Creaking sound from passenger side front wheel area. Dealer does not know cause. - Jeep Garage - Jeep Forum

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  #1  
Old 10-27-2014, 05:06 PM
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Creaking sound from passenger side front wheel area. Dealer does not know cause.

Hello everyone. I bought a 2014 Grand Cherokee Overland back in June. For the past 4000 or so miles it has been great but about 2 weeks ago I noticed this creaking sound coming from the passenger side front wheel area. Jeep was dropped off at the dealer last Thursday. They said they had to take parts off to see what the issue is. Now we are at Monday and they still have no idea what the issue is. They said they called Jeep engineering to see if they could help. The noise I am hearing is very similar to when you step on an uneven hardwood floor and it creaks.

I was initially able to replicate it on the Jeep when weight shifted, such as coming to a stop. But by the time I took it in to the dealer a week later, I could hear it with normal driving conditions.

Have any of you ever come across anything like this?

I have attached a video, well audio I recorded of the noise. It can best be heard between the 10 -20 second time frame.
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  #2  
Old 10-28-2014, 08:58 AM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I have had the same noise on my 2011 overland. The strange issue with my noise is that it must be above 75 degrees before I start hearing it.
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  #3  
Old 10-28-2014, 09:02 AM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Quote:
Originally Posted by Ken Jacobs View Post
I have had the same noise on my 2011 overland. The strange issue with my noise is that it must be above 75 degrees before I start hearing it.
Mine has been happening in both hot an cold temperatures. Have you been able to narrow down where exactly it is coming from?
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Old 10-31-2014, 09:21 AM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I listened to your sound again and I think my sound is more like a bushing, rubber sound. I have lubricated all bushings with silicon and checked for rubbing components such as heat shields. What puzzles me is that the sound is easy to hear and I wonder if it is truly coming from outside the car interior, given the amount of sound proofing in the firewall, etc.
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Old 11-01-2014, 10:06 AM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Quote:
Originally Posted by Ken Jacobs View Post
I listened to your sound again and I think my sound is more like a bushing, rubber sound. I have lubricated all bushings with silicon and checked for rubbing components such as heat shields. What puzzles me is that the sound is easy to hear and I wonder if it is truly coming from outside the car interior, given the amount of sound proofing in the firewall, etc.

I got mine back Tuesday from dealer and have only heard the noise faintly twice since then. They said they tightened all bolts in the front right of the jeep and checked the suspension. They also seem to have done something on the inside as they damaged the glove box and now they have to replace that.

There is a star case open for the noise. Service advisor called yesterday but was not able to pick up and he is out today. Will see what he says when I call Monday.
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Old 11-01-2014, 01:18 PM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Could just be plastic trim pieces rubbing, depending on temperature.
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Old 11-01-2014, 01:21 PM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Quote:
Originally Posted by AAAA View Post
Could just be plastic trim pieces rubbing, depending on temperature.

I have that issue in the tailgate. The sound is different from the one I heard up front. At first I thought it was something with the dash since you can clearly hear it on the inside.
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Old 11-03-2014, 06:16 PM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I may have your answer. Here's the situation I had. I painted my calipers last weekend. After everything was put back together, I heard this exact same sound coming from my drivers side. I took the tire off and inspected. Couldn't find anything. After almost pulling my hair out, I had my friend turn the wheel while I was under the Jeep. Here's what you need to look for,

Above your control arm, there is a metal plate. I was trying to find a good spot to put my jack stand. I started jacking the Jeep up from under that control arm. Not a good spot. What it did, it bent the control arm up into that plate. The plate and the control arm were touching and causing friction which is exactly what that sound is.

After inspecting the other side, I saw there was a clear amount of space between that arm and the plate above it. That's what was causing my sound. I bent it back down so the two were no longer touching and the sound is now gone. Mind you, I only tried jacking that one side up before I realized my stupidity.

If you've had your tires rotated or what not, maybe some one decided it would be a good idea to jack the Jeep up from the same place I did. I've attached pictures to help you see how much space you should have. I still have some more work to do on mine. I was in a hurry on my lunch.

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  #9  
Old 11-04-2014, 10:05 AM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I checked both sides this morning and I have normal clearances in the areas that were highlighted.
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Old 11-04-2014, 11:07 AM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Quote:
Originally Posted by Ken Jacobs View Post
I checked both sides this morning and I have normal clearances in the areas that were highlighted.
Interesting. I was really hoping that was your issue due to it being an easy fix. My guess is it is still metal on metal.
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Old 11-04-2014, 11:43 AM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

Dealer called yesterday and wanted me to take it back in for something they wanted to check in relation to the noise. I told them I could not hear it anymore, but they still need me to take it back. Will report back once I take it in next Monday. I'll be sure to ask in detail what they have done so that I can pass it on and hopefully you can get rid of the noise.
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Old 11-04-2014, 12:02 PM
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Re: Creaking sound from passenger side front wheel area. Dealer does not know cause.

I had the same issue and it was a loose bolt on the suspension. They said it was from the axle replacement from when the cv boots were replaced at the factory.
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