Originally Posted by DavidB
here's what might be a new one. The drivers side head rest on our 2011 GC literally fell off. No explanation for it what so ever. I was cleaning it and it just separated from the back of the rest. Apparently there is two plastic clips that attach it that broke. Just cant explain why. We have never had anyone in the back seat that would have pulled on the head rest nor at 51 would I be doing any serious head bagging music to thump my head on it. Jeep says $500 because the entire head rest needs to be replaced.
So is this something new or has this happened to anybody else?
I'd be looking in a salvage yard before I would plunk $500 down for a head rest. Being in Michigan myself I know there are several to choose from. If the one nearest you does not have one in stock they can check any salvage yard across the state or country very easily.