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  #25  
Old 10-08-2014, 07:29 AM
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Re: Brand new 2015 Overland--already aggravated!!

I blame Quality Control at Chrysler...

...it's either non-existant on the plant floor, or they all need glasses.


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  #26  
Old 10-08-2014, 09:32 PM
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Re: Brand new 2015 Overland--already aggravated!!

Quote:
Originally Posted by jp467 View Post
You say its horrible, but yet you didn't notice until you were washing it?
Yes, that's exactly right. I didn't notice it until I looked up close while washing it. Actually, while drying it after the wash. Like I said earlier, I didn't put the vehicle under a microscope on the day that I purchased it. Simple stuff like properly aligned body panels should be expected on a new vehicle in this day and age. I've owned 20-something new cars in my lifetime and I've never once had improperly aligned body panels, so it wasn't something I was looking for, but now I know to look for that if I ever buy another Jeep again.

Quote:
I had the problem you talk about with the door sticking on my previous Grand Cherokee and the dealer body shop fixed in ten minutes by adjusting the latch.
Yup, and I already acknowledged that it will be an easy fix. A simple latch adjustment should do it. That doesn't mean I'm not going to complain about it....when it should have been done right from the factory in the first place.

Quote:
I have the white stitching you talk about and I have not noticed the reflection, it could be there but I have not noticed which to me means its probable a non issue.
Oh trust me, it's there. If you don't see it, I dont' know what to tell you. Maybe your vision isn't what it used to be? LOL. Next time you're driving your GC on a bright sunny afternoon, take a good look and tell me if you can see the curvy white reflection of the dash stitching.

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I don't know if you can really blame the UAW for the things you mention, I mean really is it the UAW or Chrysler? If you were go compare to say a new Cadillac which is also built by UAW would you see the same quality issues? My guess is not... So what does that tell you? In general I really don't understand your post. You go on a rant about what a pile of garbage the vehicle is then you end by saying you really like the Jeep and have no regrets. I don't understand that.
First of all, I never said the vehicle is a pile of garbage. Don't put words in my mouth. I never even insinuated that it's a pile of garbage. I said that most of these are small issues and not serious issues. I even said that some of them I wouldn't really consider issues at all. But like I said earlier, only the transmission issue has me concerned. So yeah, so far I still like the vehicle and have no regrets. Not too sure how that's so hard for you to understand. If my transmission problems can't be corrected (which wouldn't surprise me based upon the stuff I read on this forum), then I probably will eventually have regrets and I'll look to dump the Jeep and move back to a 4Runner. I only hope by then the next generation 4Runner is out and I like the way it looks. The current version is just too ugly to even consider buying. But as a 4Runner owner/fan for the last 20 years, I can tell you that they are supremely reliable vehicles overall. My last 4Runner was a 2004 that I purchased new and it never went back to the dealership a single time during the next 11 years that I owned it. My Jeep is going back after 380 miles and a few days of ownership to fix (or at least attempt a fix) the transmission issue.

As for the UAW, well, the workers who assembled our vehicles are UAW. Of course UAW work in other plants and assembly lots of different brand vehicles. So what? Would you have been happy if I had said "Chrysler assembly workers" instead? Or would you then tell me that there were only a few of them involved in putting together my car and not to lump them all together?
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  #27  
Old 10-08-2014, 09:52 PM
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Re: Brand new 2015 Overland--already aggravated!!

The Jeep Grand Cherokee plant has been turning out some vehicles with what appears to be rather poor quality control issues, that I haven't experianced with many other brands and cars I've owned.... Seems like things they could easily rectify... My SRT, has is Grand Cherokee front door side emblems installed at different heights. The one on the drivers side is positioned about one inch lower than the one on the passenger side....yes I'm sure I could get my service dept to remove one and reposition it, but this kind of thing is something the factory inspectors should be catching... No excuse with all the high tech equip and laser measuring available today, small things yes, but its the kind if thing that firces new car buyers to have to make numerous trips to their dealers and waste alot of there time to get fixed, and could be avoided.... The transmission is a larger more serious problem that I also hope Chrysler address soon.... Never had these QC issues when I bought a new Ram, and it was a first year design, and loaded with every option and also made by Chrysler
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  #28  
Old 10-08-2014, 10:05 PM
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Re: Brand new 2015 Overland--already aggravated!!

I have had to "reset" the tranny before by pulling the fuse for a few hours while it sat in my garage. Popped it back in, closed the hood and drove off. It will learn.
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  #29  
Old 10-08-2014, 10:08 PM
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Re: Brand new 2015 Overland--already aggravated!!

Quote:
Originally Posted by MSCA View Post
Yes, that's exactly right. I didn't notice it until I looked up close while washing it. Actually, while drying it after the wash. Like I said earlier, I didn't put the vehicle under a microscope on the day that I purchased it. Simple stuff like properly aligned body panels should be expected on a new vehicle in this day and age. I've owned 20-something new cars in my lifetime and I've never once had improperly aligned body panels, so it wasn't something I was looking for, but now I know to look for that if I ever buy another Jeep again.

Yup, and I already acknowledged that it will be an easy fix. A simple latch adjustment should do it. That doesn't mean I'm not going to complain about it....when it should have been done right from the factory in the first place.

Oh trust me, it's there. If you don't see it, I dont' know what to tell you. Maybe your vision isn't what it used to be? LOL. Next time you're driving your GC on a bright sunny afternoon, take a good look and tell me if you can see the curvy white reflection of the dash stitching.

First of all, I never said the vehicle is a pile of garbage. Don't put words in my mouth. I never even insinuated that it's a pile of garbage. I said that most of these are small issues and not serious issues. I even said that some of them I wouldn't really consider issues at all. But like I said earlier, only the transmission issue has me concerned. So yeah, so far I still like the vehicle and have no regrets. Not too sure how that's so hard for you to understand. If my transmission problems can't be corrected (which wouldn't surprise me based upon the stuff I read on this forum), then I probably will eventually have regrets and I'll look to dump the Jeep and move back to a 4Runner. I only hope by then the next generation 4Runner is out and I like the way it looks. The current version is just too ugly to even consider buying. But as a 4Runner owner/fan for the last 20 years, I can tell you that they are supremely reliable vehicles overall. My last 4Runner was a 2004 that I purchased new and it never went back to the dealership a single time during the next 11 years that I owned it. My Jeep is going back after 380 miles and a few days of ownership to fix (or at least attempt a fix) the transmission issue.

As for the UAW, well, the workers who assembled our vehicles are UAW. Of course UAW work in other plants and assembly lots of different brand vehicles. So what? Would you have been happy if I had said "Chrysler assembly workers" instead? Or would you then tell me that there were only a few of them involved in putting together my car and not to lump them all together?
It's true you never said it was a pile of garbage, but based on the comments you made basically saying its the worst assembled vehicle you have ever bought. I think most people would think that you didn't think too highly of it. I did look today and I did see the white stitching on the windshield, but I could also see other parts of the dash like the middle speaker reflecting also. I've had the vehicle 19 months and never paid any attention to that so I don't think that's an issue at all for me. It's true that UAW workers did assemble out vehicles, but it's up to the manufacture to have the proper quality control checks in place to make sure the product doesn't leave the plant with defects and that goes for any product.
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  #30  
Old 10-08-2014, 10:12 PM
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Re: Brand new 2015 Overland--already aggravated!!

Been there done that, battery disconnect tranny thing, helped for awhile, but never completely resovled my transmission issues, at first I thought it was a miracle fix, but sadly no, still have down shift issues, to the dealer tomorrow, see what they come up with, they said they want the car for the entire day, another day wasted
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  #31  
Old 10-08-2014, 10:44 PM
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Re: Brand new 2015 Overland--already aggravated!!

Quote:
Originally Posted by jp467 View Post
It's true you never said it was a pile of garbage, but based on the comments you made basically saying its the worst assembled vehicle you have ever bought.

It is....and it's unacceptable that a car is put together with misaligned body panels in this day and age. That's poor workmanship by the people who actually assembled the vehicle and poor quality control by the people who inspected the vehicle before it left the assembly plant. There's simply no excuse for that kind of crap. At least they fixed the tailight alignment. I remember looking at a '14 last year and the gap between the taillight lenses didn't even come close to lining up with the gap of the rear hatch. On my GC, it's perfectly aligned. So I guess I should be happy about that....
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  #32  
Old 10-08-2014, 10:59 PM
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Quote:
Originally Posted by theweavman View Post
The Jeep Grand Cherokee plant has been turning out some vehicles with what appears to be rather poor quality control issues, that I haven't experianced with many other brands and cars I've owned.... Seems like things they could easily rectify... My SRT, has is Grand Cherokee front door side emblems installed at different heights. The one on the drivers side is positioned about one inch lower than the one on the passenger side....yes I'm sure I could get my service dept to remove one and reposition it, but this kind of thing is something the factory inspectors should be catching... No excuse with all the high tech equip and laser measuring available today, small things yes, but its the kind if thing that firces new car buyers to have to make numerous trips to their dealers and waste alot of there time to get fixed, and could be avoided.... The transmission is a larger more serious problem that I also hope Chrysler address soon.... Never had these QC issues when I bought a new Ram, and it was a first year design, and loaded with every option and also made by Chrysler
I agree with you mine has been back 12 times in the last year and a half with minor issues, its the multitude of minor issues that makes you wonder. And its not because i am some picky person i always buy a car with all the bells and whistles, last car went back once in the first yeaf and a half and the one before that went back zero times, one was american and one forigen. I do like the jeep but the QC with this manufacturer is awful.
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  #33  
Old 10-08-2014, 11:55 PM
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Re: Brand new 2015 Overland--already aggravated!!

I have to agree with those who've noticed the LACK of Attention to Detail regarding the WK2s.

I really like the features, capabilities, and price of the Jeep Grand Cherokee. I've been debating whether to replace my problematic 2012 Overland with a 2015 Summit. But my hope that Jeep/Chrysler has improved their QC might be misguided & unfulfilled.

There aren't many other vehicles with all of the features to the WK2. And all of them cost more then the Jeep.

I'd pick a new WK2 in a heartbeat if I believed the QC had dramatically improved over what my 2012 had. But I just don't know if there has been ANY real improvements in that area.
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  #34  
Old 10-09-2014, 12:55 AM
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Re: Brand new 2015 Overland--already aggravated!!

Quote:
Originally Posted by silvermax04 View Post
I agree with you mine has been back 12 times in the last year and a half with minor issues, its the multitude of minor issues that makes you wonder. And its not because i am some picky person i always buy a car with all the bells and whistles, last car went back once in the first yeaf and a half and the one before that went back zero times, one was american and one forigen. I do like the jeep but the QC with this manufacturer is awful.
The decision that has to be made concerning "minor" issues is whether it is worth 12 visits to the dealer, or better to live with them until the next oil change and get them all taken care of at once. There is no right or wrong answer, but it is something everyone should think about.

Of course it would be best if all these minor issues didn't keep popping up ... Ahhh to dream!



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  #35  
Old 10-09-2014, 02:57 AM
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Originally Posted by bill_de View Post

The decision that has to be made concerning "minor" issues is whether it is worth 12 visits to the dealer, or better to live with them until the next oil change and get them all taken care of at once. There is no right or wrong answer, but it is something everyone should think about.

Of course it would be best if all these minor issues didn't keep popping up ... Ahhh to dream!

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Well bill the reason i go in for a small number of issues at a time instead of waiting a year and going in with a huge laundry list is because if you go in more frequently with 2 or 3 items at time then they can focus on getting those items done.. go in with with 15 items on list and youlll be lucly if you get out of there with 4 of them done they will come up with every excuss in the book why they couldnt do the rest or did them wrong and you end up coming back multiple times anyway. That and maybe minor was not really the best word to use blacking out insturment clusters, hvac that cooks you in the winter, shaking tire, among others that i doubt most would say oh well maybe ill take it in next year. This is the only car i have ever owned that i felt like i didnt really have a new car until about a year after i bought it. If i didnt like the car as much as i do i would have dumped it long ago.
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  #36  
Old 10-09-2014, 07:47 PM
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Re: Brand new 2015 Overland--already aggravated!!

Funny. I waited to go into my dealership for a few small accumulated problems and started listing them off in a completely sequential and orderly way, only to be told "Let's just handle one thing at a time".

I never went back and don't plan on speaking to them until it's absolutely necessary. The worst customer service, ever.
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