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Old 01-01-2015, 08:20 PM
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Electric Tailgate won't stay up

Hi all....just wondering if anyone else has this problem or knows where to look to fix. The electric tailgate goes up as it is supposed to, but then comes straight back down unless you physically stop it with your hand. It then stays up til you're ready to close it. I could have it looked at under warranty, but my local dealer is terrible. Next closest one is 3hrs drive.

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Old 01-02-2015, 10:41 AM
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Re: Electric Tailgate won't stay up

They do that when they encounter something that stops the tailgate, something stuck in the top part of the hinge maybe? That or the limit sensor is bad.
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Old 01-02-2015, 12:53 PM
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Re: Electric Tailgate won't stay up

When it comes back down is it forceful like there is nothing holding it back or like the mechanism is lowering?

If slamming back down its probably the strut, if it seems like the system itself is opening and then closing it it could be some sort of binding/ resistance that makes the system think it's hitting something.


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Old 01-03-2015, 02:37 AM
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Re: Electric Tailgate won't stay up

it just lowers itself again after reaching its highest opening point. It doesn't come down forceful, just normally, and if you physically stop it, it then goes back up and stays up. I've checked and there are no obstructions, lubed the hinges, and checked the struts.
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Old 01-05-2015, 10:16 AM
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Re: Electric Tailgate won't stay up

I had the same problem on my 2011, it would go up and stop and then come right back down, however it didn't do it all the time maybe 4 out of 10 times. Took it in and dealer did a software update and that corrected it, never happened again for the remaining two years I owned it.
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Old 01-05-2015, 07:10 PM
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Re: Electric Tailgate won't stay up

that sounds logical, as my u-connect just gave me the black screen of death, and it won't reset. Dealer says i need a new one, so hopefully that will fix all my u-connect and tailgate issues. All under warranty.
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Old 01-06-2015, 12:28 AM
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Re: Electric Tailgate won't stay up

Thanks everyone for your help. Tailgate is now fixed. Had to be recalibrated at Jeep dealer. On the down/up side, I definitely need a new radio system, which will take a week or so to get from the US, but I'm looking forward to no more u-connect problems as I've had to do probably 10 resets in the last 12 months from new, and music from the SD card would only work when it wanted too.
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