Creaking sound from passenger side front wheel area. Dealer does not know cause. - Page 2 - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 - > Trouble Shooting/Problems/Service

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #13  
Old 11-06-2014, 10:43 AM
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jul 2013
Posts: 158
Thanks: 2
Thanked 39 Times in 23 Posts
Rep Power: 1412
JEB1 is on a distinguished road
Creaking sound from passenger side front wheel area. Dealer does not know cause.

I had a similar creak. I would hear it when I made slow sharp left turns, such as when pulling into a parking space. It was a bushing on the control arm. Dealer replaced the entire arm--can't replace just the bushing--and the sound is gone.


Sent from my iPad using JeepGarage

Reply With Quote
Sponsored Links
Advertisement
 
  #14  
Old 11-06-2014, 06:43 PM
kwb18's Avatar
Member
My Jeep: 2011 5.7L WK2
 
Join Date: Oct 2014
Location: Utah
Posts: 121
Thanks: 1
Thanked 10 Times in 9 Posts
Rep Power: 900
kwb18 is on a distinguished road
Mine is still doing this. I know it's from the first post I did. I wasn't able to really bend it back without taking the bracket off. My crossmember bracket is sandwiched to my isolator bushing and that's the weird noise I'm hearing. I'm going to repair this tonight. I'm going to remove the crossmember bracket and hopefully I will be able to bend it back to it's original shape. I guess if all else fails, the bracket replacement is like $30.00. I'll give an update once I've completed it too see if this really did resolve the sound.

Well I just got done getting everything back into the shape it was. The sound is completely gone. When I took the larger bolt out, a lot of nasty rust colored water came out. Maybe that build up causes the bushings to dry out and become squeaky.
__________________
"When my mother was pregnant with me, they did an ultrasound and found she was having twins. When they did another ultrasound a few weeks later, they discovered that I had adsorbed the other fetus. Do I regret this? No, I believe his tissue has made me stronger. I now have the strength of a grown man and a little baby." -Dwight Schrute
Reply With Quote
The Following User Says Thank You to kwb18 For This Useful Post:
  #15  
Old 11-12-2014, 02:54 PM
FHLH's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jun 2014
Location: HouTX
Posts: 206
Thanks: 74
Thanked 22 Times in 19 Posts
Rep Power: 1917
FHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond repute
Garage
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Quote:
Originally Posted by Dark_Shadow_GC View Post
Hello everyone. I bought a 2014 Grand Cherokee Overland back in June. For the past 4000 or so miles it has been great but about 2 weeks ago I noticed this creaking sound coming from the passenger side front wheel area. Jeep was dropped off at the dealer last Thursday. They said they had to take parts off to see what the issue is. Now we are at Monday and they still have no idea what the issue is. They said they called Jeep engineering to see if they could help. The noise I am hearing is very similar to when you step on an uneven hardwood floor and it creaks.

I was initially able to replicate it on the Jeep when weight shifted, such as coming to a stop. But by the time I took it in to the dealer a week later, I could hear it with normal driving conditions.

Have any of you ever come across anything like this?

I have attached a video, well audio I recorded of the noise. It can best be heard between the 10 -20 second time frame.
Yup... I have it too, except mine sounds like it's coming from the driver side front. Had the truck in for 5 days, they replaced the strut, a check valve in the QL that was leaking, claimed to have it fixed. It's now worse than before.

I'm taking it back in next week to have them fix. Mind you this is the only issue I've had with my Unicorn.... HOWEVER, I will LEMON this vehicle if they don't fix it. I'm not owning a 50K vehicle that creaks and moans.
__________________
'00 Ram 2500 QCLB Cummins 6spd 4x4
'11 GLK350
'13 335i M-Sport
'14 Grand Cherokee Summit EcoDiesel 4x4 (sold)
Reply With Quote
  #16  
Old 11-19-2014, 07:00 PM
Member
 
Join Date: Nov 2014
Location: Tasmania, Australia
Posts: 9
Thanks: 3
Thanked 1 Time in 1 Post
Rep Power: 760
Funkay is on a distinguished road
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Hey I'm new (first post)

I just wanted to say that's the exact same sound that our old Mazda 6 wagon used to make in Townsville (QLD Australia) when it was hot. We have moved now to Tasmania (much cooler place) and we haven't heard it at all.
Same position too. It used to drive me nuts.

I hope yours gets sorted out
Reply With Quote
  #17  
Old 11-19-2014, 07:30 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Dec 2012
Location: Atlanta, Ga
Posts: 373
Thanks: 43
Thanked 80 Times in 47 Posts
Rep Power: 7512
darknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond reputedarknit3 has a reputation beyond repute
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I got mine from the dealer last week and the creak is gone. I asked for details and all they said was they they tightened all of the bold in the font passenger wheel as well as the suspension. I asked if they knew which on in specific made it stop but they did not say.

No I have to go back to get a part of the tailgate replaced because that was creaking too. They found something broken from when installed at the factory.

And lastly, because it would not be a dealer visit if they did not screw something else up. I have to have the glove box replaced because they scuffed it up when they had it.

I love the Jeep but if it keeps creaking I am going to have to jump to a different brand. For as much as it costs, I should not have this many warranty trips to dealer.
__________________
2017 Volvo XC90 T6 R Design in Electric Silver w/ Polestar

Sold:
2014 Jeep Grand Cherokee Overland 4X4 in Max Steel
Reply With Quote
  #18  
Old 11-19-2014, 08:39 PM
Barboots's Avatar
Senior Member
My Jeep: 2014 3.0L WK2
 
Join Date: Aug 2013
Location: Perth, Western Australia
Posts: 2,371
Thanks: 130
Thanked 328 Times in 281 Posts
Rep Power: 10601
Barboots has disabled reputation
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Quote:
Originally Posted by kwb18 View Post
I may have your answer. Here's the situation I had. I painted my calipers last weekend. After everything was put back together, I heard this exact same sound coming from my drivers side. I took the tire off and inspected. Couldn't find anything. After almost pulling my hair out, I had my friend turn the wheel while I was under the Jeep. Here's what you need to look for,

Above your control arm, there is a metal plate. I was trying to find a good spot to put my jack stand. I started jacking the Jeep up from under that control arm. Not a good spot. What it did, it bent the control arm up into that plate. The plate and the control arm were touching and causing friction which is exactly what that sound is.

After inspecting the other side, I saw there was a clear amount of space between that arm and the plate above it. That's what was causing my sound. I bent it back down so the two were no longer touching and the sound is now gone. Mind you, I only tried jacking that one side up before I realized my stupidity.

If you've had your tires rotated or what not, maybe some one decided it would be a good idea to jack the Jeep up from the same place I did. I've attached pictures to help you see how much space you should have. I still have some more work to do on mine. I was in a hurry on my lunch.

I inadvertently did this "adjustment" doing my first wheel swap, and the creak which resulted was exactly as described. Turning, minor articulation over ramps and speed bumps, coming to rest and moving off were all situations where a creak was heard. The sound appeared to come from an area between the driver's footwell and the lower back edge of the driver's door.

I'd be having a very close look in this area if you have similar problems.

I paid $480 from two new brackets, though probably should have just bent them back as above.

Cheers,
Steve
__________________
2014 Overland CRD
Perth, Western Australia
Reply With Quote
  #19  
Old 11-20-2014, 08:28 PM
jbasco20's Avatar
Member
My Jeep: 2014 6.4L SRT8 WK2
 
Join Date: Aug 2013
Location: Lake Charles, LA
Posts: 81
Thanks: 1
Thanked 8 Times in 2 Posts
Rep Power: 1301
jbasco20 is on a distinguished road
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Quote:
Originally Posted by kwb18 View Post
I may have your answer. Here's the situation I had. I painted my calipers last weekend. After everything was put back together, I heard this exact same sound coming from my drivers side. I took the tire off and inspected. Couldn't find anything. After almost pulling my hair out, I had my friend turn the wheel while I was under the Jeep. Here's what you need to look for,

Above your control arm, there is a metal plate. I was trying to find a good spot to put my jack stand. I started jacking the Jeep up from under that control arm. Not a good spot. What it did, it bent the control arm up into that plate. The plate and the control arm were touching and causing friction which is exactly what that sound is.

After inspecting the other side, I saw there was a clear amount of space between that arm and the plate above it. That's what was causing my sound. I bent it back down so the two were no longer touching and the sound is now gone. Mind you, I only tried jacking that one side up before I realized my stupidity.

If you've had your tires rotated or what not, maybe some one decided it would be a good idea to jack the Jeep up from the same place I did. I've attached pictures to help you see how much space you should have. I still have some more work to do on mine. I was in a hurry on my lunch.

thanks for posting man... I just had this happen to me and you helped me find the problem quick!
__________________
2014 Jeep SRT White/Black Chrome Wheels W/Borla S & Catch Can. (08/24/2013)
2002 Mustang GT Conv Supercharged 521RWHP
2003 Lincoln Aviator (Daily Driver)
Reply With Quote
  #20  
Old 12-02-2014, 02:21 PM
FHLH's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Jun 2014
Location: HouTX
Posts: 206
Thanks: 74
Thanked 22 Times in 19 Posts
Rep Power: 1917
FHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond reputeFHLH has a reputation beyond repute
Garage
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Update on mine:
Second trip to the dealer, replaced the sway bar assembly and end links, etc.. noise is gone.
__________________
'00 Ram 2500 QCLB Cummins 6spd 4x4
'11 GLK350
'13 335i M-Sport
'14 Grand Cherokee Summit EcoDiesel 4x4 (sold)
Reply With Quote
  #21  
Old 12-07-2014, 02:04 PM
Member
 
Join Date: Nov 2013
Location: DFW area
Posts: 9
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1113
Bow0512 is on a distinguished road
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I have the same situation on both sides. Can I just unbolt the crossmember and take it off or do I need to get the front end in the air?
Reply With Quote
  #22  
Old 12-12-2014, 12:26 AM
Member
 
Join Date: Mar 2013
Posts: 357
Thanks: 59
Thanked 26 Times in 17 Posts
Rep Power: 1821
Briant73 has a reputation beyond reputeBriant73 has a reputation beyond reputeBriant73 has a reputation beyond reputeBriant73 has a reputation beyond reputeBriant73 has a reputation beyond repute
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I had a creaking/rubbing/groaning sound for possibly a week and then it went away completely and hasn't been back since (this was back in the spring/early summer). I'll keep this thread handy if it every comes back again.
Reply With Quote
  #23  
Old 12-12-2014, 12:27 AM
Member
 
Join Date: Nov 2014
Location: Tasmania, Australia
Posts: 9
Thanks: 3
Thanked 1 Time in 1 Post
Rep Power: 760
Funkay is on a distinguished road
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

The way we fixed our Mazda was going on bumpy roads. Not sure why it worked but it did lol. Also putting the brakes on a bit hard.


Sent from my iPhone using JeepGarage
Reply With Quote
  #24  
Old 02-10-2015, 10:10 PM
Member
 
Join Date: Apr 2014
Posts: 24
Thanks: 10
Thanked 0 Times in 0 Posts
Rep Power: 984
SAOverland is on a distinguished road
Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I've been having this same problem from the front driver's side of my '14 Overland Diesel 4x4. It seems to be much louder and happen with less impact when the temperature is cooler outside. Took it to the dealer, and after first being unable to reproduce the sound, giving me back the car and saying "nothing is wrong," I finally got them to hear it and replace a strut. The strut didn't fix the sound, and now they want to replace the sway bar assembly.

The only problem is that the sway bar assembly is on backorder for the next 3 weeks or more, with my service advisor saying it's likely because many people are having the same problem.

I happen to be moving out of state in 2 weeks, so I contacted a dealer there and asked if they could order the sway bar assembly so I wouldn't have to keep waiting. They said no, and stated they'd have to diagnose the vehicle themselves because if they bought a part from Jeep that wasn't faulty, they'd have to eat the cost. I understood their position, and called Jeep's 800 customer service line to ask if Jeep could give them permission to return the part for a refund in the event it wasn't my issue.

Escalated to a manager and got a call back within 24 hours. Manager stated he'd try to get their parts support service to expedite getting the part and see if they could get my vehicle repaired in the next week or two. Hopefully Jeep can prove themselves from a customer service perspective and get this resolved.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
annoying creaking noise for rear passenger interior jmg2 Grand Cherokee - WK2 - 19 11-16-2014 07:06 PM
Squeak coming from passenger side rear seat area ray101381 Troubleshooting/Problems Discussion 10 07-16-2014 09:35 PM
Does anyone know what this is / does? stech Grand Cherokee - WK2 - 23 05-13-2014 05:59 PM
Passenger seat creaking when someone is sitting in it Maxsteele2014 Trouble Shooting/Problems/Service 2 10-28-2013 10:54 AM
Creaking/squeaking sound Radside Trouble Shooting/Problems/Service 4 02-05-2011 06:45 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 11:13 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.