Originally Posted by Shelby-Oz
I recently bogged my Jeep Grand Cherokee 2012 and was snatched out. In doing so the nut that the recovery hook/eye screws into broke away from the whatever it was welded to at the front of the chassis. I am about to embark in discussions with my dealer and Jeep over the fact that this should come under warranty as the recovery hooks are for just that and it failed.
Has anyone had a similar problem and did Jeep come to the party and pay for it to be refitted to the car under warranty?
I have read in this forum that I am probably lucky to have even had a recovery option on the front of my car at all, but seeing as I do I expect it to work.
As Steve said the jeep supplied towing eye is NOT a recovery point.
You need to buy a proper recovery point
Try Chief products web site
They have good recover points for both left and right side.
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