Re: Auto Dimming Mirror, lack of movement
One thing I learned a long time ago is that, if you have a problem that needs an explanation, you need to talk face to face with the tech at the vehicle. In your case, the mirror might move enough for one person's seat position, but not yours. So it seems ok to that other person.
And, for something like this, I would suggest testing some other Jeeps on the lot with the same setup. If you can get them to adjust properly for you, then the issue is with your vehicle and you can prove it.
That said, ever since I got my first suv in '87, it took a friend's advice and put a small spot mirror on the lower, right side of the drivers mirror. That is not where you typically see them, but it really works. I can see a vehicle in that little mirror all the way up until I can look to my left and see the other driver. A $0.99 investment might be worth a try, even if they do get the power mirror fixed.
If you need a shoulder to cry on ...
... pull over to the side of the road!