Average of days for side collision repairs
I got my jeep last year and unfortunately that we got a collison accident on December 30 2014 when we were driving up to Maine for vacation... So, my wife and I decided to tow it to jeep dealership in Webster, Maine. 4.8 stars reviews...
On next day, adjusters came and listed all damages and gave us how many days repair... 21 days with 12k worth of damages.
So, one week later, I checked up on them, they replied with some picture progression of jeep repairing. I asked them when can we able to pick it up? They said possibly end of January, which we were okay with it... Then later in end of January, got call, that jeep wouldn't be ready til February because of one part was back-ordered for 2-3 weeks which got me irritated. So, I called Chrysler, they tried their best and got part on February 23rd or so. So, I waited for 2 weeks and decided to check up with them, turned out that Steve (man who works in dealership collision center) was on vacation for 2 weeks... Which his men at dealership haven't worked or given any tasks from Steve... Which jeep was pretty sleeping for 2 weeks wasted... I got irritated and called Steve why didn't any of his men work on jeep while he was out but turned out that one mechanic walked/quitted on him. So, Steve told us that jeep will be ready on March 27th for sure. So, we decided to reserve the hotel, rental car and etc to pick up the jeep. I called but found out that Steve was fired and jeep won't be ready til first week of April. I contacted Chrysler and they said sorry and nothing they can do about it? I told them that we wasted whole 3 months on jeep payments and insurance payments.
So, I wonder about side collision... Really that long? I d accept if it's 1 or 1.5 months but 3 months and still counting?!?
What would you guys do if you were in my shoe?