Backup Camera Display - glitching / wonky - Page 2 - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #13  
Old 09-04-2014, 12:08 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: May 2013
Location: Colorado
Posts: 3,952
Thanks: 72
Thanked 265 Times in 237 Posts
Rep Power: 46207
lstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond repute
Re: Backup Camera Display - glitching / wonky

Quote:
Originally Posted by Clockwerk View Post
Just a quick update for those who may have a similar problem and come here looking. Camera still looked fine this morning, so it's been Good 2 out of 2 times since the upgrade. I'll post again in a while if things are still good, or right away if I have the problem again.
I suspect the upgrade is an attempt to create a software workaround for what may be a hardware problem. Some of us have fairly early '13 builds and have never had the camera twitchies, so suspect there is something else going on...

But, if it goes away, NP.

Reply With Quote
Sponsored Links
Advertisement
 
  #14  
Old 09-04-2014, 02:25 PM
Member
 
Join Date: Dec 2013
Posts: 24
Thanks: 2
Thanked 1 Time in 1 Post
Rep Power: 1130
Clockwerk is on a distinguished road
Re: Backup Camera Display - glitching / wonky

Interesting about the lack of issues with the earlier cameras. My first hypothesis was hardware (but just thinking it was a loose wire perhaps). Wonder what they changed...
Reply With Quote
  #15  
Old 09-04-2014, 03:01 PM
innerreflection's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Aug 2014
Location: IL
Posts: 81
Thanks: 8
Thanked 2 Times in 2 Posts
Rep Power: 927
innerreflection is on a distinguished road
I had issues too with my 14' upgraded the software and it was resolved
Reply With Quote
  #16  
Old 09-04-2014, 03:57 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: May 2013
Location: Colorado
Posts: 3,952
Thanks: 72
Thanked 265 Times in 237 Posts
Rep Power: 46207
lstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond repute
Re: Backup Camera Display - glitching / wonky

Quote:
Originally Posted by Clockwerk View Post
Interesting about the lack of issues with the earlier cameras. My first hypothesis was hardware (but just thinking it was a loose wire perhaps). Wonder what they changed...
I wouldn't characterize it as not happening, or happening on any given build series.
It is just that the early builds had a few teething problems, possibly more than later ones.
Some folks with early builds had glitchy cameras, others never did.
Reply With Quote
  #17  
Old 09-04-2014, 06:16 PM
Member
 
Join Date: Dec 2013
Posts: 24
Thanks: 2
Thanked 1 Time in 1 Post
Rep Power: 1130
Clockwerk is on a distinguished road
Re: Backup Camera Display - glitching / wonky

Well, that victory was short lived. Backup camera glitched horribly when I left work. Off to the dealer for warranty repairs.
Reply With Quote
  #18  
Old 09-08-2014, 01:57 PM
Member
 
Join Date: Dec 2013
Posts: 24
Thanks: 2
Thanked 1 Time in 1 Post
Rep Power: 1130
Clockwerk is on a distinguished road
Re: Backup Camera Display - glitching / wonky

Dealer confirmed that the backup camera is 'definitely defective and needs to be replaced'. Now I'm waiting for the part to come in. Hopefully that will resolve the issue for good.

Another question I have though - at what point and how do the lines get added to the image? I ask because the lines are also screwy, indicating that the malfunction is happening after the lines are 'applied' to the image. And obviously those lines get input from steering. Does that information get sent back to the camera for processing?
Reply With Quote
  #19  
Old 09-12-2014, 04:49 PM
Member
 
Join Date: Dec 2013
Posts: 24
Thanks: 2
Thanked 1 Time in 1 Post
Rep Power: 1130
Clockwerk is on a distinguished road
Re: Backup Camera Display - glitching / wonky

Ok, so just to followup in case anyone else with a similar issue comes searching the forums -

Dropped the Jeep off at the dealer. They told me the camera was defective and needed to be replaced. They ordered part number 68137943-AG.

Picked up the Jeep yesterday, and so far so good. It now makes 6 times that it has worked as expected with no glitching. I'm assuming they did a test on the camera to determine that it was faulty, but I do not know for sure.

Thanks again for all the responses. I'm glad to be on the newest software regardless (I had also had the flickering occasionally so I may have fixed that by installing the new patch, before getting the defective camera replaced anyway!)

EDIT: It seems I keep jinxing myself by posting here. Shortly after I posted this, I left from work and sure enough the camera was glitchy again. So apparently the camera unit was not the problem. Time to set up another appointment with the dealer.
Reply With Quote
  #20  
Old 10-03-2014, 10:12 AM
Member
 
Join Date: Dec 2013
Posts: 24
Thanks: 2
Thanked 1 Time in 1 Post
Rep Power: 1130
Clockwerk is on a distinguished road
Re: Backup Camera Display - glitching / wonky

Ok, final post, just in case anyone else comes searching with an identical problem here later.

I took my Jeep back to the dealer. They had it for three days, and even though I had it glitch 3 times in 3 days including the drive over to the dealer, they couldn't reproduce the issue. Not super surprising since it was intermittent. The dealer told me they checked for shorts, checked the wires, etc, and everything looked fine. After the three days I picked it up with the intent that I would continue documenting the issue as it occurred.

However, since picking up the Jeep the second time, it has not occurred again. It has now been two weeks that I have had the Jeep back. I'm not sure what factors contributed, and one suspicion is the heat (the summer heat broke while it was at the dealer, and hasn't been 'hot' again since I got it back), but my main thought is that there was a loose connection of one of the wires, and the first time I took it in they didn't pull the wires on the head unit side. And most likely, by disconnecting the wires to check and then reconnecting them, they 'fixed while checking.'

Only time will tell now, and if the heat had anything to do with it, I won't see it again until next year.
Reply With Quote
  #21  
Old 10-24-2014, 09:27 PM
jeepman917's Avatar
Member
 
Join Date: Jun 2013
Posts: 199
Thanks: 13
Thanked 8 Times in 6 Posts
Rep Power: 1487
jeepman917 is on a distinguished road
Re: Backup Camera Display - glitching / wonky

Make sure your u connect software is latest version. The latest version cleared up the glitchy video for me and others. There is a thread on this


Sent from my iPad using JeepGarage
__________________
2014 Jeep Summit in black pearl w grand canyon interior... Hemi 5.7...
[SIGPIC][/SIGPIC]
Reply With Quote
  #22  
Old 10-25-2014, 11:32 PM
Hitchhiking
 
Join Date: Jul 2010
Posts: 876
Thanks: 2
Thanked 14 Times in 14 Posts
Rep Power: 0
MSCA is on a distinguished road
Re: Backup Camera Display - glitching / wonky

I have no problems with my back-up camera (thankfully!), but I can't believe how shitty the display looks whenever the camera lens isn't 100% clean. Even a light rain will muck up the camera lens to the point that it will look horrible on the display, especially at night. And I'm not talking about water drops on the lens, but rather the dried water spots afterwards that are causing the horrible picture. No other vehicle I have ever owned has had a rear camera design that was so incredibly susceptible to dirt and/or dried water. It's really incredible, as this is something that they should easily get right in this day and age. I can't image how bad it will be during the winter with salted roads and all....
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Backup Lamps out after backup cam install voxanboxer Audio, Video, Navigation & Electronic Modifications 0 11-20-2013 04:12 PM
Gotta love my radio glitching... armoredsaint Audio/Visual/Navigation 1 11-14-2012 10:34 AM
Nav, backup camera etc NHWK05 Audio, Video, Navigation & Electronic Modifications 19 08-04-2010 03:06 AM
My Wireless Backup Camera Install JUSToneJEEP Audio, Video, Navigation & Electronic Modifications 11 07-14-2009 01:08 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 08:48 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.