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  #1  
Old 10-02-2014, 01:28 PM
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Broken Window

Hello Folks,

Need some opinions, advice. My WK2 was broken into this past weekend and had the window broken, paint scratched, silver trim scratch, black exterior molding bent(Point of entry) and interior leather panel scratched. All is getting put back on new and door re-painted. For the glass though, my insurance (statefarm) indicates in the repair estimate that more than likely the window will be aftermarket and will not have the chrysler logo like all the others.

I guess here is were my question comes, can they do this? I've only had the truck for 3 months and i want everything original. Of course they indicate if i go OEM on the window i would have to pay difference. I mean seriously, what good is an insurance if they are not going to repair the vehicle back to how it was prior. I didn't have an aftermarket window so why try to be grimy.

I get that all this is to keep costs down but come on.

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  #2  
Old 10-02-2014, 02:26 PM
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Re: Broken Window

I guess your insurance company is cheap. If it's important to you, pay the difference, and get the OEM. Then I might start looking for a new insurance company, and I'd let them know it.
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Old 10-02-2014, 02:33 PM
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Re: Broken Window

Quote:
Originally Posted by jacko15 View Post
I guess your insurance company is cheap. If it's important to you, pay the difference, and get the OEM. Then I might start looking for a new insurance company, and I'd let them know it.

Oh trust me, I'm already considering it. ONce i got it all resolved and less stress i will diffinately start shopping for something better.
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Old 10-02-2014, 02:39 PM
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Re: Broken Window

You are getting it repaired at the Jeep dealer right? Ask the dealer if the quote included OEM glass. Most likely Jeep will only use OEM parts. You get to decide where to have to the car repaired not the insurance co.
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  #5  
Old 10-02-2014, 03:08 PM
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Re: Broken Window

Quote:
Originally Posted by ssgunner View Post
Oh trust me, I'm already considering it. ONce i got it all resolved and less stress i will diffinately start shopping for something better.
Dig thru the fine print in your policy, to see if it says anything about original parts for repairs under the various type claims. It may or may not. Your dealer may also know if your particular agency in your area tends to be a cheapskate and try to shave costs or if indeed the estimate simply wasn't written properly.

The difference probably isn't worth getting a lawyer involved, and it is possible the agency knows this.

Yeah, I'd be querying a few agents for other companies already regarding the use of OEM parts on any repairs.
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Old 10-02-2014, 03:27 PM
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Re: Broken Window

Quote:
Originally Posted by cnynctry View Post
You are getting it repaired at the Jeep dealer right? Ask the dealer if the quote included OEM glass. Most likely Jeep will only use OEM parts. You get to decide where to have to the car repaired not the insurance co.
No, i went to my dealer and said they don't handle insurance claims and directed me to a body shop behind dealer. I went to a local body shop in my area and took the quote my insurance gave me. Body shop would come up with their own quote seperate from insurance an the one from insurance would go void. if there are any differences then insurance would need to cut seperate check. Now for the OEM glass that's what body shop says more than likely it will be aftermarket but if i do want OEM i need to cover the difference.
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Old 10-02-2014, 05:02 PM
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Re: Broken Window

When our development was hit by a storm with large hail stones almost all 200 houses got new roofs and many got new gutters and siding. We even got a new roof on our shed. The only homes that did not get the work done promptly or eventually done partially (1/2 of roof replaced) were the neighbors insured with State Farm. They are hard ass (the hardest!).
Generally if your vehicle is less than 1 year old you can ask for OEM glass. My vehicle was over 2 years old and I asked for and got an OEM windshield, but I'm not insured with State Farm.
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Old 10-02-2014, 10:10 PM
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Re: Broken Window

My windshield was beaned 6 weeks after I bought my 2013. I filed the claim earlier this spring and the windshield was replaced with aftermarket. PGW (Pittsburgh Glass Works) auto glass. As an engineer, and after reading the issues on this site, I was very skeptical the replacement would be up to par, and was very much surprised at the quality of the glass replacement and workmanship from the company that installed it. The windshield has held up very well in the 6-8 months since it has been installed.

I was in an accident this past March, and the body shop who put the Jeep back together got some serious overspray on one of my rear windows. They said they would take care of it. Two months later I randomly looked back and saw a PGW logo on the glass. I scratched my head for a second and looked at the other windows to see the standard Mopar logo. It was only then I realized they replaced the window instead of scraping overspray off. I never would have guessed it was aftermarket, it fit right in.

Long story short, if you have to use aftermarket, demand they use PGW. As a very particular engineer, they have my seal of approval for quality aftermarket glass.
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  #9  
Old 10-03-2014, 01:42 PM
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Re: Broken Window

Nice to know there are quality aftermarket windows, but would still press for OEM if it is a windshield with rain sensor (which it is not either in this case).
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  #10  
Old 10-03-2014, 01:57 PM
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Re: Broken Window

Quote:
Originally Posted by AAAA View Post
When our development was hit by a storm with large hail stones almost all 200 houses got new roofs and many got new gutters and siding. We even got a new roof on our shed. The only homes that did not get the work done promptly or eventually done partially (1/2 of roof replaced) were the neighbors insured with State Farm. They are hard ass (the hardest!).
Generally if your vehicle is less than 1 year old you can ask for OEM glass. My vehicle was over 2 years old and I asked for and got an OEM windshield, but I'm not insured with State Farm.
I hate to gang up, but a wind strong enough to blow down a 3 foot high rather open picket fence took out some roofing as well. Unfortunately State Farm was the insurer for the roof.

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  #11  
Old 10-03-2014, 03:25 PM
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Re: Broken Window

Quote:
Originally Posted by AAAA View Post
Nice to know there are quality aftermarket windows, but would still press for OEM if it is a windshield with rain sensor (which it is not either in this case).
"Dealer or factory glass can only be purchased through the dealership. It is usually marked up 2 or 3 times the price of an OEM windshield. Many OEM auto glass manufacturers produce the glass for the automobile makers. An OEM auto glass manufacturer such as LOF/Pilkington, PPG, Mopar, Carlite, and Guardian may hold the original windshield template for the automobile producer. This means that the template used for manufacturing the windshield would fit perfectly. These auto glass OEM manufacturers will also use the "same original" template to make windshields for the public with their "own" insignia (Pilkington, Carlite, PPG, PGW, Guardian, Mopar). Dealer insignia glass can only be sold from the dealership. So this means the windshield is the same quality with a different insignia."


Nationwide Auto Glass Uses Quality OEM Glass for Vehicle Glass Replacement - Nationwide Auto Glass
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Old 10-03-2014, 03:35 PM
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Re: Broken Window

Good to know^^^
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