’s useless. Even more useless is the time it took for the mechanic to troubleshoot the problem. I am not criticizing the mechanic but the system that apparently makes it difficult to isolate the problem. Chrysler is going to go broke if it routinely takes a mechanic four days to find out the "radio" is the problem. And I have to think that Chrysler's customers are going to abandon the product if troubleshooting times aren't reduced.
New Chrysler electronic architecture includes data bus just for telematics