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  #37  
Old 01-21-2011, 07:21 PM
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Re: caveat emptor - let the flaming begin

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Originally Posted by GlowingGhoul View Post
Both of my WK2's are just fine thanks, no luck needed...
You (or any other WK2 owners) don't have any basis for this conclusion yet. Vehicles just haven't been used long enough at this point. We need to get back to this conversation in 2-3 years.
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  #38  
Old 01-21-2011, 07:34 PM
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Re: caveat emptor - let the flaming begin

thats what i speak of...."Initial quality"....quality of materials, engineering etc. It is leaps and bounds better than the WK.
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  #39  
Old 01-21-2011, 07:48 PM
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Re: caveat emptor - let the flaming begin

Isn't there a tag on the drivers door or jamb that shoulds the build month / Year?

Would be interesting in seeing just how early in production this vehicle was built.
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  #40  
Old 01-21-2011, 08:12 PM
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Re: caveat emptor - let the flaming begin

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Originally Posted by JoeSchmoe007 View Post
You (or any other WK2 owners) don't have any basis for this conclusion yet. Vehicles just haven't been used long enough at this point. We need to get back to this conversation in 2-3 years.
I'm speaking of the present.

Clearly the OP is suffering from problems, right out of the gate, that the vast majority of us are not, and there's very little value to making any judgements about "First Year Issues" from one guy's misfortune.

What we can learn from this is just how Chrysler intends to address customer service going forward. Since any new "corporate values" are unlikely to break decades of individual dealership bad habits anytime soon, I think he should take it straight to Chrysler, and see what they do.
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  #41  
Old 01-21-2011, 09:00 PM
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Re: caveat emptor - let the flaming begin

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Originally Posted by robpp View Post

my point is 'I DO NOT BUY A FIRST MY VEHICLE' PERIOD.

.
I agree 100% and I've said the same thing several times already. Even if the vehicle in question was built by the most reliable auto manufacturer on earth, I still won't buy the first model year of a new or redesigned vehicle. I'd rather wait a year or so and let the company "fix" any of the little (or major, if there happen to be any) issues that are common on a new vehicle. It's an inevitable fact of life that there are likely to be things that pop up, no matter how much testing was done to the vehicle before it was launched.

That's NOT saying that anyone who buys a first model year is a fool...it's just saying that I don't want to be one of those people. And there's nothing wrong with waiting or not waiting when it comes to our personal car buying decisions.
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  #42  
Old 01-21-2011, 09:18 PM
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Re: caveat emptor - let the flaming begin

There seems to be a number of members who are stalking the WK2 section just waiting to proclaim how wise they are because they will NEVER buy a first MY vehicle and by inference, how STUPID we are because we are buying / have bought one.

Might I suggest those who have no interest in OWNING a 2011 WK2 refrain from posting in the WK2 section unless they have something constructive to say?

As for the OP's issues, I would have started the lemon law paperwork about half way through that laundry list if these issues weren't resolved as they we discovered. You can always stop the process if things get worked out and in some cases the simple act of filing gets the manufacturer to do a buy back before it goes to court if they know it's got serious issues.

OTOH, most of these seem like minor issues that the dealer should be able to resolve. and although it sucks that is the risk you take on not only a first MY vehicle but the first of a particular sub model of a first MY vehicle. Kind of like the double whammy.
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  #43  
Old 01-22-2011, 10:27 PM
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Re: caveat emptor - let the flaming begin

Kgrencer if you are still reading this which dealer are you going to? I live in Phoenix area and am considering Jeep GC.
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  #44  
Old 01-22-2011, 11:06 PM
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Re: caveat emptor - let the flaming begin

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Originally Posted by robpp View Post
i said it last spring when the wk2 was being released "I would never buy a first MY anything PERIOD"./

milous , scott and a host of other talked about how this was going to be different. the did all sorts of research. they planned these well.

OH WELL.
x2. 1st run cars are almost always bad juju.
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  #45  
Old 01-23-2011, 03:25 AM
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Re: caveat emptor - let the flaming begin

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Originally Posted by robpp View Post
...well yeah, instead of issueing TSB now they issue RRT or whatever the acronym is. GREAT> an issue is an issue NO MATTER WHAT YOU CALL IT. and then they still have TSB to make each amount look smaller.
where is the RRT list? so we can REALLY see all the issues in ONE PLACE????????
Your information is incorrect. They are now combining RRT's (Rapid Response Transmittals) with TSB's. RRT's have always been around, they are simply a method of QUICKLY getting out information on a particular problem. A TSB takes longer due to legal approval and other factors. NOTHING has been changed to make the amount of bulletins released "look smaller".

At the same point in time after release, the WK had twice as many TSB's issued than the WK2 has. But TSB's vary in severity so counting them is not really an accurate method to determine reliability.
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  #46  
Old 01-23-2011, 07:55 AM
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Re: caveat emptor - let the flaming begin

[QUOTE=robpp;339200]you guys like to say 'over 100,000' sold; maybe 5K of those have ever even seen this forum. prolly more like 3K but lets stick with 5.

so that 1/20th of the amount sold. so you MAY only see 1/20 of the issues. YES?

so for every issue reported here there are prollly 19 more that you didnt hear about...



You actually don't need to hear about the problems from all 100K. If there are 1/20th of the owners on this forum, they represent a sample of the 100K and through inferential statistics, you can gauge the problems of the population as a whole. Most of the problems being reported in this forum are pretty similar which is typical of first year builds. Every new manufacturing process, new vehicle design will have kinks that need to be worked out. The first few lots of a new manufacturing process of a complicated new design will always have slightly higher variation and thus high problems in the sample but they are quickly corrected and the number of defects per 100 vehicles will go down.

As Scott has said, no vehicle is perfect and there will always be problems. Many want the 8 speed transmission and I guarantee there will be problems associated with that the we haven't anticipated. Either way, buying a first year production does bring the risk of more problems than follow on years, but I don't think the problems are at the point to vilify a vehicle because some samples of a population have reported problems. The true extent of this statistical picture will not be seen until the full year has past.
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  #47  
Old 01-23-2011, 08:09 AM
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Re: caveat emptor - let the flaming begin

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Originally Posted by Navy1 View Post


You actually don't need to hear about the problems from all 100K. If there are 1/20th of the owners on this forum, they represent a sample of the 100K and through inferential statistics, you can gauge the problems of the population as a whole. .

The number of WK2 owners here is really insignificant when you consider the number of WK2 on the road already. The sample size would be so small compared to the population that any statistical results would have too much variability to be statistically significant.

If you think about it, there are really only a handful of WK2 owners who are members of this forum. And of those, even fewer are active posters in this forum. If there are already more than 100,000 WK2's on the road, then we don't have anywhere near enough owners here to represent a decent sample size.
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  #48  
Old 01-23-2011, 08:26 AM
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Re: caveat emptor - let the flaming begin

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The number of WK2 owners here is really insignificant when you consider the number of WK2 on the road already. The sample size would be so small compared to the population that any statistical results would have too much variability to be statistically significant.

If you think about it, there are really only a handful of WK2 owners who are members of this forum. And of those, even fewer are active posters in this forum. If there are already more than 100,000 WK2's on the road, then we don't have anywhere near enough owners here to represent a decent sample size.
The number of members and posters here COULD be statistically significant for a population of 100K members. We don't have enough data to support whether it is statistically significant or not. Based on your assumptions then, the gallup polls who only poll 100 people and INFER the populations of millions then is not legit. I do believe there are enough members posting here with problems to be an adequate sample to INFER the population as a whole.
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