As anyone noticed the 2014 backup camera video is "jerky" at times? Just wondering if that's normal or something to do with mine. It seems to be "freezing" intermittently and only very momentarily when I am using it...making the video seem to stutter a bit...
Glad I found this thread. I had started another thread in a different section for the same problem. My JCG Ltd. was built in May, and everything was fine until the last software update (13.48.3) last month. Now the camera is jumpy/flickering. My dealer replaced the camera, but it's still happening. I'm intrigued by the dependencies theory. I suspected all along it was a UConnect software issue...again, it was perfectly fine until the last update. I have a Ltd with the Lux Pkg and Nav.
Jeep Enhanced Customer Service has been following my case, and they've asked me to take it into a different dealer for a 2nd Opinion since my dealer released the vehicle to me without clearing it with Jeep's Technical Engineers first. I'm scheduling that visit for next week, and I'll keep you posted.
I had my Summit updated to the 48.3 release last month. I didn't have any problems before or after - however, a week later Jeep replaced the entire radio for u Connect problems that cropped up after the upgrade - the funny thing is the old radio had the missing buttons (there is a TSB out on it) and the problem cropped up when they tried to install the TSB - they also pronged the hood latch sensor (IIRC) and that screwed up the alarm.... I guess my technician was not having a good day... took about a week to get all the parts and such - wasn't worried (life time care is wonderful) and wife was grumpy over having to drive a mini-van....
I also have this same issue. It started 2 updates ago when they added the voice command options.
I had my dealer look at it yesterday while I was getting the tranny update and their response was "It works as designed." Which basically means they do not know how to fix it. Has anyone contacted Chrysler about this issue? hopefully they know about it and are working on a fix.
I find this very interesting. I just installed mine in a 2014 Laredo with the RA3 stereo, write up is in the Audio/Visual thread, and I thought I wired something loosely. This is exactly what mine is doing too!
I made two attempts at reloarding the software to correct my camera problem. The first time, I re-loaded the current version software that I had left on my thumb drive. That didn't get me any improvement.
Second time around, I did the process from scratch with a fresh download of the software from the internet. That one worked.
I made two attempts at reloarding the software to correct my camera problem. The first time, I re-loaded the current version software that I had left on my thumb drive. That didn't get me any improvement.
Second time around, I did the process from scratch with a fresh download of the software from the internet. That one worked.
I saw what might have been one video glitch that occurred while I was backing out of my garage. My headlights were on when I started, but turned off while I was backing out into daylight. I thought there may have been a slight video freeze when the screen brightness changed. That said, what I was having before was obvious and occurring in all conditions.
I had the same issue with the backup camera and the latest FW. Last night I redownloaded the FW and flashed it again and it appears for now to be fixed. Crossing fingers.
Interesting. I noticed this issue since the morning after I picked up the vehicle. It's an intermittent judder on the video and it seems especially prone to motion artifacts for moving objects. I rarely notice it happening when the background is less cluttered.
I just presumed it was related to the cross-path detection algorithm, especially because vehicles moving across my path seem to be skipping at different rates than the tearing video. Basically it looks like they "leapfrog" across the screen.
I think the analogies about it looking like juddery, frame-skipping dial-up video streaming are apt, and I believe that's the term I used when filling out the Jeep survey. The system is usable, but it just looks shoddily programmed compared to the smooth backup camera video I saw in the 2013 JGC Limited I rented last summer.
Based on the anecdotes of others in this thread, I am applying the 13.48.3 update again to see if it makes a difference.
Today I downloaded 13.48.3.. I was on same version with jerky video. Performed software replacement. Same jerky video...
I'll do it again but frankly, performing a software install many times with an expectation of different results is bad.. If it does clear it up, what is that saying about the code and or the hardware.
Same here. Hope they fix this in an update. The juddery backup camera is "tolerably bad", but it's just one of those things that reflects poorly on the fit & finish. I also have to be much more hesitant about driving in reverse because I must pause at several stages to allow the scene to stabilize so I can ensure I have seen everything before proceeding further.
This issue wasn't present in the 2013 Limited I drove, which doesn't say much for the year-on-year improvement.
Reloading the software had zero effect, and that is actually a relief.
As jeepman pointed out, having different results from reloading the software would be disturbing. The last thing I need is to wonder whether a software update "loaded correctly". How would you know if it were right?
So, it sucked before the reload, and it sucked exactly the same way afterward.
I don't suggest anyone else try reloading the software because this will just lead to rumors in an echo chamber future where people suggest trying multiple software reloads and other magical incantations that have zero effect. "Did you try reloading during a full moon with a toad sitting on the passenger seat while holding the key fob inverted in your left hand? No? Well, of *course* that's your problem... look at all these posts that agree with me!"
This problem is caused by a flaw in the software. Reloading flawed software results in the same flaw being exhibited. Film at 11.
I am almost absolutely convinced this is a software issue. If they replace the radio and load the same software, I expect the same result. I didn't feel like trading my new radio for a warranty refurb unit when I expect the same results with the backup cam (i.e. frying pan vs. fire).
We will see what happens with the next version of uConnect.
Although my camera problems seemed to go away for a while after reloading the software, they did come back. I agree with Roadkill. Reloading the software is not a fix.
No, I do not have a replace radio. I took the car in reporting that my Radio cleared out all my presets so they updated it. After that I noticed the back up camera was shaky.
As far as I'm concerned that is good information because I think we were trying to figure out if there was an association to replaced radios. Seems that in your case at least there isn't a link.
I hat the jitters when the new radio was installed w new software.. I believe it is uconnect. Bless jeeps heart...
As far as I'm concerned that is good information because I think we were trying to figure out if there was an association to replaced radios. Seems that in your case at least there isn't a link.
My radio was never replaced; it's the brand new unit that was built into the Jeep. I upgraded uConnect to 13.48.3 the morning after purchasing the vehicle and had only driven it 5 miles at that point.
If you feel strongly about this, I suggest trying to roll back to an earlier version of uConnect (perhaps the version previous to 13.48.3, or perhaps back to the version your build originally shipped with) to see if it makes a difference.
I am waiting for an upgraded version, hoping they fixed their suck. Too bad uConnect is not open source or I would have tried to fix it myself already. QNX is an excellent platform.
Hello to all. I have a GC 2014 overland. Recently updated to version 13.48.3. Right after that, there was the same problem with rear view camera (delay, shudder). After roll back to version 13.38.52 all repair.