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  #13  
Old 04-21-2011, 09:36 PM
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Re: Dealer pushback on a TSB?

Mine told me there was a TSB on my Jeep for that and ask if I had the time for him to go ahead and do it. I guess I got a good dealer.....JB.
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Old 04-21-2011, 09:49 PM
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Re: Dealer pushback on a TSB?

My build date is september. My dealer said that crysler assigns tsb to each vin and it is not wise to apply a tsb that is not assigned to your vin. He applied the esc tsb and showed me there is no other tsb assigned to my vin. My question is why tsb says all vins before a date and in chrysler computers it is not assigned to vin's before that date. Maybe an insider can clarify? Milous?
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Old 04-22-2011, 12:50 AM
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Re: Dealer pushback on a TSB?

Quote:
Originally Posted by ostroveni View Post
......My question is why tsb says all vins before a date and in chrysler computers it is not assigned to vin's before that date.....
I cannot answer this exactly, but I do know that my dealer was reluctant to do the V6 performance TSBs in early March, even though I had the symptoms and build date that qualified. I may have been the first customer to approach this particular dealer with the issues. So the Service Manager phoned Chrysler engineering to discuss before they did the work.

I have no problem with that, and the TSBs did get applied. When the vehicle performance was made so much better I called the dealer back with positive feedback. Hopefully it will help for future customers with similar issues.
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Old 04-22-2011, 06:58 AM
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Re: Dealer pushback on a TSB?

My dealer did the updates whit not asking ...and my jeep is so mach better now after TSB 18-012-11a
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