Originally Posted by bill_de
Depending on the build date, there is a TSB for early 14s that calls for an oil pan replacement. Check the TSBs in section 9, engine. I can't figure out how to link to the specific TSB from my tablet.
Jeep Grand Cherokee WK2 - 2011-2016 Grand Cherokee Service Bulletins and Recalls
It is dated 10/9/13
Whether they can duplicate it or not, the TSB instructs that if the customer describes the issue, do the repair. Your vehicle just has to fall within the defined build dates.
They did do the oil pan replacement, but I do not believe the dipstick and possibly not the PCM flash. It's bad when we roll into these dealerships with more education than the techs and staff.