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Old 07-19-2014, 08:31 AM
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Duplicate phonebook entries

UConnect 8.4 phone has duplicate phonebook entries. Not sure how they got there and I cannot find any way to delete them. Is there a way to resynch the phone, or does it have to be deleted and set up again? Thanks.

edit; deleted all numbers from the phone; dupes still appear in the UConnect phone book. I have no clue where they are coming from
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Old 07-19-2014, 06:51 PM
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Re: Duplicate phonebook entries

If you added favorite numbers to uconnect that is the cause if the duplicates. I ran into this too and just erased all the favorites.


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Old 07-20-2014, 07:01 AM
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Re: Duplicate phonebook entries

Nope, no favorites. From what I've read the phonebook is built from the actual phone each time it is available. With no phone available, there is nothing. All contacts have been erased from the phone and the dupes still show when the phone is available, and can be used. I sent an email to support. Makes no sense to me.

edit: Finally. Apparently the engine has to be running for the UC phonebook to get updated from the physical phone. Once that happened, all phonebook entries disappeared as they should, since there were none on the phone. Still don't understand how the duplicates got there as there were none on the phone.
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