Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #13  
Old 09-22-2013, 11:36 AM
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jul 2013
Location: Massachusetts
Posts: 130
Thanks: 58
Thanked 2 Times in 2 Posts
Rep Power: 502
hotspur is on a distinguished road
Re: Another Uconnect Glitch?

Quote:
Originally Posted by mpc67 View Post
Same problem here. I have noticed that having the car Off/ACC/Run does NOT change the fact that I CANNOT activate/deactivate - "the remote start comfort setting for the heated/vented seats" See my YouTube video -

FYI - I went to the Jeep dealer yesterday to see if the other Jeeps on the lot have the same problem with activating/deactivating this feature setting. They did NOT have a Summit 4x4, only a 4x2. The Uconnect version on that Jeep was 13.29.8 (mine is 13.19.0). I was able to activate/check-deactivate/uncheck the "the remote start comfort setting for the heated/vented seats" with no problem. So, I guess it's a problem specific to the 13.19.0 version.

Has anyone had any success solving the above problem?

Another thing. The Jeep DVD that came with the car has a manual on it that describes the 8.4AM "System Settings". There's one setting listed on the DVD that I do NOT actually see on the Uconnect "System Settings" in the Jeep. On the DVD, the section is titled - "Customer Programmable Features — Uconnect® Access 8.4 Settings" -> subsection "Air Suspension – If Equipped ". In there it mentions a System Setting called -> "Auto Entry/Exit Suspension" - Description reads "When this feature is selected, the vehicle lowers the suspension for easy entry/exit. Touch the box next to your selection and a check-mark appears next to the feature showing the system has been activated or the check-mark is removed showing the system has been deactivated." My Uconnect 13.19.0 does NOT show this setting. Does anyone's system show this Setting Option??

Appreciate your help/feedback...

--------------------------------------------
Michael
2014 Jeep Grand Cherokee SUMMIT
4x4, V-6, Uconnect Ver# 13.19.0
2014 Grand Cherokees built before August do not have the Auto Exit feature.
__________________

__________________
Reply With Quote
  #14  
Old 10-21-2013, 09:51 AM
New Member
 
Join Date: Oct 2013
Posts: 3
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
xrayg is on a distinguished road
Re: Another Uconnect Glitch?

I Just picked uo my 2014 GC this past saturday and it has the same problem with the remote start auto comfort feature ... the check box wont stick ... adn when i remote start nothing comes on ...
no heated seat or wheel
no auto climate control , even though i left it on auto before i left car

once i get in and hit the start button then auto comes on i have software version 13.29.8
__________________

__________________
Reply With Quote
  #15  
Old 10-21-2013, 09:58 AM
bill_de's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Sep 2012
Posts: 5,892
Thanks: 298
Thanked 301 Times in 266 Posts
Rep Power: 1801320
bill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond repute
Re: Another Uconnect Glitch?

You don't have the latest software version. 13.38.52 for North America.

Also, the September TSB pertaining to remote start may need to be done by your dealer.

Jeep Grand Cherokee WK2 - Grand Cherokee Service Bulletins and Recalls
__________________
If you need a shoulder to cry on ...

... pull over to the side of the road!

Reply With Quote
  #16  
Old 10-21-2013, 12:32 PM
Member
 
Join Date: Sep 2013
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 324
jstrick5 is on a distinguished road
Re: Another Uconnect Glitch?

Quote:
Originally Posted by bill_de View Post
You don't have the latest software version. 13.38.52 for North America.

Also, the September TSB pertaining to remote start may need to be done by your dealer.

Jeep Grand Cherokee WK2 - Grand Cherokee Service Bulletins and Recalls
Latest software doesn't make a difference. I have the same issue with the auto comfort setting and just upgraded to 13.38.

In my case, the heated/vented seats do not turn on when the vehicle is started. Some of you have stated that they DO turn on for you even though the setting turns off. I called and spoke with uconnect and was told the heated/vented seats are activated by that setting and the outside temp (above certain temp for vent, below certain temp for heated).

Right now, northeast ohio weather is in the middle of the temp range where neither heat or venting would apply so I was waiting to see if what they told me holds true when the temp drops a little more.
__________________
Reply With Quote
  #17  
Old 10-21-2013, 03:00 PM
New Member
 
Join Date: Oct 2013
Posts: 3
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
xrayg is on a distinguished road
Re: Another Uconnect Glitch?

what doesn't make sense to me is that the check box should at least stay on... this doesn't even happen ...

also as mentioned before the auto setting on the climate control should return to its state from whent he car was shut off .. every car ive had does that ..

this is frustrating ..
__________________
Reply With Quote
  #18  
Old 10-22-2013, 08:12 AM
New Member
 
Join Date: Sep 2013
Posts: 4
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 0
JEEP-NC is on a distinguished road
Re: Another Uconnect Glitch?

I updated to the new UConnect version last night. The auto comfort issues still exist. Going into the dealer this weekend. Will show them the issue and then check out a few of the new cars on the lot to see if they have the same issue. May be the only way to convince them there is a problem. Anyone having any success getting this resolved or getting any feedback from their dealers?
__________________
Reply With Quote
  #19  
Old 10-22-2013, 11:12 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Oct 2013
Location: Iraq
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 296
abas is on a distinguished road
Hey, my touchscreen without uconnect and navi!!! Why
__________________
Reply With Quote
  #20  
Old 10-22-2013, 11:19 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Oct 2013
Location: Iraq
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 296
abas is on a distinguished road
Quote:
Originally Posted by abas View Post
Hey, my touchscreen is without uconnect and navi icon!!! Why?? Maybe need update,,,,
Jeep grand cherokee limited 2014 and i buy this car from Jordan ( amman )
__________________
Reply With Quote
  #21  
Old 10-22-2013, 11:19 AM
Bborzell's Avatar
Premium Member
My Jeep: 2014 3.6L
 
Join Date: Aug 2013
Location: Colfax, CA
Posts: 184
Thanks: 17
Thanked 8 Times in 8 Posts
Rep Power: 518
Bborzell is on a distinguished road
Re: Another Uconnect Glitch?

Quote:
Originally Posted by hotspur View Post
2014 Grand Cherokees built before August do not have the Auto Exit feature.
Tell that to my July build. It does all it's Auto Exit duties quite nicely, thank you.
__________________
Reply With Quote
  #22  
Old 10-22-2013, 11:28 AM
bill_de's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Sep 2012
Posts: 5,892
Thanks: 298
Thanked 301 Times in 266 Posts
Rep Power: 1801320
bill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond repute
Re: Another Uconnect Glitch?

Quote:
Originally Posted by abas View Post
Jeep grand cherokee limited 2014 and i buy this car from Jordan ( amman )
Which radio? They don't all come with navigation.
__________________
If you need a shoulder to cry on ...

... pull over to the side of the road!

Reply With Quote
  #23  
Old 10-24-2013, 09:57 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Oct 2013
Location: Iraq
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 296
abas is on a distinguished road
Quote:
Originally Posted by bill_de View Post
Which radio? They don't all come with navigation.
image-4036719768.jpg You believe me now?
And i dont have Uconnect item also
__________________
Reply With Quote
  #24  
Old 10-24-2013, 10:00 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Oct 2013
Location: Iraq
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 296
abas is on a distinguished road
Quote:
Originally Posted by abas View Post
You believe me now?
And i don't have uconnect item also :s
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Anything different about UConnect 8.4 radio RA3 and UConnect Access Via Mobile REDDIZE Audio, Video, Navigation & Electronic Modifications 3 07-03-2014 09:54 PM
Uconnect fitzgjr1 Audio/Visual/Navigation 6 08-02-2012 08:45 PM
Uconnect Phone Glitch Hollywood Audio/Visual/Navigation 11 11-25-2011 02:34 PM
Blinker Stalk Glitch... question about swapping for new antsjeep Grand Cherokee - WK 5 08-04-2011 06:22 PM
UConnect jerky Trouble Shooting/Problems/Service 3 11-09-2010 11:07 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 04:30 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community