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  #13  
Old 01-21-2011, 11:02 AM
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Re: caveat emptor - let the flaming begin

good luck finding a "perfect" anything...especially a vehicle. The absolutely best vehicle with the fewst reported problems was 76 problems per 100 vehicles in the first 90 days of ownership. That means 76 of 100 vehicles had reported problems in the first 90 days. That was the BEST. No doubt replacing a dash twice sucks....but who says it was quality problems and not install problems.
Also...you guys use the lemon law too losely. My brother had a lemon law Nissan and it took literally hundreds of problems and like 65 visits to the dealer.

Please list the problems you had...so all owners can compare. Yoiu say various electrical and fit and finish...but only list the shudder and dash. Thanks
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  #14  
Old 01-21-2011, 11:16 AM
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Re: caveat emptor - let the flaming begin

I am very sorry to hear this is happening to you man. I am very concern with the purchase since this is the first time I actually buy a brand new car (not jsut new to me). The only good thing is that I knew it was a Jeep so it made it easier to buy (I had several Jeeps in the pass and never had a problem with any of them)

I am curiours about the dash problem you reported. It is winter so I wont see the sun until June (Oregon rains) so I wont even see if I have that problem for a very long time.

I do hope you get everything fix. I do believe it is a great car and a great redesign but I hate to hear this type of stories.
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Old 01-21-2011, 11:54 AM
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Re: caveat emptor - let the flaming begin

List of issues:

Shuddering while cruising at 40 MPH
Shuddering while decelerating from 60 MPH
Two defective dash pads
Radio switch malfunction
Alignment off
Bad drivers side wheel bearing
Driver front brake dragging on rotor
GPS inop due to "excess padding" sitting on top of the unit in the dash
Transmission hard clunk when shifting from park into drive
Rattles in passenger seat area, near track
Rattles in dash likely from poor install at dealership
Random in-operation of interior illumination

To list a few......
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  #16  
Old 01-21-2011, 12:09 PM
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Re: caveat emptor - let the flaming begin

This sounds like my last new BMW, and it cost a lot more that the WK2. If the repairs get out of hand, it would behoove Chrysler to do a buy-back and get you into another one.
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  #17  
Old 01-21-2011, 12:16 PM
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Re: caveat emptor - let the flaming begin

Sorry to hear but if it makes you feel any better I have a WJ and it a piece of shit on wheels . Hope everything gets figured out.
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  #18  
Old 01-21-2011, 12:22 PM
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Re: caveat emptor - let the flaming begin

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Originally Posted by Scottina06 View Post
Also...you guys use the lemon law too losely. My brother had a lemon law Nissan and it took literally hundreds of problems and like 65 visits to the dealer.
Lemon laws vary from state to state, but in my state it is possible to successfully lemon law your vehicle in as little as three visits to the dealership. It depends upon the seriousness of the issue at hand, but after three failed attempts at repairing the same problem, you can apply for the lemon law.

I was successful with a Ford I purchased a while back. It had an electrical problem in the stability assist system that the dealer could not repair correctly. I actually gave them four chances to repair it and then started the lemon law process. In the end, I got every penny back that I paid for the car, including taxes/tags/misc. fees.
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Old 01-21-2011, 12:48 PM
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Re: caveat emptor - let the flaming begin

wow....this does suck bro. Good Luck
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  #20  
Old 01-21-2011, 01:55 PM
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Re: caveat emptor - let the flaming begin

Sorry to hear of your troubles. There are just no excuses. Having said that, I feel this can happen with any make vehicle at any cost. I read that 50% of Land Rovers have defects.

I once had a similar problem plagued car....Lexus GS400. It was 1998 when this new Lexus came out. I recieved one of the first 5 to arrive here in Toronto. Within the first 4 months I had it back to the dealer 5 times with various electrical complaints. At 6000 km I took it in for the last time and told them that I plan to sell it immediately after the service. The next morning, I got a call at work from Lexus Canada. They appologised for all the problems and said there were two brand new GS400s at the dealer of which I could choose any one. In short, they gave me a new vehicle after 6000km/4months at no cost. Now that's customer service.

I do feel you have a lemon and unfortunately it happens. Good luck.
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  #21  
Old 01-21-2011, 02:22 PM
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Re: caveat emptor - let the flaming begin

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Originally Posted by Red G8R View Post
In short, they gave me a new vehicle after 6000km/4months at no cost. Now that's customer service.
.
Um wow. If something like that happened to me, I'd be a Lexus customer for life. That's impressive.
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  #22  
Old 01-21-2011, 02:31 PM
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Re: caveat emptor - let the flaming begin

i said it last spring when the wk2 was being released "I would never buy a first MY anything PERIOD"./

milous , scott and a host of other talked about how this was going to be different. the did all sorts of research. they planned these well.











OH WELL.
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  #23  
Old 01-21-2011, 02:35 PM
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Re: caveat emptor - let the flaming begin

Let's be blunt here:

If this were truly a result of bad design and an inherent problem with quality control we'd be hearing far more of these stories than we do.

You got a lemon, and that sucks. It can happen with any vehicle, regardless of cost, but your experience is the exception and not the rule.

I can find experiences similar to yours with any vehicle.
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  #24  
Old 01-21-2011, 04:25 PM
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Re: caveat emptor - let the flaming begin

Quote:
Originally Posted by Red G8R View Post
Sorry to hear of your troubles. There are just no excuses. Having said that, I feel this can happen with any make vehicle at any cost. I read that 50% of Land Rovers have defects.

I once had a similar problem plagued car....Lexus GS400. It was 1998 when this new Lexus came out. I recieved one of the first 5 to arrive here in Toronto. Within the first 4 months I had it back to the dealer 5 times with various electrical complaints. At 6000 km I took it in for the last time and told them that I plan to sell it immediately after the service. The next morning, I got a call at work from Lexus Canada. They appologised for all the problems and said there were two brand new GS400s at the dealer of which I could choose any one. In short, they gave me a new vehicle after 6000km/4months at no cost. Now that's customer service.

I do feel you have a lemon and unfortunately it happens. Good luck.
I am not surprised at all with what Lexus did to make you happy. I have personally been involved in 2 cases where "higher end"dealers(1 Audi A5 and 1 Cadillac CTS) went above and beyond to keep me happy when problems arose with their respective automobiles. I understand that ALL new vehicles have their assortment of problems but from my point of view I have been treated like royalty by these dealerships which in my opinion is worth the higher cost paid up front for a "higher end" vehicle.It is unfortunate that Jeep will not stand behind their product in the same manner.
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