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Old 09-07-2013, 12:42 PM
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Air filter housing hose to engine missing?

I took my 2013 Overland in to get serviced. My engine was making a loud and weird clicking sound (Hemi 5.7). Dealer didn't know what was causing it so they replaced the oil. Click went away momentarily, but a few times on start up it came back. They told me to drive it a bit and bring it back in if the problem doesn't go away all together.

While they were under the hood they found that the air filter house hose to the engine was missing. Because of the condition (dust, etc.) they suspect it came like this from the factory. Any idea what damage, if any, this may have caused?
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Old 09-08-2013, 07:51 PM
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Re: Air filter housing hose to engine missing?

ugh, so I've been reading, and spoke to a friend who is a mechanic, and apparently this could be bad. Without the hose debris, dirty, leaves, etc...could have gotten into the engine. That could explain the clicking noise I'm hearing. Since this is a factory defect I'm worried this could rear it's ugly head later down the road, after the warranty expires. Definitely taking it back in to get looked at.
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Old 09-08-2013, 08:11 PM
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Re: Air filter housing hose to engine missing?

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Originally Posted by jd31 View Post
ugh, so I've been reading, and spoke to a friend who is a mechanic, and apparently this could be bad. Without the hose debris, dirty, leaves, etc...could have gotten into the engine. That could explain the clicking noise I'm hearing. Since this is a factory defect I'm worried this could rear it's ugly head later down the road, after the warranty expires. Definitely taking it back in to get looked at.
Yeah definitely bad how many miles has it been like that? Leaves would be one of the least of the worries think sand and potentially small pebbles. Although hopefully the belly pan would have helped keep anything large from getting up that far. What type of environment do you mainly drive it in? sorry to hear that
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Old 09-08-2013, 11:28 PM
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Re: Air filter housing hose to engine missing?

I have about 9,200 miles on it and I haven't taken it off road so not too much environmental abuse, I hope. I use it to commute to and from work every day. I live a little inland (not quite desert but almost) so perhaps it's more dusty than most areas.

This really sucks because I could run into issues down the road I'm thinking. I feel like I need to file a claim to get it on record or something. I may take it back to the dealer I bought it from, who also missed it when they did my first oil change--should have been identified in the 21 point inspection.
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Old 09-09-2013, 09:57 AM
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Re: Air filter housing hose to engine missing?

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Originally Posted by jd31 View Post
I have about 9,200 miles on it and I haven't taken it off road so not too much environmental abuse, I hope. I use it to commute to and from work every day. I live a little inland (not quite desert but almost) so perhaps it's more dusty than most areas.

This really sucks because I could run into issues down the road I'm thinking. I feel like I need to file a claim to get it on record or something. I may take it back to the dealer I bought it from, who also missed it when they did my first oil change--should have been identified in the 21 point inspection.

Agree i would be concerned about potential damage already done, I would definitley get that on record.
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Old 09-09-2013, 02:17 PM
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Re: Air filter housing hose to engine missing?

Wow, now I'm livid. Called the dealership and said the noise is still there. They tell me I need to bring it back in. So far ok. Then the tech asks me to bring receipts in for the 2 oil changes I did myself. I asked why, and she said it was necessary to verify I used the correct oil. They were looking to invalidate my warranty...I called her out on in and she didn't refute.

Then she says, if they need to tear down the engine and find that it was due to "damage" by the user, that I could end up paying $1,600 for them to repair. I don't know if this is a dealer acting independently but if this is how Chrysler operates I would never have purchased my Jeep. So frustrated.
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Old 09-09-2013, 02:19 PM
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Re: Air filter housing hose to engine missing?

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Originally Posted by jd31 View Post
Wow, now I'm livid. Called the dealership and said the noise is still there. They tell me I need to bring it back in. So far ok. Then the tech asks me to bring receipts in for the 2 oil changes I did myself. I asked why, and she said it was necessary to verify I used the correct oil. They were looking to invalidate my warranty...I called her out on in and she didn't refute.

Then she says, if they need to tear down the engine and find that it was due to "damage" by the user, that I could end up paying $1,600 for them to repair. I don't know if this is a dealer acting independently but if this is how Chrysler operates I would never have purchased my Jeep. So frustrated.
Get all documentation, then you may want to call Chrysler and start a case with them directly on this issue especially if you feel this issue may have been caused by the Factory or Dealership missing something.
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Old 09-09-2013, 02:31 PM
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Re: Air filter housing hose to engine missing?

Thanks for the recommendation. I'm actually on the line with them now. They are calling the dealership now. About the only problem I can see is that I don't have any records for the two oil changes I did myself. Thought never crossed my mind. Now I know to keep immaculate records.

If I take it in and they tell me I owe $1,600 I might go super saiyan on them ha.
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Old 09-09-2013, 02:51 PM
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Re: Air filter housing hose to engine missing?

Learned something new. Chrysler said dealers can charge a diagnostic fee even though the repair is completely covered under warranty. The diagnostic fee is completely discretionary but also not uncommon. Chrysler said it depends on the dealer. If repair works is necessary they can, and normally, tack it onto the repair bill that is paid for by Chrysler.

If you are in this situation I'd suggest calling Chrysler and filing a claim. The agent from Chrysler said they will sometimes reimburse customers for diagnostic fees charged by the dealer.
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Old 09-10-2013, 12:57 PM
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Re: Air filter housing hose to engine missing?

I took my Jeep back in to the dealer this morning. The clicking noise got a lot louder (sounds like a big diesel engine) and this morning the check engine light came on. Hopefully by this afternoon I'll know what the diagnosis is.

The dealer was much more cordial this morning. After my angry man rant yesterday and Chrysler calling them they seem more accommodating. But the proof is in the pudding. We'll see if they can fix the issue and if they try to hit me up with diagnostic fees.
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Old 09-10-2013, 02:00 PM
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Re: Air filter housing hose to engine missing?

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Originally Posted by jd31 View Post
I took my Jeep back in to the dealer this morning. The clicking noise got a lot louder (sounds like a big diesel engine) and this morning the check engine light came on. Hopefully by this afternoon I'll know what the diagnosis is.

The dealer was much more cordial this morning. After my angry man rant yesterday and Chrysler calling them they seem more accommodating. But the proof is in the pudding. We'll see if they can fix the issue and if they try to hit me up with diagnostic fees.
Good luck and I hope at worst all you have to pay is diagnostic fees.
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Old 09-11-2013, 06:25 PM
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Re: Air filter housing hose to engine missing?

Thanks, Brian.

Dealership called and said they replaced the rocker arm. Apparently there was a TSB (SP?) about this issue. They left a message saying the sound is ALMOST gone now and that they want to keep it overnight and do a cold start tomorrow. Not sure how I feel about the 'almost' comment but I am happy that the dealership changed their tune. Much more accommodating than before. We'll see...
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