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  #1  
Old 12-24-2014, 04:18 PM
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Class action lawsuit against Chrysler

I think its time some serious legal action needs to be taken against Chrysler in regards to the bad 8 speed transmissions. They know they have a bad product and the band aid TSB's are not working.

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Old 12-24-2014, 05:47 PM
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Re: Class action lawsuit against Chrysler

I'm not saying this because my 8 spd is working fine, and has since the beginning. Class action lawsuits have a way of making lawyers rich, and not much else.
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Old 12-24-2014, 05:56 PM
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Class action lawsuit against Chrysler

im in!

my jeep has been in the shop for about a week with ongoing tranny and gauge cluster problems.

I already have a case open with Chrysler and so far had a new steering rack installed at 345 miles and this is my second trip in for tranny and electrical glitches. Currently have 2k on the odo.

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Old 12-24-2014, 06:23 PM
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Re: Class action lawsuit against Chrysler

True...... But something needs to be done. They know its a bad product. Along with a safety issue. I filed a complaint with NHTSA also.

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I'm not saying this because my 8 spd is working fine, and has since the beginning. Class action lawsuits have a way of making lawyers rich, and not much else.
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Old 12-24-2014, 07:13 PM
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Re: Class action lawsuit against Chrysler

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Originally Posted by jacko15 View Post
I'm not saying this because my 8 spd is working fine, and has since the beginning. Class action lawsuits have a way of making lawyers rich, and not much else.
Add to that the fact that class action lawsuits can drag out for years. Most people will have cut their losses and will be well into another vehicle or two before that happens.
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Old 12-24-2014, 08:16 PM
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Re: Class action lawsuit against Chrysler

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Originally Posted by BigDiesel View Post
I think its time some serious legal action needs to be taken against Chrysler in regards to the bad 8 speed transmissions. They know they have a bad product and the band aid TSB's are not working.
I disagree with you on Chrysler knowing/thinking they have a bad product. In fact you might want to read this:

News: Official: $266 million for transmissions | Allpar Chrysler, Dodge, and Jeep News
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Old 12-24-2014, 08:55 PM
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Re: Class action lawsuit against Chrysler

Oh they know they have issues. They're just turning the corporate blind eye towards it at this time. Throwing another $266M at Kokomo to build more transmissions doesn't mean much if they aren't fixing the issues in the ones currently being built.
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Old 12-25-2014, 01:47 AM
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Re: Class action lawsuit against Chrysler

They have a bad product and they know it. They should have never tinkered with the ZF Merritor version when they licensed it.

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I disagree with you on Chrysler knowing/thinking they have a bad product. In fact you might want to read this:

News: Official: $266 million for transmissions | Allpar Chrysler, Dodge, and Jeep News
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Old 12-25-2014, 03:09 AM
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Re: Class action lawsuit against Chrysler

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Originally Posted by BigDiesel View Post
They have a bad product and they know it. They should have never tinkered with the ZF Merritor version when they licensed it.
You know that is what people say about the 9 speed in my 2014 Cherokee Limited. Yet I have never had a TSB/Flash done to it and it shifts perfectly.

I do believe people are having trouble with these software/computer controlled transmissions but I don't think the problems are inherent in the transmission but more so with the driver. I can't believe that quality control is so poor with these transmissions that one has problems and the next one down the line doesn't. Since they all run the same software and use the same parts the only difference has to be in the driver. I don't believe my perfect transmission was just the luck of the draw.
I think it has to do with the way I broke it in and my everyday driving habits. Someplace in this forum is a comment from a Service Manager. He said in his experience most of the people having problems with these transmissions have been playing around with the different modes. His best advice was that unless specific conditions call for it to put the transmission in auto and leave it there.
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Old 12-25-2014, 08:38 AM
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Re: Class action lawsuit against Chrysler

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Originally Posted by macfan View Post
You know that is what people say about the 9 speed in my 2014 Cherokee Limited. Yet I have never had a TSB/Flash done to it and it shifts perfectly.

I do believe people are having trouble with these software/computer controlled transmissions but I don't think the problems are inherent in the transmission but more so with the driver. I can't believe that quality control is so poor with these transmissions that one has problems and the next one down the line doesn't. Since they all run the same software and use the same parts the only difference has to be in the driver. I don't believe my perfect transmission was just the luck of the draw.
I think it has to do with the way I broke it in and my everyday driving habits. Someplace in this forum is a comment from a Service Manager. He said in his experience most of the people having problems with these transmissions have been playing around with the different modes. His best advice was that unless specific conditions call for it to put the transmission in auto and leave it there.

I've always felt that the problems with these electronic "learning" 8 and 9-speed transmissions rests with individual driving habits as that is the biggest variable that the software encounters and has to compensate for. And it flat out is failing to do that.

Yet, there's nothing I (or many other drivers for that matter) can point a finger at that would explain how my transmission managed to "learn" how to up and downshift harshly based on my driving habits. I don't "play around" with the modes. I also highly doubt that the way you broke yours in and your daily driving habits were/are any better than mine.

I haven't read any report that these transmissions are failing mechanically. Even replacing the valve body hasn't been a 100% fix for those who've had that done. That just reinforces my opinion that it's a software problem.

My reply to this "service manager" you mention... Absolute Bullshit.

What was the point in offering the various modes if using any of them causes transmission problems?

How does one "playing around" with them in an attempt to learn how they work differ from using them under "specific conditions"... and how would the transmission be able to differentiate between the two?

In reality, this service manager knows there's a problem. His smoke blowing about putting it in auto and leaving it there does not prevent transmission problems any more than "playing around" with the modes causes them.
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Old 12-25-2014, 10:02 AM
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Quote:
Originally Posted by MDBones View Post

I've always felt that the problems with these electronic "learning" 8 and 9-speed transmissions rests with individual driving habits as that is the biggest variable that the software encounters and has to compensate for. And it flat out is failing to do that.

Yet, there's nothing I (or many other drivers for that matter) can point a finger at that would explain how my transmission managed to "learn" how to up and downshift harshly based on my driving habits. I don't "play around" with the modes. I also highly doubt that the way you broke yours in and your daily driving habits were/are any better than mine.

I haven't read any report that these transmissions are failing mechanically. Even replacing the valve body hasn't been a 100% fix for those who've had that done. That just reinforces my opinion that it's a software problem.

My reply to this "service manager" you mention... Absolute Bullshit.

What was the point in offering the various modes if using any of them causes transmission problems?

How does one "playing around" with them in an attempt to learn how they work differ from using them under "specific conditions"... and how would the transmission be able to differentiate between the two?

In reality, this service manager knows there's a problem. His smoke blowing about putting it in auto and leaving it there does not prevent transmission problems any more than "playing around" with the modes causes them.
Agree MD, software software software they just cant get it right. Any software that depends on millions of end users to all act in exactly the same way or your jeep doest run right is garbage. Every person is going to drive it just a little bit different and the software needs to adapt to that, not blame the person because they drove a certain style when they bought their new car. Been almost two years on the GCs and people still have shift issues, no excuse for that.
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Old 12-25-2014, 10:24 AM
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Re: Class action lawsuit against Chrysler

Quote:
Originally Posted by silvermax04 View Post
Agree MD, software software software they just cant get it right. Any software that depends on millions of end users to all act in exactly the same way or your jeep doest run right is garbage. Every person is going to drive it just a little bit different and the software needs to adapt to that, not blame the person because they drove a certain style when they bought their new car. Been almost two years on the GCs and people still have shift issues, no excuse for that.
I agree, there's no excuse for it. For the most part I think the software is pretty impressive... they just need to get the bugs out of it.

I had the adaptive relearn done to mine and so far (knock on wood) my transmission has been shifting smoothly. If the harsh shifting returns I can live with going through the relearn process again. There's no other alternative at this time so I can accept that. It's still not an excuse not to find and fix the inherent problems in the software.

I won't hold my breath for it though. As an example, the Jeep GC had defective brake rotors when they came out in 93. It took Chrysler until 02 to finally admit to and fix that problem. There was no excuse for that either.
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