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Full Engine Replacement

4K views 22 replies 11 participants last post by  tnjeep 
#1 ·
I have a 2011 3.6L 4X4 Laredo with 13,000 miles on it. Well it had 13,000 miles on it. When I get it back the motor will have 0 miles on it.

Here's the story. About a month ago I noticed that when I started up my JGC it seemed a little louder than normal, but nothing too concerning and since it seemed to be running fine I really did not think anything of it. Well last Friday while driving into work the check engine light came on. I checked the gas cap and drove it a couple more times to see if the light would go off, all while making an appointment to drop off the vehicle on Monday if the problem persisted. While starting it up on Saturday to check on it the noise at start up was even louder and it sounded like something was seriously wrong so I did not drive it again until I brought it in yesterday.

Apparently my dealer tried a few things that Chrysler suggested and the problem persisted so Chrysler told them they would be sending them a brand new engine tomorrow and I should get my Jeep back Friday or Monday. Apparently a sprocket failed, which caused multiple other failures and the engine could not be saved.

I have some mixed emotions on this one as you might guess. The engine is only around a year old and only has 13,000 miles on it and it already failed, so to me that is troubling. That being said I like that Chrysler is not jerking me around and trying to fix a number of small things, but rather they are just ponying up and giving me a brand new engine, which apparently will cost them around 5 large.

Has anyone else experienced this on their WK2? I have searched through the forums and could not find anything on it. Does anyone with a little more car experience than myself know what the outlook should be for a Jeep with a full engine replacement. Will it be like brand newish, or should I consider this something that I will have to continue to deal with? Thanks in advance.
 
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#3 ·
Tmw, there have been other Pentastar cases such as yours, will search and link a few. Can't quite recall, but seem to think it was a batch that first was produced south of the border. Glad that Chryco is backing you up with a new powerplant.
 
#8 ·
I would suspect they are sending a new longblock and the techs will just have to bolt the accessories back on. Should be trouble free.
 
#9 ·
Just as an FYI if they are replacing the entire engine your "outlook" will be just like a new car (with a slightly used drivetrain). You'll have the regular break in period but after that you should be golden.
 
#12 ·
Cool, thanks. I was wondering if that would be the case. I was told it would be a brand new engine and that basically I would be back at 0 on the odometer, even though it would say 13,000. I did not know if the dealer was just blowing smoke or not when they told me that though.
 
#15 ·
chances are they won't re-set your odometer since you still have 13k miles on the chasis and drivetrain. But from the way your describing it you will have a brand new motor from the factory with 0 miles on it.
 
#17 ·
Well I'm getting my Jeep back this evening with a brand new engine and a free wax and interior detailing. I'll make sure to let everyone know how it goes.

I can't say enough good things about Bettenhausen Chrysler Jeep in Orland Park. Although this was not the best experience they really did their best to take care of me. That will all change it the engine dies on me again though, haha.
 
#19 ·
Yeah they really did and have done so every other time I have brought the Jeep in for service or an oil change. They really go above and beyond.

I think the best part is the offer a courtesy loaner right off the bat and if they don't have one there, they have Enterprise down the street come and pick you up. At the end of the rental period you just have to drop the rental at their dealership and they take care of getting it back to Enterprise.

The jeep was fully detailed last night and it was nice to be back in it again. Last night I drove it about 30 miles on the highway for my hockey game and with no issues.
 
#23 · (Edited)
You should be alright with the new engine. I have a relative that bought a new Tacoma a few years ago and took it into the dealership for its first oil change. She left and got about 3 miles down the road and the thing locked up on her. Mechanic forgot to put oil in it! They replaced the engine (I would've made them give me a new truck) and that was 70,000 miles ago with no problems. Things like this is why I no longer trust my vehicles at any dealership, quicklubes, or mechanic I don't know.
 
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