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Old 12-22-2012, 10:17 AM
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Dealer Tore Headliner

So I had my windshield replaced at the dealer and I noticed there is a small tear on the headliner. I'm away from my phone which has pictures, so I'll try and post those later.

It's not that big, maybe an inch or so and is basically covered by the driver's vanity mirror.

It's annoying to know it's there but I don't know if it is worth trying to have the dealer replace the headliner. Who knows what may happen lol.

What do you guys think? I won't hear from the service manager until the end of next week.
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Old 12-22-2012, 04:15 PM
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Old 12-22-2012, 06:18 PM
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Re: Dealer Tore Headliner

Did the dealer or a glass shop replace the windshield?
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Old 12-22-2012, 07:13 PM
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Re: Dealer Tore Headliner

Quote:
Originally Posted by nek121328 View Post
Did the dealer or a glass shop replace the windshield?
I'm not 100% sure but I assume they would have had a glass company to replace the windshield.
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Old 12-23-2012, 10:47 AM
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Re: Dealer Tore Headliner

Finally uploaded a pic. Not letting my little cousins out drink me last night didn't make it the easiest thing to do, haha.

The black stuff in the tear are the same as the shavings that were left on my dash after changing out the windshield.

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Old 12-23-2012, 12:06 PM
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Re: Dealer Tore Headliner

Quote:
Originally Posted by nek121328 View Post
Did the dealer or a glass shop replace the windshield?
Dealer will often call in glass shop to do the job on site, but if it is on a dealer work sheet then go after the dealer.
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Old 04-21-2013, 04:57 PM
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Re: Dealer Tore Headliner

Similar issue here; dealer replaced the windshield, broke the window cowl, left dark marks on the headliner and there are also knits like it was bent.

What a quality work. After they put the windshield in, they recongnized that it has scratches. Now they have to replace it again. Kind a keen what they destroy this time?
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