Originally Posted by Clockwerk
I have a 2014. How do I update to the latest? And would you happen to know of a link where I can read about the changes?
If you update to premium membership, you can get access to downloads right here from the forum, along with the change lists.
Jeep Grand Cherokee WK2 - 2011-2016 Grand Cherokee Service Bulletins and Recalls
has change lists in the TSBs for Uconnect, but I don't see one for the 14.32.2 yet, however that would not install on your system anyway.
As for the install instructions, you can download them from https://rsur.extra.chrysler.com/rsur/Uconnect.do
The install is quite simple, and contrary to what the official instructions say, you can do it with the engine running.
You'll need a 4 Gb flash USB, formatted FAT-16 [standard on most any you can buy]
It should have zero files on it.
Download the software, cuss out the download manager if you get it from UConnect site, save it on your computer. Make sure to select Mac or PC.
Extract it [run the exe, it is self extracting] and that will create a swdl.iso image which is what you put on the USB key. Make sure it is the ONLY file on the key.
Instructions say take foot off brake and go to run. Not necessary, particularly if you want A/C or heat. Just leave the engine running, stick the usb key into the slot below UConnect, and let it run. Takes about 40 minutes if memory serves.
It will then reset the Uconnect, read that same key again, tell you that you are on 14.25.5 and ask if you want to upgrade to 14.25.5. Tell it no, and you are done.
Oh, and if you do have to take it to the dealer, go to apps/settings and check your version afterwards. Some dealers stay current on UConnect versions, others not so much and they have been known to install a lower level version due to reading and comprehension issues where your version is higher and they don't read the upgrade prompt.
More detail at Uconnect...