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  #109  
Old 04-19-2014, 11:05 AM
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Re: Getting "Vehicle phone requires service message"




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  #110  
Old 04-19-2014, 03:14 PM
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Re: Getting "Vehicle phone requires service message"

I am still seeing that error, even after upgrading the firmware to 14.05.


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  #111  
Old 04-19-2014, 03:57 PM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by beechjetdriver View Post
I am still seeing that error, even after upgrading the firmware to 14.05.


If none of the software upgrades helped, you need a new radio head unit.





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  #112  
Old 04-24-2014, 08:45 AM
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Re: Getting "Vehicle phone requires service message"

The dreaded message came back today.


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  #113  
Old 04-24-2014, 03:46 PM
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Re: Getting "Vehicle phone requires service message"

Wow. So it may not be the head unit.


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  #114  
Old 05-01-2014, 07:51 AM
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Re: Getting "Vehicle phone requires service message"

just became a member of the "Vehicle phone requires service message" club. Never had a problem with 6500 miles on my SFU. Since 3 days ago, radio is consistently showing the message on startup. It disappears after about 20 seconds and vehicle 3G data is working fine afterwards. Taking her to the dealer next week
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  #115  
Old 05-01-2014, 08:11 AM
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Re: Getting "Vehicle phone requires service message"

Quote:
Originally Posted by netboy View Post
just became a member of the "Vehicle phone requires service message" club. Never had a problem with 6500 miles on my SFU. Since 3 days ago, radio is consistently showing the message on startup. It disappears after about 20 seconds and vehicle 3G data is working fine afterwards. Taking her to the dealer next week
Have you tried updating the UConnect software?
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  #116  
Old 05-01-2014, 09:11 AM
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Re: Getting "Vehicle phone requires service message"

2014 Limited

I've had the dreaded message appear and disappear randomly after about three months. The car has been to the dealer twice. The software has been upgraded to the current version.

I have registered and unregistered and registered again for uconnect. Yesterday my radio decided on its own to unregister from uconnect and reboot. Lost all of the apps and couldn't even find the app store. Called uconnect last night and was told that I am not unregistered. They even extended my free trial by one month. This morning all the apps reappeared. I'm thinking they did something at their end. On top of all this my Sirius subscription decided to delete itself. A brief call reinstated it. All my presets were there.

My dealer has a new radio waiting for me and will be installed next Tuesday. After following the posts I don't know what to expect any more.
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  #117  
Old 05-01-2014, 09:57 AM
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Re: Getting "Vehicle phone requires service message"

Quote:
Originally Posted by SnoFire View Post
Have you tried updating the UConnect software?
I'm on 14.05.03. Usually get Uconnect updates flashed on the day they come out.
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  #118  
Old 05-01-2014, 12:03 PM
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Re: Getting "Vehicle phone requires service message"

Just got this two weeks ago.. Smh.. 5k miles


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  #119  
Old 05-01-2014, 12:11 PM
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Re: Getting "Vehicle phone requires service message"

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Originally Posted by SnoFire View Post
Have you tried updating the UConnect software?
How do we do an update?


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  #120  
Old 05-01-2014, 01:04 PM
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Re: Getting "Vehicle phone requires service message"

Quote:
Originally Posted by SRTWIL View Post
How do we do an update?


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1. Download the latest firmware update for your vehicle @:

https://rsur.extra.chrysler.com/rsur/Uconnect.do

2. Follow the instructions: JEEP GRAND CHEROKEE Software Update Process to flash the radio with the new update.

Look at THIS THREAD for everything you ever wanted to know about experiences with the procedure and the new version.
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