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Old 08-14-2012, 12:51 PM
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Certified Pre-Owned questions

I purchased a Certified 2011 Grand Cherokee Limited, with less than 36k miles and have some questions.

- I did not notice this until about a week after having the vehicle, but the front driver window has some scratches in it, almost like someones little dog scratched it -- is this something that should have been discovered during certification? or would this be covered by the full manufacturer warranty?

- I noticed that the muffler has some discoloration and a little corrosion (looks like rust almost) -- again, is this something that should have been discovered during certification? or would this be covered by the full manufacturer warranty?

Thanks guys! You rock, I appreciate your help so much!
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Old 08-14-2012, 05:10 PM
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Re: Certified Pre-Owned questions

Talk to the dealer you purchased it from - you never know what they are willing to do to make a customer happy.

Strictly speaking, the damage you mention would not likely be covered by either the re-certification or the manufacturer's warranty. They sound like typical wear and tear to be expected when buying a used car.
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