I have a 2015 Altitude. I bought it on July 4th, so I've owned it just around 2 and 1/2 weeks now. I've been back to the dealer 3 times now for my right front door speaker not working at all. I have the standard 6 speaker set up, with the Uconnect system.
The first time i took it in for the issue, at less than a week old, I was told the speaker shorted out, and they will need to order me a new one. I took the Jeep back about a week later, and the next tech tells me that the speaker is fine, there was just a loose connection. The speaker works until the next day. I take back again last night, and now I'm being told the radio is bad. As I'm discussing this with the tech, he tells me when the door panel is off, the speaker works. They put the put the panel on, it stops working. Now, I haven't worked as a mechanic in about 15 years, but common sense says, when the door panel is installed, its breaking the connection somehow/somewhere. But he insisted that the radio isn't supplying power to the speaker. So next week will be trip 4 for the same issue. Keep in mind, the truck still has a temp tag on it, and I haven't even made the first payment.
My question is how should I handle this with the dealer? I know this radio replacement isn't going to work. And even if it does, I think its absolute BS that I have been back 4 times in less than a month a brand new vehicle with less than 800 miles on it.
Thanks for listening to my ramble
. Needless to say I'm pissed, but I really do love this thing.