Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 10-08-2013, 06:04 PM
willjeep's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Location: New York NY
Posts: 270
Thanks: 17
Thanked 11 Times in 9 Posts
Rep Power: 558893
willjeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond reputewilljeep has a reputation beyond repute
Attention 2014 Grand Cherokee True blue owners

Hello friends,

I had to call Jeep customer service today, I am very concerned about the quality of the paint job on my truck. When I picked up the truck there was a Chip on the passenger side door edge and a few scuffs of the body. I was very exacted and disregarded the scuffs. The sales man ordered me touch up paint for the chip. P.S. the scuffs turned into scratches., I was still willing to just us the touch up paint. then after a trip to N.C. the bumper is all chipped up. I call jeep tonight and I will bring it in to the dealer for a assessment, customer service wants me to call back after the dealer visit. Any other True Blue owners having issue's?
__________________

__________________
Mine!:2014.5 Overland 4x4, True Blue w/Indigo Blue/Brown Leather Interior, 5.7 liter, Advanced Technology Group, Off-Road Adventure II.
AAC /Stop, entry exit on park

You never forget your first 2005 WK, Limited 5.7 L Hemi off road package.
Reply With Quote
  #2  
Old 10-09-2013, 02:28 PM
Member
 
Join Date: Nov 2011
Posts: 854
Thanks: 19
Thanked 17 Times in 16 Posts
Rep Power: 44010
JeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond reputeJeepersCreepers has a reputation beyond repute
Re: Attention 2014 Grand Cherokee True blue owners

I do know that pretty much all modern paint is softer these days at least in part due to environmental regulations. I have a 2014 True Blue and there were some paint defects/issues when I bought it (I too was excited and in a rush so I accepted them, with the dealer's word they'd fix them), but I haven't noticed any developing since then or the existing ones getting worse.

My bumper is faring well actually, no noticeable chips, although I don't do tons of highway driving and when I do I try to put some distance between me and the car in front for that very reason. I was considering spending money on a clear bra (paint protection film) but at this point I'm glad I didn't.

Another thing you might look into: mud flaps at least for the front. After seeing some pictures here, and seeing some (non-GC) Jeeps, with lots of chips/scratches along the side from rocks being kicked up by the front tires, I installed the front ones. They're cheap and in my opinion look good too.

I just remembered that I did recently get a chip on my front passenger door. I'm not sure what it's from though. Just the unfortunate side effect of it not being garage-kept 100% of the time I guess.
__________________

__________________
Reply With Quote
  #3  
Old 10-09-2013, 02:37 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: May 2013
Posts: 23
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 582
wsurfh has a reputation beyond reputewsurfh has a reputation beyond repute
Re: Attention 2014 Grand Cherokee True blue owners

My 14 True blue also had a few paint defects on delivery. Drove through some mud, after I washed it off the doors, there were numerous small pits and scratches in the paint.... It's a Jeep...
__________________
Reply With Quote
  #4  
Old 10-09-2013, 05:07 PM
Member
 
Join Date: Mar 2013
Location: Macomb mich
Posts: 141
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 865
Icetech has a reputation beyond reputeIcetech has a reputation beyond reputeIcetech has a reputation beyond reputeIcetech has a reputation beyond reputeIcetech has a reputation beyond reputeIcetech has a reputation beyond repute
Send a message via MSN to Icetech
Re: Attention 2014 Grand Cherokee True blue owners

Quote:
Originally Posted by willjeep View Post
Hello friends,

I had to call Jeep customer service today, I am very concerned about the quality of the paint job on my truck. When I picked up the truck there was a Chip on the passenger side door edge and a few scuffs of the body. I was very exacted and disregarded the scuffs. The sales man ordered me touch up paint for the chip. P.S. the scuffs turned into scratches., I was still willing to just us the touch up paint. then after a trip to N.C. the bumper is all chipped up. I call jeep tonight and I will bring it in to the dealer for a assessment, customer service wants me to call back after the dealer visit. Any other True Blue owners having issue's?

Will. the first time i waxed mine, i find dirt under the paint on the hood ina few spots.. 2 chips where the door meets the fender.. and a few other things.. i hate this vehicle so much now that it doesn't bother me though.. but yes.. bad paint defects right outa the box.
__________________
Reply With Quote
Reply

Tags
2014, 2014 grand cherokee, grand cherokee

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2014 Jeep Grand Cherokee Overland-True Blue esierens Members Rides-Showoff 12 08-22-2013 05:35 PM
2014 Jeep Grand Cherokee Overland 4x4, True Blue / Indigo Blue Wino Members Rides-Showoff 4 08-17-2013 08:51 PM
2014 Limited True Blue kwtengine2 Members Rides-Showoff 4 06-17-2013 04:30 PM
Question for True Blue owners. JeepersCreepers Detailing 11 01-08-2013 01:30 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 02:57 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.