Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 03-10-2014, 07:00 PM
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Jan 2013
Location: Atlanta area
Posts: 24
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 672
r-man is on a distinguished road
Compass inoperable

'14 JGC Summit with Nav.. Small issue but big frustration. My compass only works occasionally. So far the dealer has replaced the radio and today replaced a sensor in the rear view mirror but still not working. Sometimes the compass will activate upon starting the car but most times it does not. Compass does not activate except upon starting. Anyone have a clue?
__________________

__________________
Reply With Quote
  #2  
Old 03-20-2014, 04:06 PM
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Jan 2013
Location: Atlanta area
Posts: 24
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 672
r-man is on a distinguished road
Re: Compass inoperable

RESOLUTION!! After taking the JGC in for the 3rd time and the dealer keeping it for a week, this time replacing the antenna (after replacing the radio and the rear view mirror previously) it still did not work. Chrysler flew in some guru who told them that practically all the electronics flow through the Body Control Module and to check that. Guess what - faulty BCM. Now I knew the electronics were controlled by the BCM from reading this forum - WHY DID CHRYSLER DEALERS NOT KNOW THIS? Why didn't the electrical schematics not show this? Bottom line, Chrysler had to bear the cost of a radio, mirror, antenna, rental car for me for a week (they sent me to Enterprise) and who knows how many manhours that could have been saved if they just looked it up.
__________________

__________________
Reply With Quote
  #3  
Old 04-23-2014, 03:04 PM
Member
My Jeep: 2013 3.6L WK2
 
Join Date: Apr 2014
Location: Chicago, IL
Posts: 101
Thanks: 7
Thanked 3 Times in 3 Posts
Rep Power: 296
KJPECHO is on a distinguished road
Re: Compass inoperable

I just bought a 2013 JGC. I do not have NAV...I looked for my directional compass for a few days and was beginning to think, "what the hell kind of vehicle now a days comes without a compass?" when I noticed on my EVIC display in the upper left hand corner, two dashes (--). I looked in the user manual and it is in fact my compass. I have attached a picture which shows my EVIC display with the two dashes. I tried many times to calibrate the compass through the SETUP menu and driving in 360deg circles (probably look like a fool doing so), and still have no luck. Still only two dashes (--). I did notice when looking through the user manual that my compass variance zone should be set at 9 but it is set at 8 and I can not change it. Do you think that this issue could be the same problem with the Body Control Module (BCM)? Not sure if the wiring/electronics is the same in the 2013 as in the 2014.
Attached Images
File Type: jpg IMG_8787.jpg (453.8 KB, 9 views)
__________________
Reply With Quote
  #4  
Old 04-23-2014, 11:01 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Sep 2013
Posts: 226
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 5416
WATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond repute
Re: Compass inoperable

Still in warranty, let dealer handle it.
__________________
Reply With Quote
  #5  
Old 04-24-2014, 08:26 AM
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Mar 2014
Location: New York
Posts: 66
Thanks: 6
Thanked 7 Times in 5 Posts
Rep Power: 310
Racer83L has a reputation beyond reputeRacer83L has a reputation beyond repute
Re: Compass inoperable

Quote:
Originally Posted by KJPECHO View Post
I just bought a 2013 JGC. I do not have NAV...I looked for my directional compass for a few days and was beginning to think, "what the hell kind of vehicle now a days comes without a compass?" when I noticed on my EVIC display in the upper left hand corner, two dashes (--). I looked in the user manual and it is in fact my compass. I have attached a picture which shows my EVIC display with the two dashes. I tried many times to calibrate the compass through the SETUP menu and driving in 360deg circles (probably look like a fool doing so), and still have no luck. Still only two dashes (--). I did notice when looking through the user manual that my compass variance zone should be set at 9 but it is set at 8 and I can not change it. Do you think that this issue could be the same problem with the Body Control Module (BCM)? Not sure if the wiring/electronics is the same in the 2013 as in the 2014.
I dont know if you have a base model or not, but in the past I had a base charger, and there was no compass installed in the car.. the display looked like that one.
__________________
Yes I have a Jeep.
Reply With Quote
  #6  
Old 04-24-2014, 09:05 AM
AAAA's Avatar
Premium Member
My Jeep: 2015 3.6L WK2
 
Join Date: Jan 2011
Location: Upstate NY
Posts: 2,686
Thanks: 38
Thanked 49 Times in 44 Posts
Rep Power: 1543503
AAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond reputeAAAA has a reputation beyond repute
Re: Compass inoperable

Quote:
Originally Posted by r-man View Post
RESOLUTION!! After taking the JGC in for the 3rd time and the dealer keeping it for a week, this time replacing the antenna (after replacing the radio and the rear view mirror previously) it still did not work. Chrysler flew in some guru who told them that practically all the electronics flow through the Body Control Module and to check that. Guess what - faulty BCM. Now I knew the electronics were controlled by the BCM from reading this forum - WHY DID CHRYSLER DEALERS NOT KNOW THIS? Why didn't the electrical schematics not show this? Bottom line, Chrysler had to bear the cost of a radio, mirror, antenna, rental car for me for a week (they sent me to Enterprise) and who knows how many manhours that could have been saved if they just looked it up.
Reminds me of Fiat. Doh!
__________________
Overland- Nokian WRG3 SUV tires, front and t. c. skid plates, Bosch Icon blades, Husky X-Act Contour slush mats, MOPAR cargo mat. Successor to trouble-free 2011 Limited.
(Avatar- http://www.ussslater.org/)
Reply With Quote
  #7  
Old 04-24-2014, 09:30 AM
scooterha's Avatar
Premium Member
My Jeep: 2012 3.6L WK2
 
Join Date: Sep 2011
Location: WV
Posts: 1,706
Thanks: 0
Thanked 38 Times in 30 Posts
Rep Power: 220143
scooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond reputescooterha has a reputation beyond repute
Re: Compass inoperable

Get it to the dealer and don't fool with it.
__________________
Current Vehicle: 2015 Chrysler 200 S 2.4 Tigershark.
Granite Crystal Metallic. May not have the Jeep, but I'll still drop in and keep up with the news.
Reply With Quote
  #8  
Old 06-11-2014, 03:29 PM
Member
My Jeep: 2013 3.6L WK2
 
Join Date: Apr 2014
Location: Chicago, IL
Posts: 101
Thanks: 7
Thanked 3 Times in 3 Posts
Rep Power: 296
KJPECHO is on a distinguished road
Re: Compass inoperable

Finally got to the bottom of this compass issue...you're all gonna love this!

So my JGC was a base model Laredo 4x4. I wasn't aware of it when I bought the vehicle used but the car did not originally come with a sunroof (wtf car does not come with a sunroof...its 2014?). The sunroof was installed aftermarket by the dealership (not sure if it was done by the original purchaser when they bought the vehicle or done by the dealership when it was up for sale the 2nd time. Chrysler warranties the sunroof...but it so happens that the module that the compass gets its navigational information from is located exactly where the hole of the sunroof is...the dealership said they went up there and fished for the wires/connection to see if it was left up there and they said it was removed when the sunroof was installed. No OEM navigational compass for me ever....looks like ill be stopping at 1st truck stop I see on my next road trip, for one of those godawful dashboard compasses....SMH
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
New Compass owner soon dragon672 Compass and Patriot 5 06-04-2014 11:51 AM
Help with Compass AcidCold Troubleshooting/Problems 4 10-13-2011 11:02 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 09:12 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.