Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 07-03-2014, 10:09 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Fairport, NY
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1059
wk2summit is on a distinguished road
Big problem with my 2014 overland summit

Since new, the rain sensing wipers, mirror dimmers (exterior and interior), sunroof (including shade, vent and sliding pane), headlight washers and USB ports in back seats only work about half the time. They either all work or they all stop working. No rhyme or reason to it. Sometimes they'll go in and out as I'm driving the car. I drive 4k miles per month...dealer wants me to leave it with him for a week so that they can figure it out...that's not going to happen. They've already had it for a day, pulled some error codes, sent them off to Jeep...the response was we don't have a clue what's going on. I'm at my wits end with this. These are all important safety features...I'm at the point where I avoid driving the vehicle at night or in rain unless it's an emergency. I'm constantly messing with the mirrors when someone pulls up behind me with brights. This has literally almost caused a few accidents. I have no way of mitigating high beams in my rear view mirrors besides manually adjusting them as I barrel down the highway. There are 4500 miles on the odometer, I've been back and forth to the dealer several times with no luck. Never had a single issue with my 2011 overland summit. What gives?????
__________________

__________________
Reply With Quote
  #2  
Old 07-03-2014, 10:24 PM
silvermax04's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Posts: 1,133
Thanks: 38
Thanked 84 Times in 65 Posts
Rep Power: 2164
silvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond repute
Re: Big problem with my 2014 overland summit

Quote:
Originally Posted by Wk2Summitt View Post
Since new, the rain sensing wipers, mirror dimmers (exterior and interior), sunroof (including shade, vent and sliding pane), headlight washers and USB ports in back seats only work about half the time. They either all work or they all stop working. No rhyme or reason to it. Sometimes they'll go in and out as I'm driving the car. I drive 4k miles per month...dealer wants me to leave it with him for a week so that they can figure it out...that's not going to happen. They've already had it for a day, pulled some error codes, sent them off to Jeep...the response was we don't have a clue what's going on. I'm at my wits end with this. These are all important safety features...I'm at the point where I avoid driving the vehicle at night or in rain unless it's an emergency. I'm constantly messing with the mirrors when someone pulls up behind me with brights. This has literally almost caused a few accidents. I have no way of mitigating high beams in my rear view mirrors besides manually adjusting them as I barrel down the highway. There are 4500 miles on the odometer, I've been back and forth to the dealer several times with no luck. Never had a single issue with my 2011 overland summit. What gives?????
Two things I would suggest, if you have not already done so try unhooking the battery cable leave it off for a half hour or so and put it back on. its amazing how many weird problems like that a battery cable pull will fix. and also there is a new flash out that updates BCM body control module. Have your dealer install it. No guarantees but worth a try.
http://www.wk2jeeps.com/tsb/tsb_wk2_0805314a.pdf
good luck
__________________

__________________
Reply With Quote
  #3  
Old 07-03-2014, 10:35 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Fairport, NY
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1059
wk2summit is on a distinguished road
Re: Big problem with my 2014 overland summit

Haven't tried pulling the battery cable...will give that a try and let you know how I make out. Thanks for the heads up on the BCM update.
__________________
Reply With Quote
  #4  
Old 07-03-2014, 10:39 PM
jacko15's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Feb 2013
Location: Pennsylvania's North Shore
Posts: 2,136
Thanks: 213
Thanked 156 Times in 126 Posts
Rep Power: 89572
jacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond reputejacko15 has a reputation beyond repute
Re: Big problem with my 2014 overland summit

I feel your pain, but your dealer is going to be the only one who can fix your problems. I'm sure others, and myself, on the forum can take a stab at guessing what's wrong, but that's not going to help you. TIPM? Ground? I take it you've only had the vehicle for a month or so from the info in your post. Won't your dealer give you a loaner? You need to go up the chain and find someone with Chrysler who'll help. Keep pushing the dealer, and call the Customer Care number in your owner's manual. Good luck, and let us know how things work out.
__________________
Mine: 2014 Overland 4x4 V6, ORA II, billet silver/black, Michelin LTX M/S 2's, MaxCare Lifetime, delivered 4-13-'13
Wife's Jeep: 2008 Compass Sport 4x4, 2.4L I4 DOHC, CVT, Lifetime powertrain warranty
Reply With Quote
  #5  
Old 07-03-2014, 10:39 PM
bill_de's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Sep 2012
Posts: 6,170
Thanks: 318
Thanked 346 Times in 302 Posts
Rep Power: 1801655
bill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond repute
Re: Big problem with my 2014 overland summit

Many early 2014's were shipped with a lot of fuses in the under hood box not fully seated. While you are waiting the half hour before putting the cable back on, check the fuses.


---
__________________
If you need a shoulder to cry on ...

... pull over to the side of the road!

Reply With Quote
  #6  
Old 07-03-2014, 10:45 PM
silvermax04's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Posts: 1,133
Thanks: 38
Thanked 84 Times in 65 Posts
Rep Power: 2164
silvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond repute
Re: Big problem with my 2014 overland summit

Quote:
Originally Posted by Wk2Summitt View Post
Haven't tried pulling the battery cable...will give that a try and let you know how I make out. Thanks for the heads up on the BCM update.
you would be surprised how a simple pull of the battery cable like that can solve some of these electrical issues and equally as surprised how dealers never think to do that as part of their troubleshooting.
The BCM update has been upgraded to an RRT so they should automatically do it next time you are in there wouldn't hurt to remind them though
__________________
Reply With Quote
  #7  
Old 07-03-2014, 10:54 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Fairport, NY
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1059
wk2summit is on a distinguished road
Re: Big problem with my 2014 overland summit

Thanks very much guys, your advice is greatly appreciated. I'll check for loose fuses in the under hood box when I pull the battery cable.
__________________
Reply With Quote
  #8  
Old 07-18-2014, 10:32 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Fairport, NY
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1059
wk2summit is on a distinguished road
Re: Big problem with my 2014 overland summit

Well, it's been at the dealer for 3 days now and they can't figure it out. They're saying that they've found multiple control module communication issues. At this point I'm stuck driving a dodge charger indefinitely.
__________________
Reply With Quote
  #9  
Old 07-18-2014, 10:32 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Nov 2011
Location: Fairport, NY
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1059
wk2summit is on a distinguished road
Re: Big problem with my 2014 overland summit

I want my 2011 summit back!!!!
__________________
Reply With Quote
  #10  
Old 07-18-2014, 10:58 AM
silvermax04's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Posts: 1,133
Thanks: 38
Thanked 84 Times in 65 Posts
Rep Power: 2164
silvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond repute
Re: Big problem with my 2014 overland summit

Quote:
Originally Posted by wk2summit View Post
Well, it's been at the dealer for 3 days now and they can't figure it out. They're saying that they've found multiple control module communication issues. At this point I'm stuck driving a dodge charger indefinitely.
Not to harp on this but did they or you ever pull the cable like we talked about above? multiple modules not talking that's the first thing I would do. if you already did that then yeah sounds like you got some serious issues.
__________________
Reply With Quote
  #11  
Old 07-18-2014, 02:14 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: May 2013
Location: Colorado
Posts: 2,366
Thanks: 31
Thanked 79 Times in 72 Posts
Rep Power: 43810
lstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond repute
Re: Big problem with my 2014 overland summit

Quote:
Originally Posted by silvermax04 View Post
Not to harp on this but did they or you ever pull the cable like we talked about above? multiple modules not talking that's the first thing I would do. if you already did that then yeah sounds like you got some serious issues.
Sounds like either one defective module is messing up the clockwork, or there is a loose/bad connection somewhere in an area that can make multiple modules misbehave.

I wouldn't expect a lot of joy from a battery pull, but checking loose fuses, etc. is a excellent suggestion and one you'd be surprised how many techs wouldn't think of.

While they have the vehicle, might want to have them correct the schizophrenic model designation to either an Overland or a Summit...
__________________
Reply With Quote
  #12  
Old 07-18-2014, 02:42 PM
silvermax04's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Feb 2013
Posts: 1,133
Thanks: 38
Thanked 84 Times in 65 Posts
Rep Power: 2164
silvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond reputesilvermax04 has a reputation beyond repute
Re: Big problem with my 2014 overland summit

Quote:
Originally Posted by lstowell View Post
Sounds like either one defective module is messing up the clockwork, or there is a loose/bad connection somewhere in an area that can make multiple modules misbehave.

I wouldn't expect a lot of joy from a battery pull, but checking loose fuses, etc. is a excellent suggestion and one you'd be surprised how many techs wouldn't think of.

While they have the vehicle, might want to have them correct the schizophrenic model designation to either an Overland or a Summit...
You might be surprised what the battery pull can solve not saying that is definitely the issue here but it is a quick and easy thing to try. was in for a flash a few months ago and came out with HVAC (the flash had nothing to do with HVAC) auto function not working, hallo around headlight not working and other strange unrelated anomalies went right back to dealer they test all modules and said all modules working as required, obviously they were not, they had no idea what to do and opened a star case. I went home pulled the battery cable, magic everything working perfect. had a different electrical gremlin about 6 months before that a battery pull solved. others have claimed similar, with this vehicle I really believe that pulling the cable and letting all the modules comeback up gracefully can solve a lot of issues and I don't know why these dealers never think out of the box a little bit and do it. modules can be functioning fine on their own but if they are not talking to each other correctly you can have all kinds of weird issues.
__________________

__________________
Reply With Quote
Reply

Tags
2014, overland

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
2011 Overland Summit :: 2011 Jeep Overland Summit Overland Member Garage Discussions 0 10-23-2012 02:32 PM
Hello all!! Big problem with my new Jeep grand cherokee Overland! davisfactor Trouble Shooting/Problems/Service 46 09-05-2012 03:07 PM
Big Red, not so big anymore... bill38jeep Members Rides 46 10-21-2009 09:02 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 05:38 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community