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Old 05-12-2014, 08:52 AM
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Downshifting Inconsistancies - 2014 GC Laredo 3.6L

I've tried to find some forums about some downshifting inconsistencies, but thought I would reach out for some specific problems.

Have the 2014 Laredo 3.6 4x2 and when I am coming to a stop and begin breaking (4 to 3 to 2) I can feel a jolt (not extreme) of the downshifting and its rather annoying...I've read reviews somewhere that others have expedience this too, and wanted to reach out to you guys to see if there was a solution.

I've tried the unplugging of the battery under the passenger seat reset and didnt get many different results. Tried going off eco mode, and didnt notice anything either..

My build time was Nov 2013 and my UConnect Software version is 13.33.7.

Any link to another forum if this has already been discussed or addressed would be GREAT!

Thanks so much!
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Old 05-12-2014, 09:00 AM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

Have you gotten any of the Transmission TSB's done yet? If not, you should as it will help alot.

http://wk2jeeps.com/tsb/Tsb_wk2_2100713c.pdf
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Old 05-12-2014, 09:04 AM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

I havent seen that bulletin yet, and will reach out to my CJD dealership to see if they could take care of this. Thanks so much for sending this my way!

Have you experienced this problem before and received this update?

Also noticed the bulletin said "WK' and not "WK2". Newbie here and thought that 2011+ was WK2?

Seriously thanks so much for you help! Really appreciate it!
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Old 05-12-2014, 10:12 AM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

Yes I have experienced the same issue and these TSB's help fix the shift points. This one is for the WK2 (2011+ model).
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Old 05-12-2014, 10:18 AM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

Sounds good.

Have an appointment with the dealership here within the hour to get it updated.

When I called, they seemed confused with the bulletin and what my issues were...not sure if its the dealer or just the constant state of confusion of mechanics at the place.

So I can be better prepared, what exactly am I needing them to do? Flash update to a new software? If so what is the software version number I should be expecting? And is it something I can check once it is done? Like the UConnect version I checked in the center council?

Sorry for all the questions, I just want to make sure I tell them exactly what I am expecting when I go in and hand them the bulletin...

Thanks!
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Old 05-12-2014, 11:41 AM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

I have the issue what you are describing and have the latest TSB applied according to my dealer when I was in for service recently.

Also in sport mode I find the upshifts are hard, and the downsifts cause my vehicle to feel the brakes are being pressed hard for awhile.
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Old 05-12-2014, 02:52 PM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

Well, just got off the phone from the service rep and he explained my vehicle was the most up to date with the software and there was no additional updates needed to fix the shifting issue. He also mentioned the above Bulletin was not for my model which didnt make since since it matched with all the criteria listed.

He was trying to explain it was trying to "learn" the way I drive and it takes some time to do that. I bought the car with 5,000 and he said the shifting inconsistencies came from how the previous owner drove it.

He said he could "reset it" (not sure if he meant the TCM or not) and the service department would have to go through an "initial driving routine" to have it "re learn" back to the factory settings, but they had to do that and not me? Not quite sure why that was the case.

Asked to talk to the technician and the answer I got was "Its too difficult to explain". Attached is the "Initial driving routine" they would need to do to re-set it. 9 pages means they clearly know something is up...

He said my TCM firmware/number/whatever was 68225629-AC. Not quite sure what that number represents.

Any other thoughts on his comments?

I was thinking I would have him "re set" it and do the initial driving to get it back to as close to factory as possible.
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Old 05-12-2014, 03:37 PM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

Quote:
Originally Posted by ghagen View Post
Well, just got off the phone from the service rep and he explained my vehicle was the most up to date with the software and there was no additional updates needed to fix the shifting issue. He also mentioned the above Bulletin was not for my model which didnt make since since it matched with all the criteria listed.

He was trying to explain it was trying to "learn" the way I drive and it takes some time to do that. I bought the car with 5,000 and he said the shifting inconsistencies came from how the previous owner drove it.

He said he could "reset it" (not sure if he meant the TCM or not) and the service department would have to go through an "initial driving routine" to have it "re learn" back to the factory settings, but they had to do that and not me? Not quite sure why that was the case.

Asked to talk to the technician and the answer I got was "Its too difficult to explain". Attached is the "Initial driving routine" they would need to do to re-set it. 9 pages means they clearly know something is up...

He said my TCM firmware/number/whatever was 68225629-AC. Not quite sure what that number represents.

Any other thoughts on his comments?

I was thinking I would have him "re set" it and do the initial driving to get it back to as close to factory as possible.
You can do that and I wish you good luck but with my vehicle it was bought new and I am not sure how the transmission could of learned to shift so poorly by my driving style.
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Old 05-12-2014, 04:02 PM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

Quote:
Originally Posted by ghagen View Post
Well, just got off the phone from the service rep and he explained my vehicle was the most up to date with the software and there was no additional updates needed to fix the shifting issue. He also mentioned the above Bulletin was not for my model which didnt make since since it matched with all the criteria listed.

He was trying to explain it was trying to "learn" the way I drive and it takes some time to do that. I bought the car with 5,000 and he said the shifting inconsistencies came from how the previous owner drove it.

He said he could "reset it" (not sure if he meant the TCM or not) and the service department would have to go through an "initial driving routine" to have it "re learn" back to the factory settings, but they had to do that and not me? Not quite sure why that was the case.

Asked to talk to the technician and the answer I got was "Its too difficult to explain". Attached is the "Initial driving routine" they would need to do to re-set it. 9 pages means they clearly know something is up...

He said my TCM firmware/number/whatever was 68225629-AC. Not quite sure what that number represents.

Any other thoughts on his comments?

I was thinking I would have him "re set" it and do the initial driving to get it back to as close to factory as possible.
I will presume you checked your build date [on drivers doorjam] to see whether your dealer is feeding you a ration of bull excrement or not.

It does seem wierd that you are "up to date" but your Uconnect is downlevel [14.05.03 is current] even though the two aren't related, you'd think they'd have updated you unless you specifically asked them not to.

Dallas is a big area, there may be other dealers in the area a tad more able to spell "customer service" than yours.
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Old 05-12-2014, 04:16 PM
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Re: Downshifting Inconsistancies - 2014 GC Laredo 3.6L

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Originally Posted by Briant73 View Post
I have the issue what you are describing and have the latest TSB applied according to my dealer when I was in for service recently.

Also in sport mode I find the upshifts are hard, and the downsifts cause my vehicle to feel the brakes are being pressed hard for awhile.
I've had all the TSB's done to mine as well and for the first time really noticed some terrible downshifts while in sport mode too. I had to come a bit of an aggressive stop and it didn't want to slow down fast enough. Not fun.
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