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Old 05-22-2016, 01:29 PM
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Gas Nozzle Stops On Empty Tank

So I'm a fairly new owner to a Jeep Grand Cherokee overland and ever since I bought it I've noticed that more often than not, when I pump gas regardless of being on an empty tank or half-empty, the gas pump nozzle kicks back as if my tank was already full. Sometimes it happens within less than a gallon being pumped on an empty tank. It is very annoying as I'm not always sure if I have filled up my tank. Currently what I do is to count the capacity of the tank, divide it among the marks on the gas indicator on the dashboard and calculate about how many gallons should I pump by looking at the pumps screen.

I've heard it all regarding how to make sure the nozzle is placed promptly, etc. But seriously I know how to place the nozzle!
I'm wondering if this is something you guys have issues with as well. Before my jeep I owned a toyota, pumped at the same gas stations and never had this happened.

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Old 05-22-2016, 02:13 PM
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Re: Gas Nozzle Stops On Empty Tank

My Dakota has a "sweet spot" in regards to nozzle depth. Above or below the sweet spot it will kick off like there is a restriction in the tube or something. Have you experimented with varying depths? How about setting the nozzle hold open to one notch under wide open? If still having problems have the dealer pull the trim panel and make sure there is no kink in the hose from filler neck to gas tank. Any restriction will back up the fuel if it's going in faster than the tube will allow it to pass.
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Old 05-22-2016, 02:17 PM
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Re: Gas Nozzle Stops On Empty Tank

Thanks for the reply.

I have tried with depths, position, manual vs. automatic fill and nothing seems to make a difference. Even when I hold down the trigger (manual) the nozzle keeps kicking back. I took my jeep the other day for service due to a flat tire and told the guys. They said they were unaware of this issues but asked me to bring it in. I think I may end up doing that.


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My Dakota has a "sweet spot" in regards to nozzle depth. Above or below the sweet spot it will kick off like there is a restriction in the tube or something. Have you experimented with varying depths? How about setting the nozzle hold open to one notch under wide open? If still having problems have the dealer pull the trim panel and make sure there is no kink in the hose from filler neck to gas tank. Any restriction will back up the fuel if it's going in faster than the tube will allow it to pass.
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Old 05-22-2016, 02:21 PM
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Re: Gas Nozzle Stops On Empty Tank

I have had this problem on my 2015 on one specific pump at Costco. It works fine with other pumps at the same Costco or different stations.


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Old 05-22-2016, 02:23 PM
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Re: Gas Nozzle Stops On Empty Tank

Interesting... I also pump at a Cosco. However have had the same issue at other stations but Costo is more frequent as that's the one I have nearby.

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I have had this problem on my 2015 on one specific pump at Costco. It works fine with other pumps at the same Costco or different stations.


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Old 05-22-2016, 03:30 PM
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Re: Gas Nozzle Stops On Empty Tank

Only happens to me sometimes if the gas is coming out of the nozzle to fast. I just back off a bit and it's fine just takes longer!
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Old 05-22-2016, 06:19 PM
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Re: Gas Nozzle Stops On Empty Tank

Refueling the Jeep is the only time I put in just the tip ��
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Old 05-22-2016, 07:29 PM
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Re: Gas Nozzle Stops On Empty Tank

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Refueling the Jeep is the only time I put in just the tip ��
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Old 05-24-2016, 09:11 AM
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Re: Gas Nozzle Stops On Empty Tank

My 2015 Overland has this problem primarily at Chevron stations. At Shell stations it usually works correctly.
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Old 05-26-2016, 11:08 PM
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Re: Gas Nozzle Stops On Empty Tank

It happens from time to time on mine as well. One attendant had a fix (im in NJ) and it was to flip the nozzle upside down. Its worked both ways.
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Old 05-28-2016, 09:59 AM
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Re: Gas Nozzle Stops On Empty Tank

I've found it's a combination of 3 things. 1.) The type of gas pump. (Some do this more than others). 2.) The depth you place the nozzle in the tank. Along with supporting it, so the end of it is not up against the side of the filler neck. 3.) The speed at which you pump.

I fill up at one station near my home because for whatever reason, they are by far the cheapest. (ARCO AM-PM). There are 4 pumps I avoid there, because for whatever reason, they will "kick out" with far more frequency than the others. One of these pumps is so bad it makes filling up a nearly impossible task. When I spoke to the attendant about it, he said I was the only one who has complained. I believe him because my truck fuels up just fine at that pump.

When I fill I insert the nozzle as far in as it will go without forcing it. I then deliver the fuel very slowly. I can usually guess just about how much it's going to take. And when I get near that, I slow down the fill rate even more. I never set the pump for auto fill. By controlling the delivery manually, I can immediately stop it if it backs up without kicking out. It has done that from time to time. Again, this is more because of the pump, than it is the vehicle.

I have never had to dick around filling up a vehicle the way I do this new Jeep. Most all of this can be traced back to the stupid "capless fill system", not the gas station. For example, my 1991 Ford F-150 has 2 tanks that hold a total of 38 gallons when both are dry. I can fill both of them faster than I can fill my Jeep with 20 gallons or less into one tank. Yet another "better idea" from an "inventor" who should be stood up against a wall and shot.
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Old 05-28-2016, 10:44 AM
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Re: Gas Nozzle Stops On Empty Tank

When this happens are you using a pump with one of those big plastic boots around the nozzle? I saw the same thing more or less at random with a 2007 BMW 3-series, and my fixes were pretty similar to what some of you describe doing (never tried turning it upside-down, though). Then the local regulations changed, the stations swapped out the nozzles with the boots for ones without, and it never happened again.
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