Originally Posted by Scottina06
My point is that its fully covered under warranty....
..or, they could get it right from the factory and not require that the customer come back and get it fixed.
Warranty fixes should be for the occasional issue that gets missed. It shouldn't be SOP for common issues.
Further, I've read far too many posts from people who do take it back to the dealer, only to have them balk at doing anything about it. They essential insist "it's normal".
Originally Posted by Womsirom
Ok cool. Let's just kill this conversation off. The discussion is bigger than the problem. These are all first world problems. Let's get back to enjoying life
If the mods wish to do so, then they certainly can. However, I'm not seeing anything here that warrants it. No one is being abusive to others. If complaining were not permitted, there would be very little activity on this forum. If someone objects to the complaining, no one is being forced to read the posts.
In addition, I really, really hate the "first world problem" argument.
We are a first world here, therefore we have first world problems.
We aren't fighting over water, food or shelter, but that doesn't mean we shouldn't be trying to further improve quality of life. We have machines to wash our clothes and dishes. We have computers and phones to enhance our lives. We drive pretty cars because we don't have to travel through jungles or open deserts (though we do have a capable 4 wheel drive, so....).
People in 3rd world nations aren't buying these vehicles. We are. That means the companies that make the vehicles we buy need to make the customer feel like they got something for their money or risk losing a future customer. As one of (if not the) biggest consumer markets for vehicles like this, we've earned the right to gripe when it doesn't satisfy us. That's how stuff gets better.
It actually astonishes me that we've become so apologetic to companies that shave nickels and dimes to make a product cheaper instead of providing a reason for people to pay more.
Have we really forgotten what it means to have quality? It really seems like we've gotten so used to stuff being shoved at us with little or no quality control, it's no wonder companies see everything as "disposable".
I wish my income were so disposable...
Again, overall, I'm happy. It's just that the exterior fit and finish are pretty shoddy in comparison to everything else. As a result, maybe they need to figure out who's letting the team down.
If they can get everything else right, why not that?