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  #49  
Old 10-11-2014, 03:54 PM
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Re: Brand new 2015 Overland--already aggravated!!

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Originally Posted by macfan View Post
^^^^^^^ I think you have summed things up very well with this one exception. If anybody calls themselves a Jeep enthusiast and spends well over $30,000 for a vehicle, they should be reading not only the manual that comes in the glove box but the FULL owner's manual.

In a related event my service manager was telling me a funny story of a girl who brought her Cherokee to him for repair. She went off on him telling him to make her Cherokee's headlights go off and on automatically. Seems she bought her Cherokee off of the lot and didn't read the window sticker before purchasing it. She really didn't know what options were on the Jeep she purchased. Rather than admit she hadn't read the window sticker and done her research, she went off on the service manager and told him she didn't care. Just fix it and make the headlights go off and on automatically. I think too many people today do not read or do their research before hand and then try to blame everyone else for their laziness.
I think you are right about reading the owners manual but unfortunately probably 90% of people wont that's just how people are lol. Folks like us on this board that look at things closely are a small minority.

Nice story about making the lights go on lol lots of uninformed buyers. There was a guy on here a year or 2 ago that wanted to initiate a class action lawsuit because he bought a 2013 GC and was not aware of all of the improvements on the 2014 model and now wanted the 2014 and was angry he didn't know about lol. I almost fell on the floor laughing at that one.

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  #50  
Old 10-13-2014, 08:23 PM
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Re: Brand new 2015 Overland--already aggravated!!

Quality control is one thing, meant as a "gate" to stop defects from being passed on to the customer. What I think Chrysler really needs is some good Six Sigma/Lean manufacturing engineers to really work on each process and improve the repeatability and reduce process variance. Obviously there are people here with vehicles that are defect free, with nice paint and panel gaps, which shows that they can do it, now they just need to do it EVERY time. This is what made Toyota so successful.

Another thing I was thinking about, I don't know how much renovations they did at Jefferson North (if any) before the WK2's started to roll out, but I was looking at a new 200 at the dealership and it had some really tight panel gaps and nice paint (you can actually watch the plant tour on Chryslers website). But that plant has received almost a $1 billion dollar renovation, which included a state of the art body shop and paint shop. This has a direct effect on the process. Maybe during the next generation of GC the Jefferson North plant will get some of the same goodies, like the seamless fusion welded roof.
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  #51  
Old 10-15-2014, 05:19 PM
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Re: Brand new 2015 Overland--already aggravated!!

OP, let me know if your dealer is able to fix the problem with your driver door not sitting flush. Mine is unfortunately like this too, and the dealer I took it to claimed that it wasn't possible to fix it as it would cause rubbing on the opposite end of the door.
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  #52  
Old 10-15-2014, 05:26 PM
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Re: Brand new 2015 Overland--already aggravated!!

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Originally Posted by JeepersCreepers View Post
OP, let me know if your dealer is able to fix the problem with your driver door not sitting flush. Mine is unfortunately like this too, and the dealer I took it to claimed that it wasn't possible to fix it as it would cause rubbing on the opposite end of the door.
They fixed mine without any issue and it opens and closes perfectly now and all outside body lines are aligned. However, now the interior door panel doesn't match up exactly with the dash, but I'd rather the outside look right, so I was ok with it.

Here is the before...

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  #53  
Old 10-15-2014, 09:43 PM
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Re: Brand new 2015 Overland--already aggravated!!

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Originally Posted by JeepersCreepers View Post
OP, let me know if your dealer is able to fix the problem with your driver door not sitting flush. Mine is unfortunately like this too, and the dealer I took it to claimed that it wasn't possible to fix it as it would cause rubbing on the opposite end of the door.

Just to clarify, I think your dealer may be talking about the gap between the doors not being even. Adjusting that could potentially cause the door to rub against the fender when opening/closing it if adjusted improperly. On my GC, the door doesn't close flush. It sticks out maybe 2mm or so. Adjusting that is probably as easy as loosening the latch and adjusting it inward a bit so that the door is pulled in tighter when closed. There's no way that would cause rubbing of any kind.
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  #54  
Old 10-15-2014, 09:46 PM
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Re: Brand new 2015 Overland--already aggravated!!

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Originally Posted by bmrisko View Post
They fixed mine without any issue and it opens and closes perfectly now and all outside body lines are aligned. However, now the interior door panel doesn't match up exactly with the dash, but I'd rather the outside look right, so I was ok with it.

Here is the before...

Mine looks even worse than that.....but probably because it's black and the misalignment really shows with the black paint. I can't believe how piss poor the quality control is on these vehicles. I'm actually embarrassed for them....
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  #55  
Old 10-16-2014, 04:21 PM
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Re: Brand new 2015 Overland--already aggravated!!

Quote:
Originally Posted by MSCA View Post
Just to clarify, I think your dealer may be talking about the gap between the doors not being even. Adjusting that could potentially cause the door to rub against the fender when opening/closing it if adjusted improperly. On my GC, the door doesn't close flush. It sticks out maybe 2mm or so. Adjusting that is probably as easy as loosening the latch and adjusting it inward a bit so that the door is pulled in tighter when closed. There's no way that would cause rubbing of any kind.
Well, I actually took it in for both issues. Mine doesn't close flush, and the doors are also misaligned like in bmrisko's photo, and the explanation for both not being able to be done (door misalignment, and door not sitting flush) was the same, but I could tell the dealership felt like I was being a pain for bringing it in for these issues, which is why I'll be taking it to another dealer eventually.

Regarding the door misalignment, I've decided to just let it go. I no longer notice it unless I'm specifically looking for it and fixing it would be a big job that might not even be possible, due to the fact that if the door alignment gets fixed, then that will throw off the alignment of the chrome trim (which is already not aligned perfectly) to such a degree that it would look much worse. I still always notice the door not sitting flush though, so I really hope they can fix it.

Oh and my tail lights aren't aligned either, but that's another thing I'm just going to accept because again, fixing it would probably make things only marginally better at best, if not worse than it was before.

One thing is for sure, next time I buy a Jeep, if I ever do, I'll be sure to look at more than just the paint prior to buying.
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  #56  
Old 10-18-2014, 10:22 PM
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Re: Brand new 2015 Overland--already aggravated!!

I had door and fender alignment issues. My dealership autobody shop was great on adjusting/fixing everything but the rear tailgate alignment is a bit off still. I would see if you can talk to Chrysler and find a dealer with a good body shop.


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